A/V - Systems Engineer

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About The Opportunity

Here at Grubhub we’ve been dedicated to giving diners the most convenient way to order food from their favorite restaurants (whether that’s a late night Chalupa from Taco Bell or a salad for lunch from a local restaurant the day after they enjoyed said late night Chalupa).

 

While we are food-obsessed, we are also customer-obsessed. We look to constantly innovate our technology so our diners’ food experience is memorable, restaurant owners get more business and individuals across the country looking for work can deliver the food from the restaurant to the diner flawlessly. We take great pride in knowing that we are a part of 21+ million diners food ordering experience and we are partnered with 150,000 restaurants in 2,700 US cities across our portfolio of brands (Grubhub, Seamless, LevelUp, Tapingo, AllMenus and MenuPages).

 

Want to be a part of the biggest movement in the US that is moving eating forward? If so, we want to talk to you - and hear what’s your favorite restaurant for food delivery!

 

Our Systems Engineer will be a part of the Corporate IT Engineering team and will drive innovation with systems and automation throughout our technical infrastructure, applications, and processes.

 

We are a team of smart, motivated engineers that place a high value on craftsmanship and the security and scalability of our infrastructure. As we grow and continue to support our growing organization, we’re looking for a talented engineer to help us improve processes, drive automation and take our systems to the next level of technology. 

 

The Systems Engineer, Corporate IT, is a key position in our success of delivering an amazing  technology experience to our Grubhub population. This role is based in Chicago, and reports to the Sr Manager of Engineering & Automation. We are looking for a Systems Engineer who has experience in networking and system administration. This team is responsible for maintaining our current systems\infrastructure of our existing multi-site topology, and involved in our expansion to new locations and cloud providers. Delivering excellent customer service and technology solutions for approximately 5,000 employees / outsource partners in over 20 office locations.

Some Challenges You’ll Tackle

  • Design, recommend and implement secure system and network infrastructure in a multi-site topology
  • Build and maintain hyper-converged/virtualization infrastructure and systems for corporate business needs
  • Perform day-to-day administrative activities to maintain employee systems: telephony, desktop applications, cloud applications and network access
  • Identify and implement automation opportunities
  • Design and maintain web conferencing and conference room standards across the organization
  • Design and maintain telephony standards across the organization
  • Coordinate and collaborate with business application stakeholders and infrastructure teams to ensure successful deployment integration, and implementation of enterprise systems
  • Make recommendations for training documentation; produce and maintain approved documentation
  • Conduct analysis to capability gaps and deficiencies across solutions and designs
  • Maintain AD environment in our network and connectivity to all corporate locations
  • Stays current on emerging technology, and be able to provide recommendations for future technology investments.
  • Interact with employees to understand the way they perform work, and seek creative ways to improve our workflows with technology
  • Work with members of the team in other physical locations to ensure that projects and priorities are aligned, coordinated and prioritized

You Should Have

  • Bachelor's degree in Information Technology, or related field experience
  • 2+ years implementing and maintaining physical and virtual infrastructure
  • 2+ years implementing and maintaining a web conferencing solution for a large enterprise (Skype for Business, BlueJeans, etc)
  • 2+ years of experience designing and maintaining custom and advanced conferencing rooms for large company events (Polycom, Cisco, etc)
  • 2+ years of experience with security and authentication protocols (SAML, LDAP)
  • 1+ years of Okta administration
  • 2+ years building and maintaining Active Directory
  • Strong knowledge and experience with Windows 10, macOS, Windows Server 2012-2019 (including core installations) in an Enterprise environment
  • Experience with various Linux distributions (CentOS and Ubuntu preferred)
  • Experience with any of the major cloud providers Azure, AWS, GCP
  • Experience leveraging Active Directory for user and group management
  • Ability to create PowerShell or Python scripts to drive automation 
  • Virtualization concepts, and storage technologies that often support it (VMware, AHV, vMotion, NetApp and Dell EMC)
  • Knowledge of Network protocols and routing and troubleshooting utilizing various capture and analysis tools
  • Track record of sound judgment, problem-solving, decision making, organizational and analytical skills
  • Ability to collaborate and communicate with all levels of the organization, from peers to management and executives
  • Experience working with virtual/remote staff members

And Of Course, Perks!

  • Flexible PTO. It’s true, no strings attached and all the time you need to recharge. 
  • Better Benefits. Get quality insurance, flex-spending accounts, retirement options and commuter perks.  
  • Free Food. Kitchens are stocked and free Grubhub each week. 
  • Stock Up. All of our employees are owners, in fact, they’re granted Restricted Stock Units, which means we’re all in it to win it. 
  • Casual Culture. Catch rays on the rooftop or get comfy on a couch and get to know your coworkers — because work, should be a place you want to be. 

Grubhub is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The EEO is the Law poster is available here: DOL Poster. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to talentacquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • SQLAnalytics
    • AxureDesign
    • IllustratorDesign
    • SketchDesign
    • FigmaDesign
    • JIRAManagement
    • SalesforceCRM

Location

111 W. Washington St., Chicago, IL 60602

What are Grubhub Perks + Benefits

Grubhub Benefits Overview

PTO. Grubhub employees enjoy a generous amount of time to recharge.

Health and Wellness. Excellent medical benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.

Competitive Pay. You’ll receive a competitive base salary with eligibility for generous incentives, bonuses, commission or RSUs (role-specific).

Learning and Career Growth. Your personal and professional development is a priority at Grubhub. We empower you to be a leader and grow your career through training, coaching and mentorship opportunities.

MealPerks. Get meals on us! Our employees get a weekly Grubhub credit to enjoy and support local restaurants.

Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives like Wellness Wednesdays, Slack competitions and happy hours!

Social Impact. At Grubhub we believe in giving back. In 2021, the Grubhub Community Fund gave more than $25 million to over 23 charitable organizations.. Employees are also given paid time off each year to support the causes that are important to them.

Half Day Fridays! Grubhub has newly instituted half day Fridays where all employees are encouraged to end their Friday's at 1:00pm local time to get a head start to the weekend! Depending on certain business needs, some teams may implement a different schedule for this time off, but everyone gets to enjoy the perk!

Culture
Volunteer in local community
Partners with nonprofits
Grubhub partners with many Non Profits through our “Donate the Change” program. Past examples include The National LGBT Chamber of Commerce (NGLCC), Feed the Soul Foundation, and World Central Kit
Open door policy
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Certain roles within Grubhub are eligible to receive company equity.
Performance bonus
Certain roles within Grubhub are eligible for bonuses.
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Relocation assistance
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Technology employees are eligible to receive up to $2,000 annually for continuing education opportunities such as conferences, bootcamps and events.
Continuing education available during work hours
Online course subscriptions available

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