Chicago, IL

Advisory Solution Consultant-Alliances and Channels at ServiceNow (Chicago, IL or Remote)

| Chicago | Remote
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Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

ServiceNow is changing the way people work. We are re-imagining and digitalizing the employee experience and democratizing development in a high-performance, growth-mindset culture. Are you looking to unleash your full creativity, innovate, and execute to make an impact every day? Do you cultivate your own growth and are seeking to learn the next and most innovative practices in the field of enterprise, IT and cloud operations management? Then ServiceNow is the place for you!

ServiceNow employees work globally in a fast-paced and innovative environment. We are building a healthy, high-performing company that scales. Our Alliance and Channels Ecosystem team creates a people-first, team-oriented employee experience to help our people reach their fullest potential. We equip employees with the latest research-based tools and training to help fulfill our ultimate mission: to help our partners achieve ultimate success in using, selling, and building on the ServiceNow platform.

About the role:

ServiceNow is seeking a Senior Advisory Solution Consultant to support our National Partners in the US. In this role, you will be expected to provide pre-sales support, partner program guidance, technical product advice, and ongoing communication of the latest ServiceNow solutions and capabilities. You will assist our partners in building practices that deliver exceptional customer outcomes. 

As Senior Advisory Solution Consultant, you will:

• Take a lead role in delivering and managing the technical enablement and pre-sales focus areas for our alliance and channels partners.

• Help develop and deliver programs that enable our partners to demonstrate the value of the ServiceNow platform.

• Acquire and expand working knowledge of ServiceNow technology.

• Create relationships with partners and the senior leadership within those partners within the to understand their go to market strategy and support their client pursuits.

• Identify and collaborate on business development opportunities for market-differentiated offerings by our partners based on the ServiceNow platform.

• Promote ServiceNow training tools, sales tools and content, and information resources available to our Partner organizations, including ongoing updates of platform and application advancements.

• Provide oversight on and ensure successful completion of Partner initiatives and any necessary RFx assistance.

• Travel for Partner, Customer, and Organizational activities up to 50%




• 5+ years of Solution Consulting experience.

• Prior experience working with channel partners.

• Technical and business consulting pre-sales experience.

• Advanced and current knowledge of web, SaaS, and cloud technologies .

• Talented at explaining complex topics clearly and concisely; effective at providing practical guidance.

• Superb problem-solving skills and logical thinking ability

• Superior verbal and written communication skills, including group facilitation.

Experience that will help you stand out:

• Experienced in business development.

• Experience developing on competitive platforms.

• ServiceNow platform development experience.

• ServiceNow Certifications.

• Experience working with Alliance and Channel Partners.

• Undergraduate degree in Commerce, Computer Science, Engineering or the like very much preferred.

Work Environment
We are a dynamic and rapidly growing software company with a strong sense of dedication to our customers. We work hard but try not to take ourselves too seriously. Our corporate motto is “Humble and Hungry.” ServiceNow is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented professionals in the business. We provide competitive compensation, generous benefits, and a professional, yet relaxed atmosphere.


Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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Where we are

Before COVID, we were in a new building on Lake and Racine in the West Loop. Right now we're physically distanced but trying to stay social connected!

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Volunteer in local community
Full-time employees get 20 hours per year to volunteer with the non-profit of their choice.
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Starting in 2019
Company Equity
Employee Stock Purchase Plan
Purchase company stock at a 15% discount semi-annually
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Starting in 2019 - 20 weeks for birthing parent, 12 weeks for non-birthing parent
Flexible Work Schedule
Remote Work Program
Work remotely on occasion as needed.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Starting in 2019 - 20 hours a year starting in 2019
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
With an in house craft beer geek procuring
Casual Dress
Commuter Benefits
Pre-tax contribution plan for commuter expenses - transit and parking
Company Outings
Site social activities periodically
Game Room
Shuffle board, pool table, table games and more!
Stocked Kitchen
Happy Hours
Every Thursday!
Professional Development Benefits
Tuition Reimbursement
Up to $5,250 reimbursed annually for qualified expenses
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available

An Insider's view of ServiceNow

What’s the vibe like in the office?

This is an idea space. It’s a place where we’re all operating on the same wavelength. We’re all interested in what we’re working on, right? And you hear it in people’s voices. You see it in people’s work.


Software Developer

What does your typical day look like?

There’s never a day where I don’t feel like I’m doing something purposeful or valuable to my team or company.


Business Systems Analyst

How does the company support your career growth?

It’s a good place to be in, in that it’s a company that’s growing very fast, but it doesn’t have that big company feel. You don’t feel like a number in a system and you can articulate and know where you want to go. There are people here who can help you get there.


Account Executive

What’s the vibe like in the office?

ServiceNow is unique because the people in this company are so incredibly special and unique. I can't think of enough kind words and amazing words to say about them. They really are my family.


Senior Manager, Global Sales Development

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