Come for the mission. Stay for the experience.

Let’s keep things simple: we are an unbelievably talented, hard-working, and compassionate team driving towards a mission that impacts every single one of us - even you!

Healthcare benefits are complex, underutilized and a mystery for most users. We’re removing that complexity. Our industry-changing technology solution puts a simplified benefits experience in the hands of users, saving them time and money.

Following an explosive 2019 (raising $30M in Series C funding, awards for Chicago’s Best Tech Startup and Chicago’s Best Place to Work, adding 50+ key team members and more), we’re continuing down the path of high growth and high impact.

Your impact.

• Provide account and project support throughout the implementation process
• Manage several detailed projects, launching HealthJoy within client organizations (employers, health providers, or resellers), ensuring programs go live on time and with a high level of quality
• Delivering a customized HealthJoy onboarding experience to our new clients; acting as a technical expert in partnership with Customer Success team
• Oversee multiple concurrent SaaS implementations to ensure high standards of quality are met
• Communicate technical needs with external partners
• Track and communicate progress with key internal and external stakeholders
• Gather and validate required inputs from our clients (data collection and file conversion); holding clients accountable for the necessary deliverables
• Comprehend and assimilate all channel-partner program specifics related to client operations, protocol, reporting, and implementations
• Act as an implementation liaison across other departments including Product, Sales, Member Services, Engineering and more

Your experience.

• 2-5+ years professional experience
• Demonstrated success managing and implementing complex projects, with keen attention to detail and deadlines
• Excellent interpersonal and communication skills
• A proactive, self-starter mentality, with the ability to think two steps ahead on every project
• Excellent teamwork and collaborative skills
• The ability to participate and contribute during internal discussions
• Demonstrated diplomacy: experience skillfully managing the needs and agendas of diverse professionals who are anxious to get your time and attention
• Experience with Excel

Our rewards.

Work should be meaningful and rewarding.

HealthJoy offers a robust package of employee perks and benefits including healthcare benefits, flexible PTO plan, 401k, pre-tax commuter benefits, parental leave, and HSA contribution match. We also enjoy each other's company over wellness activities, catered Friday lunches, happy hours, volunteer events in our local community, lunch and learns, and ‘friendship time’ pairings.
The best benefit of all? We use our own product. As an employee, you can rely on HealthJoy to feel confident about your own healthcare decisions and get the most out of your unique benefits plan.

HealthJoy is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other basis forbidden under federal, state, or local law.