Oak Street Health
Oak Street Health is rebuilding healthcare as it should be.
Chicago, IL

Associate, EMR Support and Expansion at Oak Street Health

| Chicago
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Description

Company: Oak Street Health

Title: Associate, EMR Support and Expansion

Oak Street Health is a network of value-based neighborhood primary care centers throughout the Midwest. Oak Street operates an innovative model that drives patient engagement, improves health outcomes, and manages medical costs for the older adult population. In this virtuous cycle: every dollar saved is another dollar we can reinvest to improve patient care. Our model supports our social mission of improving the health and happiness of our patients and the community.

Role Description

The EMR Support and Expansion Associate is responsible for the day-to-day management of Oak Street Health's Electronic Medical Record (EMR), Greenway Primesuite. Responsible for managing, implementing, and training Oak Street's new team members on Greenway functionality and workflows, as well as providing ongoing training and support for team members who are already using Greenway in our clinics. Success requires high levels of problem solving ability, a high degree of resourcefulness, and excellent communications skills. Specific role responsibilities include:

Responsibilities

- Flexibility to travel throughout multiple States between our clinics; approximately 75% travel

- Assist in company expansion by leading/providing software support onsite at new clinics

- Provide onsite support to existing IL clinics during expansion off-season

- Becoming Oak Street internal expert on clinical and service team workflows

- Maintaining the day to day systems of our EMR

- Developing management reports based on data in our EMR

- Training new users on our EMR and assisting with new user onboarding process

- Serving as first line of defense for help desk/GWY functionality questions and issues

- Interacting directly with clinic staff and providing training and support on an ongoing basis

This role reports directly to the Associate Manager of Software Support Desk and has significant opportunity for advancement and growth of responsibility.

What we're looking for:

We're looking for motivated individuals with:• At least 2-3 years of healthcare EMR technical support, training, and software

implementation• Experience and facility with technical troubleshooting and problem-solving• Strong presence, interpersonal, and communication skills• A problem-solving orientation and a flexible and positive attitude• Incredible level of organization and reliability• Familiarity with medical terminology• US work authorization

Why Oak Street?

Oak Street Health offers our coworkers advantages that can't be found in other clinical workplaces, including:• Generous benefits, including above market salary, paid vacation and health and dental benefits• Brand new, beautiful working environment• Supportive and fun culture• High levels of responsibility and rapid advancement• Opportunity to be at the forefront of a revolution in healthcare

Why does Oak Street Health offer all of these benefits? Because we know what it takes to deliver the highest level of care, and our team deserves the best resources to succeed and enjoy their work. In return, we expect the best out of co-workers.

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.
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Where we are

30 W. Monroe St, Chicago, IL 60603

Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypescriptLanguages
    • RxJSLibraries
    • gRPCLibraries
    • KafkaFrameworks
    • IstioFrameworks
    • KubernetesFrameworks
    • VueJSFrameworks
    • Material DesignFrameworks
    • CypressFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MongoDBDatabases
    • PiwikAnalytics
    • BalsamiqDesign
    • InVisionDesign
    • SketchDesign
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What are Oak Street Health Perks + Benefits

Culture
Friends outside of work
Open door policy
Diversity
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Promote from within
Continuing Education stipend
Time allotted for learning
Customized development tracks

An Insider's view of Oak Street Health

What’s the vibe like in the office?

Everyone here truly believes in what we’re building which creates a collaborative and focused environment where we’re always willing to lend a hand. We love to work hard and also have fun every step of the way. There’s never a shortage of smiles and laughter during our team standups, lunches, happy hours, and company wide huddles.

Kelsey

Product Manager

What's the biggest problem your team is solving?

Traditional healthcare systems tend to leave care teams to figure things out on their own. Here, we apply today’s standards in UX and machine-learning to change that behavior for the better. Gathering direct feedback from our teams, we identify what’s most important to them and help them make clinically sound decisions for our patients’ care.

Mike

Sr. UX Designer

How has your career grown since starting at the company?

OSH has been a tremendous learning experience for my first full time job. My manager has prioritized building a strong foundation of coding skills, which helped me to learn and transition into our new tech stack. I was given learning resources to develop skills on my own and gained knowledge and best practices from collaborating with teammates.

Molly

Software Engineer

What projects are you most excited about?

