Business Operations Manager at Motorola Solutions
If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.Company Overview
At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.
Department OverviewThe North America Systems Integration (SI) Operations team partners with Motorola Solutions’ field organizations to drive best practices in project management and project accounting. This team strives to optimize portfolio performance by providing key metrics and analysis to the regional leaders and project managers they support. Administration and implementation of business processes and tools to maximize business effectiveness is our core responsibility.
Provide proactive operational guidance, analysis and support to the Watchguard Team
Analyze all operational aspects of a complex customer portfolio, including planning, scheduling, forecasting, risk management, project execution, tracking and reporting progress.
Support a team of dedicated project managers, engineers and technicians
Work within a matrixed organization to maximize customer satisfaction and business performance.
Partner with the SI field team, finance, technical staff and third-party contributors to exceed customer expectations from kick-off through design, build and transition to maintenance.
Contributes to the development and implementation of best practices and processes supporting PMs (schedule, critical path analysis, budget, change order, risk assessment, action item log, etc).
Analyze complex issues and develop solutions to meet the business needs of the territory.
Monitors project portfolio statistics and contribute new ideas to improve the operational efficiency and performance of the assigned region.
May assist in the development of business plans, strategies, and approaches to take advantage of business opportunities.
Participates in project review and status meetings, and communicates project status.
Prepares reports for upper management regarding the status of the portfolio.
Contributes to the fulfillment of projects and organizational objectives
Additional Preferred Skills:
Experience with at least one of the following: Public Safety communications systems, Cellular infrastructure, Military communications, Civil construction or IT Networks
Proficient in Microsoft Office (WORD, Excel, PowerPoint & Project)
Planview experience is a plus.
PM Masters Certificate a plus. PMP highly desired. PMP and/or Certified Associate in Project Management (CAPM).
Understanding of two-way radio / cellular infrastructure communications products, services, and systems is a plus.
Understanding of local public safety customers, such as police, fire, and emergency medical services is a plus.
Must be a self-motivated team player able to work effectively with general guidance toward objectives.
Must have excellent interpersonal, presentation, and negotiation skills
NOTE: Candidate may reside anywhere in the US with access to a major airport for travel
- Bachelor’s Degree and 3+ years of project management or equivalent experience
- OR 5+ years of project/program management or engineering experience
- Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Referral Payment PlanYes
Our U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits effective Day 1
- 401K with Company Match and Day 1 vesting
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.