Caterpillar
Cat Digital uses digital technologies to help Caterpillar Inc. customers build a better world.
Chicago, IL
Remote

Business Process Specialist at Caterpillar

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Career Area:
Information Technology
Job Description:
Your Work Shapes the World
Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.
When you join Caterpillar, you are joining a team of makers, innovators and doers. We are the people who roll up our sleeves and do the work to build a better world. We don't just talk about progress and innovation. We make it happen. And we are proud of that because it helps our customers build and power the world we live in - the roads, hospitals, homes and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer's needs. Join us.
Job Purpose:
The Business Process Specialist will provide leadership and assist customers by acting as the liaison between Financial Services IT Division delivery partners and the business unit in the general ledger space. The role's specific focus will be on the objectives and methods of the work processes and on approaches to implement changes to the work processes.
Description:
The role's responsibilities are to: respond to customer needs by interpreting business requirements into detailed function specifications and if necessary, for managing requests for changes to the specifications and document all findings and provide training where necessary. Additional responsibilities are listed below.
Job Duties/Responsibilities:
  • Facilitate process design changes by testing new software and integrating new systems or processes with existing ones;
  • Provide assistance to less experienced analysts to perform all programming, project management, and development assignments without close supervision; normally assigned the more complex aspects of systems work;
  • Team leader for development and support groups; provides programming and application/technical leadership, guidance, and assistance to other team members;
  • Works directly with support team on complex application/technical problem identification and resolution, including responding to off-shift and weekend support calls;
  • Works independently on complex systems that may be used by one or more applications or systems;
  • Designs major system modules, programs or integrates infrastructure components based on requirements gathered from customers;
  • Reviews results of integrated testing performed by managed service team and customer acceptance testing of components that requires careful planning and execution to ensure timely, quality results;
  • Fully knowledgeable of the relevant programming languages, program design and specification development, programming logic, logic diagrams, system analysis techniques, testing, debugging, documentation standards, file design, storage and internal systems and cross platform infrastructure components; can provide training on these topics for others;
  • Oversees implementation and integration tasks for medium to large, complex in-house developed systems and/or purchased software solutions;
  • Assists customers with documentation, training and usability efforts;
  • Integrates processes across functional organizations;
  • Serves as a team member or project lead on one or more projects;

Basic Requirements:
  • Requires a relevant degree, technical certification, or equivalent experience.
  • Six to ten years in systems development or support work.
  • Experience with programming language: ABAP
  • Experience with General Ledger in the following ERP tools: SAP and QAD
  • Excellent communication skills, both written and verbal
  • Customer Focus
  • Problem-solving capabilities coupled with risk management understanding

Top Candidate Will Also Have:
  • Knowledge of Caterpillar policies, procedures, and controls
  • General understanding of Caterpillar's organization
  • Knowledge of ERP databases (DB2, SAP, Hana, QAD Progress)
  • Knowledge of Enterprise Resource Planning systems
  • Knowledge of general ledger, fixed asset, and legal entity closing systems
  • Knowledge of Project Management processes and tools

Additional Details:
Location: East Peoria, Illinois
Relocation is not offered
5 to 15% of travel is expected
Employee benefit details:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just a salary, because we value your performance. We offer a total rewards package that provides day one benefits [medical, dental, vision, RX, and 401(k)] along with the potential of an annual bonus.
Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).
Final details:
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.Caterpillar.com/Careers
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Submit your information to our Talent Network here .
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Where we are

In the heart of Chicago's lively West Loop area, we have easy access to public transport, great bars and restaurants, and an awesome office roof deck.

Technology we use

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What are Caterpillar Perks + Benefits

Culture
Volunteer in local community
Caterpillar Inc. participates in local volunteer activities such as the Chase Corporate Challenge
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

An Insider's view of Caterpillar

What are some social events your company does?

Whether we’re working virtually or in-person, we are always looking for ways to have fun and grow as a team. Team dinners, coffee chats, ax throwing, chess club, and virtual happy hours are just a few of the activities we do to make work more fun and connect with colleagues around the world.

Madison

Recruiter

What kinds of technical challenges do you and your team face?

It’s amazing to be able to work in an architectural framework where we can negotiate between speed to market and a solid application – software that is well-built, well-designed, well-tested. I find this negotiation both challenging and exhilarating.

MacGregor

Lead Software Engineer

How does the company support your career growth?

I’ve been with Caterpillar for 20 years now, and I’ve been lucky to work on teams that have different focuses. I’ve worked on everything from engineering applications to the latest and greatest digital technology applications.

Rakshan

Digital Product Manager

How do you empower your team to be more creative?

I believe innovative solutions require experimenting, even if not all ideas are successful. My role is to help my team understand a business challenge, promote idea exchange, and encourage exploration of different approaches in search of the solution. Throughout this, we see setbacks as part of the journey to exceptional solutions

Daniela

Analytics Manager

What projects are you most excited about?

Deep learning algorithms, popularized in the past five years, allow us to scan huge volumes of data from Caterpillar's fleet of connected engines and machines for unusual patterns. We're now able to make sophisticated predictions that wouldn’t have been possible 20 years ago.

Dan

Analytics Director

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