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Account Manager/Insurance Service

| Chicago
Please Email your Resume/CV to [email protected] with the Job Title in the subject line.
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Job Description:

  • Guaranteed Rate Insurance (GRI) is an independent insurance brokerage that offers personal lines and life insurance products to their customers. Guaranteed Rate Insurance (GRI) is owned by Guaranteed Rate, one of the ten largest retail mortgage lenders in the U.S. The company has become The Home Purchase Experts® by offering industry-leading self-service tools and low rate, low fee mortgages through an easy-to-understand process and unparalleled customer service. 

    Guaranteed Rate Insurance (GRI) was established to offer insurance products to Guaranteed Rate mortgage customers’ and has built a reputation on providing customers with impeccable service, a quick and hassle-free process, and excellent and competitively priced insurance products from top A Rated carrier. Headquartered in Chicago, Guaranteed Rate Insurance (GRI) is licenses in 25 states with 4 offices across the U.S. and is rapidly growing to keep up with the Guaranteed Rate customer demand for our services.
     

    Account Manager

    You are accountable for responding to client request about policy changes, policy updates and coverage questions.  As the Account Manager, you will need to be committed to excellent customer service and feel comfortable cross selling to other products. This is a great opportunity for a high energy multi-tasker with attention to detail.  The Account Manager will interact extensively with clients and carriers to provide all levels of service.

     

    In this position you will:

    • Build rapport with existing customers to offer the best solutions to their specific needs or requests
    • Provide timely and appropriate responses to customer inquiries from emails and phone calls 
    • Liaison between clients and carriers
    • Process Certificates, Endorsements, Binders
    • Cross-sell products to existing clients
    • Ensure positive customer experience with every interaction

     

    Job Requirements

    Preferred Qualifications:

    • Minimum two-year insurance services experience
    • Genuine care and concern for customers and their insurance needs
    • The ability to multi-task while using a tech-savvy approach to service and sales
    • Ability to effectively interact, engage and communicate with internal and external partners
    • The ability to work individually and within a team concept in a fun, fast-paced environment
    • Must be able to persevere through difficult client interactions
    • Proficient of Microsoft Office products

     

    What is in it for you:

    • Opportunity to work with a highly respected company, one that prides themselves on offering unparalleled service to their clients
    • Opportunity to help through Guaranteed Rates Foundation
    • Healthy, Balanced and Fun environment
    • A salary package exceeding industry standards, including Health, Dental, Vision and 401K plan
    • Located in one of the most accessible areas of the city

     

    Guaranteed Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason, as protected by law.

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Please Email your Resume/CV to [email protected] with the Job Title in the subject line.
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Location

3940 N. Ravenswood , Chicago, IL 60613

What are Guaranteed Rate Perks + Benefits

Guaranteed Rate Benefits Overview

• Our location rocks – right off the brown line at Irving Park. Our home base is a hip office with exposed brick and duct work, windows we can actually open during the summer, and an open floor plan. Rather than a cubicle life, we work in an open and collaborative environment.
• An in-house café offers breakfast, lunch and a late afternoon healthy snack. We subsidize all meals so you’ll never pay full price.
• Access to the office gym for only $20 a year. Yes, a whole year! There is also yoga, cross fit, and boxing offered for a very small fee. We want our folks happy, healthy, and feeling good.
• A FREE on-site nurse. Psshh who needs a doctor’s appointment when our nurse can do it all?
• A 5,000 square foot rooftop deck that’s available to everyone all day and all evening with WiFi, two bars, music, grills, fun umbrellas, a ping pong table, corn hole, and fire pits. All of this is offered when Chicago gives us those non-snow covered days.
• Holiday parties? We got’em!! Not just major holidays, any holiday. We also have monthly celebrations on our Rooftop.
• Inter-office contests like the Great Mac-Off, Chili Cook-Off and Limbo. We always keep you guessing, participating, and wanting more.
• 401k with percentage matching, Blue Cross health care coverage (yup, dental and vision too), short-term disability, life insurance, and even legal assistance (for a small monthly fee)…and did we mention the awesome rooftop deck?

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
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Please Email your Resume/CV to [email protected] with the Job Title in the subject line.
Apply now
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