Job Description:

Position Overview

Provides general office support with a variety of clerical activities and related tasks to support the Operations Teams. Perform a wide variety of administrative tasks including but not limited to; scheduling calls and meetings, reporting, preparing presentations, assisting with travel schedules, conference planning and coordination, maintaining meeting agendas and notes, and creating internal / external communications.

Primary Responsibilities

• Assist with the planning and coordination of conferences for the Operations teams

• Assist with data collection and reporting requests.

• Assist with the preparation of management presentations.

• Prepare and modify Client correspondence as requested

• Process weekly new client account transitions and coordinate Welcome Emails

• Attend assigned departmental meetings, maintain agendas and create task lists and meeting notes

• Track all departmental metrics and supply information to management.

• Coordinate / Schedule team meetings, interviews and other appointments as needed.

• Coordinate team lunches and on-site visits

• Assist with monthly client engagement initiatives such as meeting coordination, client gifting, and reporting

• Assist department with team initiatives including employee recognition and appreciation as well as other team building activities

• Send out departmental, team and management communications

• Coordinate travel arrangements for the team

• Ability to travel periodically (2-3 weeks per year)

• Other duties as assigned

Experience and Skills:

• High school diploma or equivalent (GED), Bachelor’s Degree preferred.

• 3-5 years of relevant experience and/or training

• Strong knowledge of Microsoft Office; especially Excel, PowerPoint, Word

• Excellent customer service skills
• Previous experience interacting with clients
• Ability to manage multiple tasks, prioritize and work in a busy, detail oriented environment
• Ability to work with confidential information is extremely important
• Strong interpersonal and communication skills
• Strong sense of professionalism
• Organization skills is a must to be able to juggle multiple projects simultaneously
• Prior experience working with HRIS/Payroll systems is preferred