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BPM System Analyst

| North Suburbs

Discover. A more rewarding way to work.

At Discover Financial Services, you’ll find yourself in the company of some of the industry’s smartest and most reliable professionals. And at a company that rewards dedication, values innovation and supports growth.

Thrive in an environment that promotes teamwork and shared success. Build on a foundation of mutual respect. Join the company that understands rewarding careers like no other, with this exceptional opportunity:

BPM System Analyst

Job Description

Discover Financial Services is looking for a BPM Systems Analyst to join our growing BPM Center of Excellence team.

The candidate will be responsible for providing business process leadership for the IBM BPM Platform. This position will consult on new BPM projects to discover, model and analyze current and future states, identifying opportunities for improvement, efficiencies and scale. The Business Process Analyst must be able to communicate effectively amongst the groups, building consensus and driving the creation of process models using Blueworks Live.

Responsibilities:

  • Evaluate new project request to determine if IBM BPM is an appropriate solution.
  • Document discovered processes to guide process best practices and identify areas for improvement.
  • Partner with department management to evaluate and make recommendations to update department workflows, processes and procedures to improve productivity
  • Determine and document the impact of process changes and clearly articulate different alternatives, including identifying appropriate metrics by which to measure changes
  • Educate business partners on the IBM BPM platform and its benefits
  • Identify common enterprise processes that can be built as toolkits and then reused throughout the organization.
  • Lead and/or participate on project teams to support process change
  • Effectively communicate with stakeholders at all levels of the organization and be a change agent in a way that positively increases BPM adoption
  • Perform continuous reviews to align processes with changing business conditions

    Promote a risk-aware culture, ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.

    Skills

    Bachelors degree in computer science or related field

  • 5 – 7 years of business process improvement or business analysis experience required.
  • Strong understanding of the IBM BPM Platform
  • Experience with business process discovery, modeling and analysis (BPMA, BPMN) tools
  • Business Process, Business Analysis, and/or Lean/Six Sigma certifications preferred
  • Project Management and/or Agile certifications a plus
  • Firm understanding of IT concepts (web services definition, user interface design and data use modeling)
  • Excellent problem solving and team building skills required

#LI-NB2

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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    Technology we use

    • Engineering
    • Product
    • Sales & Marketing
      • JavaLanguages
      • PythonLanguages
      • ScalaLanguages
      • SqlLanguages
      • Neo4jLanguages
      • RLanguages
      • AngularJSFrameworks
      • HadoopFrameworks
      • SparkFrameworks
      • SpringFrameworks
      • Amazon Web ServicesFrameworks
      • AnsibleFrameworks
      • AWS PortfolioFrameworks
      • BlockchainFrameworks
      • ChefFrameworks
      • CloudFoundryFrameworks
      • DockerFrameworks
      • Google Cloud PlatformFrameworks
      • KubernetesFrameworks
      • Lambda ArchitectureFrameworks
      • OpenAPIFrameworks
      • OpenShiftFrameworks
      • CassandraDatabases
      • HiveDatabases
      • MongoDBDatabases
      • OracleDatabases
      • TeradataDatabases
      • ServerlessDatabases
      • TerraformDatabases
      • Google AnalyticsAnalytics
      • SparkAnalytics
      • H20Analytics
      • Machine Learning Analytics
      • Natural Language Processing Analytics
      • Programmable BotsAnalytics
      • AgileManagement
      • SafeManagement
      • LeanManagement
      • Continuous Delivery Management
      • DevSecOpsManagement
      • Reactive ProgrammingManagement
      • Site Reliability EngineeringManagement
      • SalesforceCRM

    Location

    Our headquarters is located in the northwest suburbs of Chicago and we also have a downtown Chicago office which is known as the“The 606”.

    An Insider's view of Discover Financial Services

    What’s the vibe like in the office?

    The cool thing about working at Discover is the wonderful collaborative environment we have and all the smart, talented and fun people we work with every day to continuously work on innovations.

