Client Communications Manager

| Northwest Suburbs
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This role designs a comprehensive communications strategy for large, fast-paced initiatives within the Company and is responsible for planning, development and the execution of major program communications, including drafting and deploying multi-channel communications to a wide set of different stakeholders. Develops communications requirements, templates and process for system changes. Ensures compliance within the organization, creates feedback loops, and evaluates the effectiveness of communication plans. This role reports into a centralized strategic system release team.

What you'll do:

The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Designs a comprehensive communications strategy for large, fast-paced initiatives within the company. Develops the internal and external Program communications strategy and execution plan. Ensures compliance of communication launch strategy to ensure internal and external stakeholders are aware of system changes.
  • Creates and maintains calendar of communication events.  Ensures internal initiatives follow internal and external communication processes and procedures.  
  • Creates feedback loops and evaluates the effectiveness of messaging with different audiences. 
  • Directs the creation of, or creates, strategic program communication plans, projects, and messaging for major initiatives to influence the early adoption of strategy throughout the business, engage team members and enhance company reputation and positive image amongst the clients we serve.
  • Serves as a leading communication strategist for the program(s) supported. Directs the completion of, or creates program communications, speeches, and presentations for a wide variety of initiatives.
  • Leads the development of communications strategies and messages for major, enterprise-wide initiatives and programs. 
  • Responsible for close coordination and partnership with the Change Management team (OPP) to help incorporate and bring to life “change” best practices into communication initiatives.
  • Collaborates closely with Development, Marketing and other internal partners to ensure alignment and integration between the company’s communication efforts.
  • Develops and maintains a series of metrics on the function’s performance against best practice standards; monitors and evaluates the effectiveness of efforts.

What you bring:

  • Bachelor’s degree and at least 4 years of experience in internal, executive or corporate communications OR a High School Diploma/GED and at least 7 years of experience in internal, executive or corporate communications.
  • Experience crafting and editing and strategic communications programs.
  • Experience building communications plans to support business units and business goals.
  • Experience coaching business leaders in the appropriate delivery techniques and methodologies related to delivering client messaging through a variety of media.
  • Experience synthesizing complex and/or abstract ideas into meaningful and strategically focused communications and messages.
  • Experience assessing and measuring the impact and effectiveness of communications strategies and tools.
  • Willing to travel up 10% of the time for business purposes (in-state and out of state).

Preferred:

  • Master’s degree or MBA.
  • Experience in BOTH External and Internal communications functions
  • Experience working in an organization that has experienced significant change
  • Experience managing agencies.
  • Experience in the HCM industry.
  • Experience in technical and change management communications
  • Salesforce Pardot Experience #SH
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Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • AccessDatabases
    • Microsoft SQL ServerDatabases
    • OracleDatabases

Location

We just moved into a larger, more modern space across from the bustling Woodfield Mall area in Schaumburg, accessible to plenty of bars & restaurants.

What are Paylocity Perks + Benefits

Paylocity Benefits Overview

Our commitment to hiring the best and brightest employees with a “talent anywhere” strategy means that no matter where you’re located around the country, you can be a part of our growing tech department

• Enjoy an attitude of trust to work remotely, manage your own schedule and be productive
• Work in small, cross-functional product-oriented teams
• Showcase development progress in two-week sprints with strong executive involvement
• Embrace the freedom to innovate, voice opinions and share new ideas

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We have a talent anywhere culture, where employees can work anywhere in the US and/or work from one of three US offices located in Illinois, Florida, and Idaho
Family Medical Leave
Adoption Assistance
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, Cross-department program, Leadership mentoring.
Online course subscriptions available
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