I am most excited about our disease progression projects. For these projects, we compile unstructured data and combine it with more traditional health data like labs and vital signs to develop models that give providers the opportunity to proactively manage the health of our patients. At Oak Street, you have a direct impact on the patient's care

Brian

Data Scientist

Jobs at Oak Street Health
38

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Senior Software Engineer, Backend

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Description Company: Oak Street Health Role: Sr Software Engineer Job Posting Title: Sr Software Engineer, Backend Location: Remote Company Description The mission of Oak Street Health is to rebuild healthcare as it should be. We are a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience

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Description Company: Oak Street Health Title: Senior Accountant Location: 30 W Monroe St. Suite 1200 Chicago, IL 60603 Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic,

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Description Company: Oak Street Health Title: Data Engineer (Kafka) Location: Downtown Chicago (30 W. Monroe St.) The mission of Oak Street Health is to rebuild healthcare as it should be. We are a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare. The Oak

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Description Company: Oak Street Health Title: Technical Product Manager Location: Treehouse Company Description The mission of Oak Street Health is to rebuild healthcare as it should be. We are a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare. The Oak

Software Engineer, Backend

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Description Company: Oak Street Health Title: Software Engineer, Backend Location: Remote Company Description The mission of Oak Street Health is to rebuild healthcare as it should be. We are a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare. The Oak Street

Regional Director of Growth

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Description Company: Oak Street Health Title: Regional Growth Director Location: [Insert State or States] Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and

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Description Company: Oak Street Health Title: Data Scientist Location: Remote Oak Street Health is a network of value-based neighborhood primary care centers throughout the Midwest. Oak Street operates an innovative model that drives patient engagement, improves health outcomes, and manages medical costs for the older adult population. In this virtuous cycle: every dollar saved is another dollar we can reinvest to improve patient care. Our

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Sr. Associate, Growth Strategy and Analytics

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Senior Graphic Designer

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Description Company: Oak Street Health Title: Senior Graphic Designer Company Description Oak Street Health is a rapidly growing company of primary care centers for adults on Medicare in medically-underserved communities where there is little to no quality healthcare. Oak Street's care is based on an entirely new model that is based on value for its patients, not on volume of services. The company is accountable for its patients' health,

Associate, Revenue Cycle (Contract)

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Description Company: Oak Street Health Title: Associate, Revenue Cycle Location: Treehouse Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right

Senior Software Engineer

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Description Company: Oak Street Health Title: Consultant Location: 30 W. Monroe, Chicago IL Company Description The mission of Oak Street Health is to rebuild healthcare as it should be. We are a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare. The Oak Street

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Description Company: Oak Street Health Title: Senior Associate, Learning Business Partner Location: Downtown Chicago (30 W. Monroe St.) Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing

Sr. Associate, Technology Recruiter

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Description Company: Oak Street Health Title: Sr. Associate, Technology Recruiter Location: Treehouse Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and

Operations Partner-Expansion

Oak Street Health
Chicago
1 week ago
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Description Company: Oak Street Health Title: Operations Partner Location: Remote Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our

Kafka Data Engineer

Oak Street Health
Remote
1 week ago
+32
Description   Company: Oak Street Health   Title: Data Engineer (Kafka)   Location: Downtown Chicago (30 W. Monroe St.)   The mission of Oak Street Health is to rebuild healthcare as it should be.   We are a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare

Project Manager, Provider Services

Oak Street Health
Chicago
1 week ago
Description Company: Oak Street Health Title: Project Manager, Provider Services Location: Treehouse Company Description The mission of Oak Street Health is to rebuild healthcare as it should be. We are a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare. The

Manager, Payer Data

Oak Street Health
Chicago
1 week ago
Description Company: Oak Street Health Title: Manager, Payer Data Location: Treehouse (30 W. Monroe St. Chicago, IL) Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive

Associate, Provider Services

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Chicago
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Description Company: Oak Street Health Title: Associate, Provider Services Location: Treehouse Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care

Center Operations Supervisor

Oak Street Health
Chicago
1 week ago
Description Company: Oak Street Health Title: Center Operations Supervisor Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care right in our patients'

Manager, Software Engineering

Oak Street Health
Chicago
2 weeks ago
Description Company: Oak Street Health Title: Software Development Manager Location: Remote Company Description The mission of Oak Street Health is to rebuild healthcare as it should be. We are a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare. The Oak Street

Recruiter - Remote

Oak Street Health
Chicago
2 weeks ago
Description Company: Oak Street Health Title: Specialist, Talent Acquisition Location: 30 W. Monroe Chicago, IL 60603 Company Description Oak Street Health is a rapidly growing company of primary care centers for adults on Medicare in medically-underserved communities where there is little to no quality healthcare. Oak Street's care is based on an entirely new model that is based on value for its patients, not on volume of services.

