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Business Architect - Salesforce (remote) at Ascension

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Job Description

We Are Hiring

Ascension Technologies is HIRING a Business Architect to join the Enterprise Architecture team

This is an exciting opportunity to join a dynamic team engaged in the reimagining of healthcare leveraging a digital-first patient-centered approach across the care continuum.

Enterprise Architecture (EA) is the interconnected systems of business, information, application, infrastructure, and security architectures that collectively implement the business capabilities required to accomplish business goals.  Ascension Technologies Enterprise Architecture’s vision is to be the connective tissue between business strategy and technology decision-making by nurturing the partnership and collaboration between the business and Ascension Technologies.

This role will focus in the area of customer, provider and associate engagement as part of Ascension’s Customer Relationship Management (CRM) vertical, helping define the enterprise architecture patterns and engagement approaches for multiple types of business models and care delivery settings. 


The successful candidate will partner with the business and other Ascension Technologies teams in defining robust integrated technology platforms and solutions designed to solve complex business problems, in support of Ascension strategic imperatives.  Focused in specific business domain(s), the Business Architect will translate business needs into standard business capabilities, architectural patterns and roadmaps, exploring the ability to leverage existing technology investments as a first step. The ability to look broadly across the business and technology landscapes, successfully interfacing with senior executives, establishing strong trusted relationships, will be key.





What You Will Do

Business Architects are specialists with in-depth knowledge and expertise within their particular business domain(s). The Business Architect is engaged early on when a business technology need is first identified.  They help assess the need, documenting key architectural, process, integration and cost considerations, creating a unified point of view to guide decision-making. This work is translated into strategic, actionable roadmaps which outline the business and technology path forward. 

Working with other architects, the Business Architect provides consulting support to ensure the solutions being designed fit into the broader architectural landscape and technology ecosystem, meeting defined Enterprise Architecture standards. The Business Architect also supports organization application rationalization efforts to standardize technology solutions as well as reduce the overall technology portfolio based on key performance metrics and other business drivers. 

Accountabilities: Detail by Level

  • Works closely with key stakeholders throughout the organization to define strategies, points of view, roadmaps, workflows, reference architectures, and other deliverables to support technology selection, implementation, integration, and management.
  • Responsible for architecting solutions for each of the functional areas within their respective domain(s) or business horizontal(s).
  • Responsible for understanding dependencies between technology platforms and product(s) required to deliver a specified business solution.
  • Works closely with partners inside and outside IT and across business communities in assessing technology requirements and identifying potential technology solutions, always assessing existing technology investments as a first step. 
  • Participates in cross-functional teams for developing and implementing new processes, standards and high level requirements. Works in conjunction with applications, security, legal, compliance, operations, engineering and other areas as necessary.  .
  • Works with Ascension Technologies teams to decompose requirements and identify impacted teams in alignment with agile processes.
  • Designs, develops, modifies and adapts short and long-term solutions to information technology (IT) assessing new and existing applications and systems architecture.
  • Applies business expertise to business problems to create high level application and end user system requirements.
  • Works with solution architecture to make recommendations as needed.
  • Contributes to the creation of business driven technology roadmaps.



  • Specific Knowledge, Skills, Abilities


Fundamental Skills & Abilities

  • Understand a business unit’s desired end state business model including business strategy, offerings, operations and structure.
  • Identify core business capabilities and processes, the entities that interact with those capabilities, and the interactions between these core business capabilities
  • Gather, analyze and articulate high-level business capabilities & requirements
  • Decompose a business request into meaningful capabilities and processes
  • Identify the logical technology components that support the Business Architecture
  • Understanding of Software Development Life Cycle (SDLC)
  • Ability to ascertain business value from technology requests
  • Comfortable working with ambiguity and gray spaces. 
  • Excellent interpersonal, negotiation, prioritization and relationship management skills
  • Strong critical thinking, problem solving, conflict management and decision making skills
  • Excellent communication skills: oral, written, presentation and facilitation
  • Ability to produce high quality work products under pressure and within deadlines

What You Will Need

Bachelor's degree in engineering/computer science or related field preferred; minimum of 3 - 5 or more years of experience devising and deploying solution designs and/or software development; experience working in a large global IT environment strongly preferred.


Work Experience:

  • Must have experience at a large technology products and services organization. Ideal candidate possesses at least two years of consecutive relationship management experience
  • Three or more years experience in an information technology discipline with increasing responsibility. 
  • Salesforce experience is strongly preferred.
  • Healthcare IT experience preferred, ideally encompassing a broad range of business areas, care delivery settings, including related processes, integration and solution exposure. 
  • Agile experience preferred (at scale)
  • Familiarity with The Open Group Architecture Framework (TOGAF) and  architecture modeling tools a plus (e.g. Abacus, IBIS, Orbus iServer, MEGA, LeanIX, etc.)

Why Join Our Team

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all. In FY2020, Ascension provided $2.4 billion in care of persons living in poverty and other community benefit programs. Ascension includes more than 160,000 associates and 40,000 aligned providers across a national network of ministries. We offer rewarding careers across more than 2,600 sites of care – including 146 hospitals and more than 50 senior living facilities – in 19 states and the District of Columbia.

Equal Employment Opportunity Employer

Ascension Technologies is an equal opportunity employer (EEO) and affords equal opportunity to all associates and applicants without regard to race, color, religion, national origin, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or other legally protected status. For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:


EEO is the Law Poster Supplement


Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

See More

Where we are

200 South Wacker Drive, Chicago, IL 60606

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • SketchDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • SendGridEmail

What are Ascension Perks + Benefits

Ascension Benefits Overview

While the Ascension network expands across the United States, a common bond unites our caregivers at each ministry: the desire to provide compassionate, personalized care for all — especially those most in need. To ensure we are caring for the needs of our quality associates, we offer affordable, accessible care through our comprehensive benefits program. With many choices, you can select the plans that best meet your needs, providing security now and in the future

Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Online course subscriptions available
Customized development tracks

An Insider's view of Ascension

How would you describe the company’s work-life balance?

I would describe our company’s work life balance as very supportive and even encouraged. Although many of our team members are busy with their assigned workload, I am supported by my leadership to plan vacation or time off to recharge, take care of personal items or just spend time with friends and family.


Manager - Software Engineering Operations, Program and Strategy

What makes someone successful on your team?

My goal is never to tell my teams how to do something. I want my teams to feel empowered to own their solutions in addition to the creative process it takes to get them there. When a team’s software exceeds the mark, I ensure they receive the recognition they deserve as part of their commitment to supporting our healthcare communities


Director of Software Engineering

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