Claims Regulatory Compliance Technician

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Job Band: 160
Location: CHI
Job Summary
Under general supervision, develops and maintains all documentation required for rate and form filings. Assures consistent and accurate submission of regulatory filings with state departments of insurance, and supports all staff in regulatory filings activities. Under minimal supervision this position is responsible for the administration and execution but not limited to the processing of the Adjuster Licenses.
Essential Duties & Responsibilities

  • Assembles state filing forms, rates, exhibits, statistical and supporting materials in the review and approval of policies.
  • Remains externally focused while monitoring the state filing process to ensure customer satisfaction and compliance. Develops and distributes regular filing status reports for internal Company distribution per departmental guidelines.
  • Accountable for updating and maintaining state filing tracking system and internal department processing system.
  • Process filings via industry automation tool and manage the transfer of funds in support of these filings.
  • Receives and distributes bulletins and notices regarding state filing.
  • Performs bookkeeping of miscellaneous and regulatory state filing expenses.
  • Coordinates projects as assigned.
  • Participates and collaborates with team in interdepartmental meetings.
  • May perform research in response to State Department of Insurance inquiries.
  • May suggest modifications or additions to filing materials and may draft basic contract language.
  • Responsible for the administration and execution but not limited to the processing of the Adjuster Licenses.


May perform additional duties as assigned.
Skills, Knowledge & Abilities

  • General knowledge of the insurance industry, the business unit and products.
  • Strong working knowledge of filings forms, regulations and postings.
  • Ability to work independently as well as in a team environment.
  • Strong written and verbal communication skills.
  • Strong organizational skills including ability to prioritize and coordinate multiple projects.
  • Solid computer skills including Microsoft Office Suite and other business related software systems.


Education & Experience

  • Associates degree or equivalent.
  • Typically a minimum two years relevant experience.


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Location

Located in the heart of the loop, CNA’s headquarters are at 151 N Franklin. With close proximity to both L and Metra stations.

An Insider's view of CNA

How would you describe the company’s work-life balance?

Work-life balance has always been a priority for me. It always will be. CNA’s hybrid working model allows me to not only maximize collaboration with my peers but also take advantage of increased flexibility by combining remote and in-office work. I’m empowered to take control of my schedule based on what works best for me and my team.

Alison Massey

Agile Scrum Master Consultant

How does the company support your career growth?

Throughout my five-year career, I’ve seen CNA value creating thinking and continuous learning. My managers actively encourage me to pursue rewarding professional development opportunities. Those opportunities have had a direct impact on my career growth. At CNA, the opportunities are endless and your career aspirations matter.

Alaina Cole

Underwritting Specialist

What unique initiatives do you have that encourage innovation?

We have an Innovation program and team that designs processes to encourage creative thinking and capture ideas across CNA. In addition to collaborating with and learning from world-class technology partners, we also host events such as our Innovation Summit and Hackathon, which bring winning competition ideas to life in real products and services.

Keith Zhang

Architecture Consulting Director

What's the biggest problem your team is solving?

A primary focus of my team is reducing the time-to-market associated with machine learning models. By leveraging cutting-edge cloud services and streamlining processes, we’re enhancing the model development lifecycle. That enhancement allows us to use efficient, effective predictive analytics when making business decisions.

Ryan Gulden

Senior AI/ML Engineer

What are CNA Perks + Benefits

CNA Benefits Overview

One of the many advantages of working at CNA is the benefits program we offer you and your eligible dependents,
beginning on the first day of your employment. The program features a variety of plans that provide health care
benefits, well-being, disability and survivor protection, and 401(k) savings, among others. Below are highlights
of the offerings.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Online course subscriptions available

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