Assistant Category Manager, Zoro
Company Summary:
Zoro.com is an eCommerce company that sells business supplies, equipment, and tools—but we’re much more than just a website. We’re a team of people who win and lose together (we prefer winning!). Since 2011, Zoro has been working hard to make it easy for our customers to purchase everything they need to make their businesses go. Zoro currently offers over 6 million products, fast and free shipping, no-hassle returns, and exceptional customer service. We’ve grown quickly in a short time, recently surpassing 450 team members and reaching annual revenue of over $600 million. Add to that our award-winning culture—we were named a Great Place to Work for 2019-21, among other accolades—and we think Zoro is a pretty amazing place to work and grow.
Primary Function:
The Assistant Category Manager partners with the Category Managers in implementing product line expansion tactics that will align with our company strategy of an endless assortment for our customers and provide them the best experience possible in content, products, and delivery. This individual will take ownership of their work and always pushes themselves and others to reach higher and achieve more. In addition, they will drive and support activities that help the new product information and asset submission as well as drive day to day activities that will help Zoro sell more of the products we have and administer cost. The Assistant Category Manager will execute reporting and analysis to support the team and assigned product categories to inform on category and supplier performance, work closely with cross-functional partners throughout the business, and participate in all aspects of supplier relationship management. The Assistant Category Manager will be a key liaison with internal partners to help drive execution of our administrative tasks for managing the assortment.
Duties and Responsibilities:
- Manage the supplier onboarding and set up process
- Collect NPI and image files and prepare them for submission
- Assist in the acquisition and maintenance of comprehensive product information, including product specifications, product images and additional product content.
- Resolve and maintain product discrepancies including but not limited to image, content, cost, MOQ, unit of measure and various Purchase Order and Customer Service issues on an ongoing basis and in a timely manner
- Manage and execute our discontinuation process
- Become a subject matter expert with our data structure and reporting systems
- Complete ad-hoc requests and special projects in a timely and accurate fashion
- Collaborate with cross functional teams including Supply Chain, Pricing, Marketing and Digital Merchandising as needed on projects
- Demonstrate Zoro Values and contribute to the positive development of the culture within our team.
Qualifications:
- Bachelor’s Degree preferred
- 0-2 years of experience in a related field is preferred
- Experience in distribution, online marketplaces, wholesale, e-commerce preferred.
- Ability to work in a fast-paced, agile environment.
- Highly detail oriented and organized
- Ability to multi-task and establish priorities
- Strong written, verbal, and interpersonal communication skills.
- Ability to react quickly with strong sense of urgency
- Proficient in Microsoft PowerPoint, Excel and Word
Zoro Values and Inclusive Culture: We share a commitment to our Zoro values – Win & Lose Together (We prefer winning!), Take Ownership, We Are Transparent, and Aspire to be Customer-Obsessed. Everything we do at Zoro is centered around delighting our customers. It's a natural extension of our company culture and how we care for each other. We believe when we act in ways that are consistent with these values, we can solve any technical challenge that lies ahead of us. As a Zoro employee, you can expect to work with smart, energetic people, learn something every day, and be valued for your perspective.
Zoro is dedicated to fostering an environment where people of all backgrounds and beliefs are represented, and all team members can be confident that their experiences and perspectives are valued. Zoro aims to empower all employees to learn about, raise awareness, and promote diversity and inclusion through all of our workplace interactions.
Zoro is an Equal Opportunity Workplace and an Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.