Career Coach
At Sprout Social, people and culture are at the forefront of everything we do - a fact underscored by multiple Best Places to Work awards and our top tier rating on Glassdoor. As members of the Sprout People team, we are champions of Sprout’s unique culture. Doing our jobs effectively means every team member has access to the resources they need to be successful from day one and every business unit has the talent and support needed to meet and exceed their goals.
As a Career Coach, you will balance both strategic thinking and hands-on execution to establish Sprout’s Career Coaching Practice within the Organizational Development team. You will use your coaching expertise to augment development discussions between managers and employees by providing 1:1 coaching and support on topics such as career aspirations, career development, internal career mobility, strengths identification, and professional/personal goal setting. You’ll also identify common themes and trends to help proactively advance Sprout’s career development and coaching efforts across the organization. In addition to your career development focus, you’ll also provide coaching support and resources to managers and PBP’sPeople Business Partners on the art and science of coaching.
Given this role’s focus, we’re looking for someone with a minimum of 4 years of proven expertise and success as a coach or in a talent development capacity and has experience coaching through a lens of diversity, equity, and inclusion. Being ICF credentialed is a plus, but not a requirement.
If you are passionate about employee development and coaching and are looking to make an impact working alongside an incredible team, we’d love to talk to you!
Within 1 month, you will...
- Complete Sprout’s New Hire training program alongside other new Sprout team members. You’ll gain a broader understanding of our product and how your role fits into the organization
- Understand as much as you can about the culture, products, teams, and projects of Sprout to creatively support our award-winning culture
- Conduct initial 1:1s to develop relationships with key stakeholders to uncover and understand their needs with respect to employee career development and coaching
- Review past employee survey data and speak to employees across the organization to develop an understanding of employee experience as it pertains to career development
- Familiarize yourself with Sprout’s existing career development programs and initiatives
Within 3 months, you will…
- Formally establish the career coaching function within Sprout, with the broader support of the OD team
- Provide 1:1 career development coaching and support to employees
- Provide coaching and resources to support managers and People Business Partners
- Apply diversity, equity and inclusion best practices into your career development coaching methodology
- Determine and implement metrics and methods to measure the impact and effectiveness of coaching at the employee and org level
Within 6 months, you will…
- Identify key themes and trends across teams/Sprout related to career development and surface them up to key stakeholders (ie: OD, PBP, DEI)
- Facilitate workshops related to career development and coaching topics
- Continue to collaborate with the OD team and People Business Partners to help managers develop and refine their coaching skills and work with them on feedback delivery
Within 12 months, you will…
- Based on established metrics, evaluate long-term impact of the coaching practice on retention and engagement across the organization
- Partner with the broader Organizational Development team on developing initiatives particularly where there is a strong coaching and/or employee development component
- Surprise us! Use your unique ideas and abilities to change Sprout in beneficial ways that we haven’t even considered yet
Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.
About Sprout Social
Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success.
Team Sprout is a group of very talented, smart and passionate people with broad interests and backgrounds. We believe that true employee engagement cannot happen if you can’t bring your whole self to work, so we’re committed to building a diverse team, embracing an inclusive culture and investing in equity across our organization. That dedication is core to Sprout. We want all candidates, particularly those coming from traditionally underrepresented groups in the technology industry, to know they are welcome at Sprout.
We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. We have built a benefits program to match the strength of our team. This program includes:
- Insurance and benefit options that are built for both individuals and families, including generous company contributions
- Progressive benefit programs, like our parental leave program and free Divvy bike memberships
- High-quality and well-maintained equipment - your computer will never prevent you from doing your best
- Beautiful, convenient and state-of-the-art offices in Chicago’s Loop
- Solid programs in some of the staples: transportation, disability and life insurance
- Wellness initiatives to ensure both health and financial well-being of our team
- Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, marital status, order of protection status, citizenship status, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster (2) Sprout Social's Affirmative Action Statement (3) Pay Transparency Statement.
When you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions. For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.
Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. We value the things that make us different and want to see how you can make our team better!
