Come for the mission. Stay for the experience.

Let’s keep things simple: we are an unbelievably talented, hard-working, and compassionate team driving towards a mission that impacts every single one of us - even you!

Healthcare benefits are complex, underutilized and a mystery for most users. We’re removing that complexity. Our industry-changing technology solution puts a simplified benefits experience in the hands of users, saving them time and money.

Following an explosive 2019 (raising $30M in Series C funding, awards for Chicago’s Best Tech Startup and Chicago’s Best Place to Work, adding 50+ key team members and more), we’re continuing down the path of high growth and high impact.

Your impact.

• Delivering a customized HealthJoy onboarding experience to our new clients; acting as a technical expert in partnership with Customer Success team
• Oversee multiple concurrent SaaS implementations to ensure high standards of quality are met; specifically focused on Enterprise accounts
• Serve as the subject matter expert on benefits configuration, eligibility data, and integrations required to implement HealthJoy technology
• Act as an implementation liaison across other departments including Product, Sales, Member Services, Engineering and more
• Gather and validate required inputs from our clients (data collection and file conversion); holding clients accountable for the necessary deliverables
• Analyze and digest business and technical data requirements
• Facilitate user acceptance testing with our clients and address their feedback
• Maintain data connections related to eligibility and claims by collaborating with customers and external vendors such as benefits admin platforms, TPAs and insurance carriers
• Partner closely with Implementation Analysts, moving team towards shared deadlines and providing peer coaching

Your experience.

• 2-5+ years professional experience in Benefits
• Knowledge of Health and Welfare benefits and/or implementation; especially experience with benefit EDI processes
• Impeccable attention to detail with a high degree of accuracy, follow through and independence
• Demonstrated success managing and implementing complex projects, with keen attention to detail and deadlines
• Ability independently resolve problems and think critically
• Effective communicator and gracious with clients and technical partners
• A proactive, self-starter mentality, with the ability to think two steps ahead on every project
• Strong proficiency in Excel required
• SQL experience preferred but not required

Our rewards.

Work should be meaningful and rewarding.

HealthJoy offers a robust package of employee perks and benefits including healthcare benefits, flexible PTO plan, 401k, pre-tax commuter benefits, parental leave, and HSA contribution match. We also enjoy each other's company over wellness activities, catered Friday lunches, happy hours, volunteer events in our local community, lunch and learns, and ‘friendship time’ pairings.
The best benefit of all? We use our own product. As an employee, you can rely on HealthJoy to feel confident about your own healthcare decisions and get the most out of your unique benefits plan.

HealthJoy is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other basis forbidden under federal, state, or local law.