Carrier Engagement Representative - German Speaker

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Don’t see a position that matches your background? We are growing fast, but it’s likely there are great people that can help us in positions we haven’t had the opportunity to hire for or even consider yet! We’ve created a Future Opportunities application so you can submit your resume for review by the Recruiting Team. Thanks for your interest!

Job description

We are looking for a Carrier Engagement Representative - German Speaker to help build out our network of carriers! Tasked with growing and scaling the project44 carrier network, you will be a leader, a salesperson, a carrier expert, a project manager, and an efficient operator.

Key Accountabilities

  • Aggressively grow the project44 carrier network with a strong focus on truckload carriers
  • Champion carrier / capacity provider / vendor entry to the project44 network by creating and owning the process
  • Drive carriers / capacity providers / vendors to meet timelines, reporting and/or escalating risks to project leadership
  • Assist internal stakeholders (Carrier Onboarding, Ramp Managers, Sales, etc.) with carrier outreach to reduce time to go-live and increase satisfaction for project44 customers and carriers
  • Participate in planned and ad-hoc internal projects to drive internal efficiency and reduce carrier/customer time to go-live
  • Demonstrating and communicating the benefits and value for carriers by joining the project44 network

Requirements & Preferred Skills

  • 2+ year of experience in cold call sales and/or customer service, onboarding or upselling
  • Solid communications skills
  • Positive and energetic phone skills, excellent listening skills.
  • Strong analytical thinker
  • Outstanding attention to detail and project management skills
  • Proactive and outgoing and knows how to relate and communicate with customers
  • Self-motivated
  • Superior pre-call planning, opportunity qualification, and objection handling skills
  • Team player – focused on boosting the team results; willing to learn and share knowledge
  • Ability to manage own workload and multi-task in a fast-paced environment

About project44 

Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continues to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we’ve created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences. 

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Location

Located in the iconic art deco Merchandise Mart with impressive views of the Chicago river. The neighborhood is home to some of Chicago's best restaurants, retail, and is accessible by public transit.

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