Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativity—always in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester Wave™: Customer Experience Strategy Consulting Practices, Q4 2020.

Are you someone who wants to inspire change in the way business is done? Do you want to work with encouraged and like-minded intrapreneurs? Us too! We take our work very seriously, but we have fun doing it. And we’re searching for passionate, talented people to join the Rightpoint team.

Our Commitment to You

No matter who you are, where you come from, who you love, what you believe, or what you get excited about, we bring people together to make phenomenal work. That's what makes us Rightpoint!

Rightpoint is seeking a high-performing Audit & Compliance Manager with a penchant for process improvement, communication, and boots on the ground roll up your sleeve’s success.  

As an Audit & Compliance Manager, you will manage the audit pipeline, engage with Genpact Internal and external audit, and plan, scope, execute and report on the audit outcomes. You will also work with each Rightpoint plan owner (HR, IT, Finance/Payroll, Operations) to assess their remediation and closure of identified issues and communicate these outcomes to Genpact Audit. 
You will provide consultative support and guidance on corrective compliance actions to team owners, identify opportunities for control improvements, enhancements to their overall compliance level, and develop mitigating and improvement plans. 
You will also consult with teams (HR, IT, Finance/Payroll, Operations) to develop gap remediation strategies and the build-out of sustainable and systematic solutions. You will work effectively in a team environment and, as an individual contributor.

What You’ll do and the Impact You’ll Make:  

• Lead Rightpoint audit engagements as directed by the Genpact Internal Audit team. 
• Lead Rightpoint communications with Genpact Internal and External Audit Teams (aligning on annual timelines, meeting cadence, contributors needed in meetings, outcomes/agendas).
• Work with Genpact Internal Audit to conduct gap analysis and due diligence on controls, implementing compliance and privacy frameworks to address shortcomings. 
• Revise, enhance, and/or develop new policies, standards, processes, and best practices to be adopted through effective change management. 
• Develop implementation strategies and roadmaps to achieve compliance and mitigate risk.
• Identify, implement, and utilize platforms and tools to establish risk management controls.
• Manage and assist with gathering all necessary supporting documentation and evidence. 
• Partner with consultants outside of RP/Genpact to assist with compliance-related activities 

What We’d Like to See: 

• Bachelor's degree or equivalent experience.
• At least 4 years of SOX auditing or public accounting experience.
• Enjoys working effectively and cohesively with diverse personalities and multicultural differences. 
• Eager to learn new technologies, auditing, business processes, IT system implementation, and project management. 
• Experience aligning corporate, enterprise IT organizations with compliance and privacy frameworks like HITRUST, GDPR, CCPA, SOC2.
• Strong attention to details & takes ownership of responsibilities to ensure critical deadlines are met.
• Experience leading and deploying end-to-end compliance/privacy solutions including strategy and road mapping, policy design, development, implementation, adoption, and enforcement.
• Understanding of high-level application, database, cloud, and network security principles for risk identification, mitigation, and analysis.

Why Rightpoint?

• Flexible PTO – If you need a day off or an extended vacation, take the time!
• Hybrid work environment: Casual and open office or Remote…You choose!
• Great insurance coverage (Multiple Options) and flexible spending accounts
• 401K with Company Matching
• Regular Cultural & Social Events including: Community Volunteer Opportunities, Happy Hours, Team Outings, Intramural Sports, and more
• Monthly WFH/cell phone stipend
• Continuous Training, Certifications, and Learning Opportunities
• Diversity, Equity, & Inclusion: We care about making Rightpoint a more diverse, equitable, and inclusive organization to bring about meaningful and measurable changes to representation, team member experience, and client engagement. Here's how:
  • Employee Resource Groups (ERG): Our ERGs are created and run by team members who share a common community, identity, or allyship. Right now, our ERGs include Parents, Pride, POC, and Womxn. These groups play a vital role in contributing to Rightpoint’s inclusive environment where all are valued and empowered to succeed.
  • Partnerships: Out-in-Tech, POINT Foundation, WomenHack, Girls Inc., and more!
  • Mentorship Program

EEO Statement

Rightpoint, a Genpact Company, is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.