Director, Workfront
The Director of Workfront will play a key role in the implementation and optimization of Workfront for our customers. This position requires a strong understanding of the Workfront platform and previous experience as a consultant in the tool. This individual will have a clear understanding of and experience in all phases of the software development lifecycle including vision and scope definition, roadmapping, workflow and process design, requirements specification and prioritization.
Role and Responsibillities
- Work directly with the customer and internal product owners to understand and document customer needs and deliver a solution to meet those needs
- Lead discovery, design, configuration, and launch of Workfront instance to successfully enable customer to achieve their unique business objectives
- Leads and facilitates requirements sessions with internal/external project stakeholders
- Recognize and synthesize customer requirements, respond and satisfy gaps, identify risks and issues, and develop alternative solutions; comfortable challenging assumptions
- Develop project plans, design documents, roadmaps, templates, layouts, queues, custom forms, reports and other project artifacts that align with the defined requirements and project plan as agreed upon during implementation
- Coordinates implementation activities across a broad range of functions and departments
- Provide guidance, customized training and mentoring for customers to ensure go-live success
- Work in partnership with growth, marketing, practice leadership teams, and client services to ensure customer success and identify new, cross-sell, and up-sell opportunities
Preferred Qualifications
- BS/BA in relevant program, or equivalent work experience
- 3+ years previous experience in consulting or with a digital agency
- 3+ years experience working in Workfront
- Adobe Workfront Certified and/or Workfront Fusion Certified
- Advanced knowledge of Adobe Experience Cloud Solutions, with the ability to learn quickly
- Strong written and verbal communication skills
- Highly organized with strong attention to detail
- Ability to effectively manage several initiatives simultaneously
- Must be resourceful, with the ability to find solutions where they are not obvious
- Excellent analytical skills
- API dev and integration experience a plus
#BI-Remote
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If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.
Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.
Bounteous is willing to sponsor eligible candidates for employment visas.