Account Manager

| Chicago
Interested candidates can email a resume and cover letter to [email protected] to apply for consideration.
Apply now

Position:
Account Manager (Chicago-based)

Job Description:
Mobile Doorman, the leading white-label app solution for the multifamily industry, is looking for a Manager of Customer Experience to join our account management team in creating long-term, trusting relationships with our clients.

If you are detail-oriented, love the culture and energy of a start-up, and sincerely care about the happiness level of clients then you will be a great fit with our team.

*Those with prior property management experience are encouraged to apply.

This is a unique opportunity to join Mobile Doorman as we grow and create long-term customer relationships.  We will also give you the ability to grow your career based on skillset and the facets that you most enjoy.   

Attractive salary plus benefits.

Responsibilities:

  • Serve as a lead point for all client outreach
  • Facilitate product training sessions with new and current clients
  • Work closely with tech for client resolutions
  • Build and maintain strong client relations
  • Communicate with sales team on account status

Requirements:

  • 2+ years Customer Service Experience (tech-related is a plus)
  • Property management experience preferred
  • Strong written and verbal communication skills 
  • Experience delivering client-focused solutions to customer needs
  • Ability to juggle multiple account management projects and maintain attention to detail

About Mobile Doorman:
Mobile Doorman specializes in developing custom, white-label apps for apartment and condominium communities across the U.S. Our mission is to improve how residents interact with their properties with a convenient, user-friendly tool that helps them live smarter while helping property owners manage better, improve retention, and boost their bottom line through nexgen technology. For more information, visit www.MobileDoorman.com. 

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Interested candidates can email a resume and cover letter to [email protected] to apply for consideration.
Apply now
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Apply now
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