    Hiba

    AWS Cloud Engineer

    What does your typical day look like?

    I enjoy working at Discover because I get to work with and collaborate with talented people who are passionate about what they do, and together we get to help others. We work constructively and cross-functionally to provide the best and newest products for our users and provide exceptional support for our customers!

    Mandy

    Project Manager, Advanced Analytics Platform

    How does the company support your career growth?

    There are two reasons I enjoy working at Discover. First, I enjoy the challenging and meaningful work. Second, my career path at Discover is mine to shape. My managers have supported me when I wanted to learn more and move within the company.

    George

    Senior Manager, Software Engineering

    What is your vision for the company?

    My vision of the company is that we create rewarding experiences in lives of our customers every day through analytics.

    Kumar

    SVP, CDO Advanced Analytics Platforms

    What’s the vibe like in the office?

    I love working at Discover because of how the company invests in its people and innovation. The environment is encouraging and the smart people around you makes it an amazing experience every day!

    Brent

    Director, Digital Analytics

    What are Discover Financial Services Perks + Benefits

    Discover Financial Services Benefits Overview

    Start enjoying great benefits Day 1 — We support you with the same dedication we bring to all of our customers.Our comprehensive benefits package features first-class insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life.

    Check out more of our amazing employee benefits at mydiscoverbenefits.com

    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    You can open a separate Health Care FSA (HCFSA) and contribute up to $2,650 tax-free from your paycheck to reimburse yourself for eligible out-of-pocket expenses.
    Disability Insurance
    Employees receive Short-Term Disability Insurance at no cost.
    Dental Benefits
    Discover offers two dental plan options — Standard and Premier — both are administered by MetLife.
    Vision Benefits
    Discover offers two vision plan options — Standard and Premier through VSP.
    Health Insurance Benefits
    Discover offers a variety of medical plans for you and eligible family members, so that you can choose the benefit plan that suits your needs.
    Life Insurance
    As a Discover employee, you receive Basic Life Insurance of one times your HWEE (up to $500,000) at no cost to you.
    Pet Insurance
    Purchase medical coverage at a discounted rate for your beloved family pet. The more pets you insure, the greater the discount.
    Wellness Programs
    Help balance your work and personal life with a wide variety of free and discounted resource and referral services including family and relationship counseling and financial guidance.
    Onsite Gym
    Discover has fitness centers and Weight Watchers® programs at all five major locations.
    Retirement & Stock Options Benefits
    401(K)
    You may elect to contribute 1% to 30% of your eligible base salary, commissions and bonus on a pre-tax basis, up to IRS limits every year.
    401(K) Matching
    Discover matches up to 6% of the pre-tax contributions you make to the 401(k) Plan.
    Employee Stock Purchase Plan
    The ESPP provides eligible employees with an opportunity to purchase shares of Discover common stock through payroll deductions at a 5% discount.
    Performance Bonus
    Child Care & Parental Leave Benefits
    Child Care Benefits
    Generous Parental Leave
    Flexible Work Schedule
    Remote Work Program
    Family Medical Leave
    Adoption Assistance
    Discover helps eligible employees and their families with the costs of adoption by reimbursing certain expenses.
    Vacation & Time Off Benefits
    Generous PTO
    Discover has a Paid Time Off of 4 to 5 Weeks of paid time per year.
    Paid Volunteer Time
    Paid Holidays
    Discover provides 7 paid holidays.
    Paid Sick Days
    Perks & Discounts
    Casual Dress
    Commuter Benefits
    When you enroll in the Commuter Benefits Program at WageWorks, you’ll save on taxes on mass-transit passes, parking and other eligible expenses.
    Company Outings
    Game Room
    Parking
    Recreational Clubs
    Relocation Assistance
    Professional Development Benefits
    Job Training & Conferences
    Tuition Reimbursement
    Discover provides tuition reimbursement and a full-ride bachelor's degree program for select online degree programs.
    Diversity Program
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