Description

 

Syndigo is building the team in our Lisle (IL) office, and we’re looking for some associates to join us!  The Associate role at Syndigo will be a part of our operations team, and will be responsible for a variety of tasks, including, but not limited to:

  • Answering in-bound inquiries from clients and other teams regarding project work
  • Troubleshooting challenges and resolving issues within various systems, including escalating where needed
  • Tracking project progress, updating project plans and documentation
  • Assisting with data-quality initiatives

If you are an individual who is organized, able to communicate effectively, possess an affinity and acumen for technology, along with a positive attitude and some experience working with customers/clients, the associate role is a great opportunity to start your career.  We can teach you what you need to know about the systems and the industry.  These are entry-level roles and will require being onsite in our office in Lisle, IL daily.   

DUTIES AND RESPONSIBILITIES:

  • Work with clients and internal teams on a variety of projects
  • Resolve all client issues and inquiries
  • Provide support to assist in exceeding customer satisfaction
  • Track and maintain delivery schedule/log for all projects
  • Research & resolve issues

 EDUCATION AND EXPERIENCE REQUIRED:

  • Bachelor's Degree preferred
  • Ability to multi-task and be adaptable to change
  • Good problem-solving skills
  • Ability to work unsupervised; establish work priorities
  • Honest, hardworking and reliable
  • Must be able to work well in a team environment; willing to jump into unfamiliar projects when team members need help
  • Attention to details; proof-reading skills
  • Strong communication skills to clearly and concisely, in writing and verbally, to senior staff, as well as other team members

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Read Full Job Description

Technology we use

  • Engineering
    • .NETLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • MongoDBDatabases
    • MySQLDatabases

Location

We are located in the Board of Trade building which is centrally located in the loop providing easy access to most train lines.

An Insider's view of Syndigo

What’s the vibe like in the office?

No two days are alike at Syndigo! There is always someone I can turn to for support. We are all willing to collaborate and listen to one another, and this goes all the way to the leadership team; their doors are always open. At the end of a day, be it long or rewarding you can always find friends in the kitchen ready to cheers and share some laughs

Daisy

Account Partner

How do you collaborate with other teams in the company?

I love the energy and willingness of other teams and departments to help my team succeed.  The camaraderie between business development and other departments is outstanding and we know we are working to achieve one goal.  That winning attitude of everyone at Syndigo has created a special culture that inspires my team.

Micah

Vice President, Business Development

What makes someone successful on your team?

Syndigo is constantly evolving, which makes it an exciting place to work with unlimited potential for growth. Collaboration and willingness to learn are key to success. We are disrupting an industry and our clients look to us as thought leaders in the space - we can’t be experts without thinking strategically and learning from each other every day.

Nick

Senior Enterprise Account Executive

What are Syndigo Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Syndigo provides 4 weeks of paid maternity leave and 1 week of paid paternity leave.
Adoption Assistance
Syndigo offers up to 4 weeks of paid leave for Adoption Leave.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Our employees receive 8 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Syndigo offers pre-tax commuter benefits for all employees.
Game Room
Our game room, adjacent to our rooftop deck, includes Pool Table, Foosball and game table.
Professional Development Benefits
Job Training & Conferences
Syndigo offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Promote from within
More Jobs at Syndigo9 open jobs
All Jobs
Data + Analytics
Design + UX
Operations
Project Mgmt
Sales
Sales
new
Chicago
Operations
new
West Suburbs
Project Mgmt
new
West Suburbs
Project Mgmt
new
West Suburbs
Design + UX
new
Chicago
Data + Analytics
new
West Suburbs
Sales
new
Chicago