Working for Trunk Club

When you join Trunk Club, you join the Nordstrom family. Our fast-paced and entrepreneurial environment is paired with the strong history and experience of a retail legacy. We have access to some of the greatest minds in retail and technology and are constantly creating innovative strategies to develop the ultimate apparel solutions. We welcome your adaptability, your curiosity, and your passion to contribute to our unparalleled shopping experience!

Who we are

The Marketing Team at Trunk Club encompasses a wide range of functions that help us deliver best in class strategies to grow our dynamic business. Whether you like web design, creating compelling social content, building brands, uncovering consumer insights, PR or finding new ways to drive loyalty, we've got a team for you. We're a passionate, creative, data-driven group that enjoy marrying great design and compelling ideas into marketing and advertising that gets people excited about Trunk Club.

What you’ll do

• Develop - create, expand, structure customer-first, innovative web experiences with clear long term vision and product strategy
• Lead - grow and inspire front end developers charged with creating site and email experiences. Lead efforts with key vendors and agency partners.
• Collaborate - proactively partner with stakeholders in technology, product management, design and creative to successfully plan, execute, measure, and optimize multiple web projects
• Analyze - monitor and measure site performance using key metrics and outcomes to optimize and refine the web experience to improve performance and business impact
• Innovate - create customer-facing experiments and manage A/B and multivariate optimization program to deliver dynamic experiences to maximize conversion and brand engagement
• Prioritize - provide accurate scope and requirements for projects to stakeholders, based on business impact and resources available, taking designer and developer feedback

Who you are 

• A constant learner, passionate about following and understanding the latest trends, technologies and methodologies in graphic design, web design, and production. A deep understanding of (and love for) great brands
• Proven web management track record and understanding of agile development process: web strategy, architecture, design, UI/UX, supporting tech and optimization tools
• Understand browser performance and common issues, and be able to ask the right questions and provide guidance to the developers; passionate about delivering high quality code and design
• You can manage a project from start to finish with a holistic view. You know how to manage the details needed to get from strategy to execution
• Build an engaging team culture around motivation, creativity, innovation, and ownership
• Experience with analytics and experimentation tools - Google Analytics, Optimizely, CrazyEgg, Tableau, Tag manager
• High level understanding of CMS, CDN, and Caching - Contentful, Akamai, Cloudinary, Responsys

What your background might look like

• 5-7 years experience in digital marketing, web content management/optimization
• BS in related fields : Marketing, Computer Science, or similar disciplines
• Experience in a wide range of digital marketing practices such as SEO, SEM, content management systems, site analytics, web design, visual design, and usability testing
• Experience with project management tools
• Experience with the following or similar: Marketo, Google Chrome/Firefox or comparable web browser with developer toolset

How we work

• With others. Work closely with cross functional partners in technology, operations, sales, finance and other product groups to develop a roadmap and deliver on goals.
• With transparency. We have an open team room. No cubicles, no private offices.
• With agility. We don’t believe in following a process for process’s sake. We ship frequently and focus on delivering incremental value.
• With open minds. We are committed to building a diverse team of people with unique perspectives. This encourages a healthy and inclusive environment that builds a more sustainable, successful company.
• With pride. We value our people most of all. We invest in ourselves by applying our own strengths and interests to company needs.

A few of our perks

• Lunch-and learns
• Team outings
• Nordstrom discount
• Continuous learning through collaboration with other teams
• In-house coffee bar and a nice roof-top

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