Claims Associate, Bilingual at Clearcover
Our Value Proposition: Clearcover is a venture-backed technology start-up disrupting the trillion dollar legacy insurance market. We’ve focused on building products that create confident, happy customers - and we’re flourishing. We believe in putting our people first, paying them well and working together to solve tough problems. If you’d like a high-growth opportunity with an award-winning company, let’s chat.
In this role: Are you looking for a fulfilling position helping people when and where they need it most? We’re looking for an organized, friendly, and detail-oriented Claims Associate who will guide our customers through the most important time in the Clearcover customer journey: filing an insurance claim. You’ll be helping our customers recover from the unexpected, applying your wealth of knowledge, and joyfully monitoring incoming and outgoing interactions via email, chat, and phone. A successful Claims Associate is a natural-born investigator that is exceptional at reading between the lines, evaluating facts, and is obsessive about following through. You should be someone who is empathetic, understanding of customer concerns, and passionate about delivering an unparalleled customer experience. Does this sound like you? Keep reading.
But wait, there’s more: As a people-first company, your health and well-being is a priority at Clearcover. While we do offer medical (and cover the vast majority of the premium), dental, vision (and cover 100% of those premiums) and 401K (we contribute 3% even if you contribute nothing), we’ve curated a stack of perks and benefits that stretch beyond the expected. With over half of our employees remote to the Chicago HQ office, we paved the way for flexible work locations and continue to offer this flexibility. Our people also have access to unlimited vacation, monthly mental health workshops, discounted gym memberships, equity in the company and an annual bonus program. Plus, if Clearcover is available in your state, you could have access to an employee discount on auto-insurance! Excited to learn more? Complete the application below!