CAT DIGITAL: ASSOCIATE DIGITAL OPERATIONS SUPPORT ANALYST
JOB DESCRIPTION:
Caterpillar is a company of builders. Of problem solvers. Of innovators who want to impact the world. Our people build and design the products and services that help shape the communities where we work and live. We are building on our legacy and innovating for the next generation. One where technology-enabled services create improved outcomes for our people and the customers and communities we serve.
Our ability to innovate and build begins with our people. Our tech and digital teams are at the forefront of Caterpillar’s evolution – taking pride in solving complex problems by building new systems from the ground up. On our team, you’ll leverage data from across our entire enterprise and one million connected assets to solve problems and find solutions that open a new world of possibilities for our machines, our customers, our dealers and our business.
Associate Digital Operations Support Analyst develop and support the system solution functionality of one or more applications or business processes for Caterpillar.
Job Duties and Responsibilities include, but are not limited to:
Validate business requirements for an application or process
Validate solution design, including prototyping and configuration for an application or process
Validate process documentation for the application or process
Participate in test script creation for new content releases or deployments for an application or process
Review and approve test plans as required by new content releases or deployments for an application or process
Review and approve end user training materials for an application or process
Establish business rules for the use of an application or process
Establish security data classifications for the application or process
Business escalation point for any conflicts or concerns with the application or process
Assist in managing contracts as needed for consulting or external interfaces for the application or process
Represent the application or process with other areas of the business who use or integrate with this part of the business
Seek input from relevant areas of the business that should have inputs to this application or process
Understanding, evaluating and reacting to routine problems or situations with external contacts is also part of this assignment
Interaction is within the framework of existing business policies and practices and/or established business relationships
Problems and issues usually involve careful interpretation, analysis or diagnosis
Identify the nature of a complex or undefined problem and then develop the best solution or application from numerous alternatives
Develop well-prepared action plans for existing issues with procedures used to correct issue or mitigate the impact of current services.
Employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time
Basic Qualifications:
Currently attending a 4-year accredited university/college or have completed a minimum bachelor’s degree in a Computer Science degree or IT related program
Minimum cumulative GPA requirement 3.0/ 4.0 (no rounding)
Graduation date between May 2020 through May 2021
Demonstrated experience using Python and Java
Top Candidates Will Have:
AWS, Azure, Google cloud computing technologies experience
Experience working with data analytics in large scale network application deployments
API development processes (understands SDLC)
Experience with Autonomy (driving, controls)
3D mapping concepts and application
EEO/AA Employer. All qualified individuals – including minorities, females, veterans and individuals with disabilities – are encouraged to apply.
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.