Company Description

GoHealth has an ambitious mission: to improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.

Connected Benefits, a division of GoHealth, offers a seamless marketplace solution for individual and group health insurance. The marketplace enables brokers to help employers establish employee benefit levels, access available tax subsidies, determine their employer contributions, offer voluntary products such as disability, and implement their chosen benefits quickly and accurately.

Job Description

Connected Benefits is a national insurance agency built entirely on the cloud. Our team digitally markets, sells, and services employers and their workforce by providing a full array of insurance products and benefit support services to full-time employees, part-time employees and independent contractors, coast-to-coast.

We boast a friendly, supportive, family-like work environment among a team that has over 20 years of industry experience. If you’re a go-getter, a problem solver, an avid question asker, and somebody who wants to get their hands dirty with some cool technology, then we want you on our team! Check out our latest opportunity for learning and growth in this fast-paced, ever-changing industry!

Responsibilities (including, but not limited to):

• Manage assigned block of new group and renewal business on a monthly basis to ensure timely and accurate completion of client implementations.
• Oversee entire end-to-end post sale implementation process for assigned block of business.
• Become fully knowledgeable of all carrier implementation requirements to ensure quality submissions.
• Uncover key carrier contacts and develop solid carrier relationships. Stay abreast of carrier process updates. Attend carrier implementation trainings.
• Build and configure client online benefit portals and conduct end user testing
• Act as a subject matter expert in client online benefit portals.
• Effectively develop, update and deliver system training and demonstrations to end users when initially on boarded as clients. This includes employee enrollment assistance and employer technical assistance.

Qualifications

• 1+ years of experience in Health Insurance industry focusing on Employee Benefits, such as medical, dental, vision, life and disability coverage
• Active Health Insurance Producer license in IL and/or experience working with small group health insurance clientele considered a strong plus
• Technically savvy with proficient experience with benefit administration software 
• Experience with SalesForce or other related CRM tools.
• Strong knowledge of SaaS software solutions.
• Ability to communicate clearly and concisely both internally (teammates) and with external contacts (carriers, vendors, clients, etc.);
• Ability to thrive and maintain focus in a fast-paced, technology-based environment;
• Flexibility and adaptability (processes may change; you must be able to change with them!);
• Oral and written presentation skills are a must;
• Strong organizational skills and acute attention to detail;
• Humor and humility because after all, this is a TEAM environment and we lean on each other to learn and grow

Additional Information

• Open vacation policy
• 401k match program
• Medical, life, dental, and vision benefits
• Flexible spending accounts
• Subsidized gym memberships
• Commuter and transit benefits
• Professional growth opportunities
• Casual dress code
• Generous employee referral bonuses
• Happy hours, ping-pong tournaments, and more company-sponsored events
• GoHealth is an Equal Opportunity Employer