Internal Recruiter

Oak Street Health
Chicago
2 weeks ago
Description Company: Oak Street Health Title: Specialist, Talent Acquisition Location: 30 W. Monroe Chicago, IL 60603 Company Description Oak Street Health is a rapidly growing company of primary care centers for adults on Medicare in medically-underserved communities where there is little to no quality healthcare. Oak Street's care is based on an entirely new model that is based on value for its patients, not on volume of services.

Population Health, Director

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Description Company: Oak Street Health Title: Population Health Director Location: Chicago Oak Street Health is a rapidly growing company of primary care centers for adults on Medicare in medically-underserved communities where there is little to no quality healthcare. Oak Street's care is based on an entirely new model that is based on value for its patients, not on volume of services. The company is accountable for its patients' health,

Digital Marketing Business Analyst

Oak Street Health
Chicago
2 weeks ago
Description Company: Oak Street Health Title: Digital Marketing Business Analyst Location: Chicago, IL (Remote to start) Company Description Oak Street Health is a rapidly growing company of primary care centers for adults on Medicare in medically-underserved communities where there is little to no quality healthcare. Oak Street's care is based on an entirely new model that is based on value for its patients, not on volume of services. The

Digital Marketing Associate - Patient

Oak Street Health
Chicago
2 weeks ago
Description Company: Oak Street Health Title: Digital Marketing Associate - Patient Location: Chicago, IL (Remote to start) Company Description The mission of Oak Street Health is to rebuild healthcare as it should be. We are a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for

People Operations (HR) Generalist

Oak Street Health
Chicago
2 weeks ago
Description Company: Oak Street Health Title: Associate, People Operations Generalist - Corporate The mission of Oak Street Health is to rebuild healthcare as it should be. We are a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare. The Oak Street model integrates

Salesforce Business Analyst

Oak Street Health
Chicago
2 weeks ago
Description Company: Oak Street Health Title: Salesforce Business Analyst Location: Treehouse Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and integrated care

Manager, Data Engineering

Oak Street Health
Chicago
3 weeks ago
Description Company: Oak Street Health Title: Manager, Data Engineering Location: Remote Oak Street Health is a rapidly growing company of primary care centers for adults on Medicare in medically-underserved communities where there is little to no quality healthcare. Oak Street's care is based on an entirely new model that is based on value for its patients, not on volume of services. The company is accountable for its patients' health,

Compliance Manager (J.D. Preferred)

Oak Street Health
Chicago
3 weeks ago
Description Company: Oak Street Health Title: Manager of Compliance Location: Downtown Chicago (or Remote) Oak Street Health is a rapidly growing public company of primary care centers for adults on Medicare in medically-underserved communities where there is little to no quality healthcare. Oak Street's care is based on a unique model that is focused on value for its patients, not on volume of services. The company is accountable for its

Business Systems Analyst Call Center Operations

Oak Street Health
Chicago
3 weeks ago
Description Company: Oak Street Health Title: Business Systems Analyst, Call Center Operations Company Description The mission of Oak Street Health is to rebuild healthcare as it should be. We are a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare. The Oak

Talent Acquisition Specialist

Oak Street Health
Chicago
3 weeks ago
Description Company: Oak Street Health Title: Specialist, Talent Acquisition Location: 30 W. Monroe Chicago, IL 60603 Company Description Oak Street Health is a rapidly growing company of primary care centers for adults on Medicare in medically-underserved communities where there is little to no quality healthcare. Oak Street's care is based on an entirely new model that is based on value for its patients, not on volume of services.

Data Engineer

Oak Street Health
Chicago
3 weeks ago
Description Company: Oak Street Health Title: Data Engineer Location: Downtown Chicago (30 W. Monroe St.) Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities. By providing holistic, comprehensive and

Human Resources, Director

Oak Street Health
Chicago
3 weeks ago
Description Company: Oak Street Health Title: Human Resources Director Company Description Oak Street Health is a rapidly growing company of primary care centers for adults on Medicare in medically-underserved communities where there is little to no quality healthcare. Oak Street's care is based on an entirely new model that is based on value for its patients, not on volume of services. The company is accountable for its patients' health,