Echo Global Logistics
Chicago, IL

Client Implementation Supervisor at Echo Global Logistics

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At Echo we are committed to help our Associates grow their career. Apply today and grow with Echo!
Echo Global Logistics is a top provider of technology-enabled solutions and supply chain management. Our solutions simplify transportation management for our clients by handling the crucial tasks. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses to the carriers who transport their goods quickly, securely, and cost-effectively.Position Overview
The Client Implementation Supervisor will ensure Echo's Financial Operations excellence by identifying process improvement opportunities and implementing solutions that reduce overall financial life cycle for the business.
Principal Duties and Responsibilities
  • Oversee daily operations, ensuring accurate resolution and task completion for Client Implementation Coordinators
  • Partner with internal business units to identify client billing process improvement opportunities
  • Ensure compliance to solutions and perform quality assurance audits on newly implemented accounts
  • Identify client billing automation opportunities; implement automation processes
  • Create client billing training content and client billing resources for internal business units

Skills and Requirements
  • Strong communication skills
  • Organized with strong attention to detail
  • Displays an expertise in Optimizer functionality
  • Understands Sales and Sales Operations perspective
  • Collaborative and problem-solving focused
  • Basic Excel skills

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.
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Where we are

Located in River North overlooking the River! Easily accessible and close to various train and bus stops, including a shuttle from Union Station.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • T-SQLLanguages
    • jQueryLibraries
    • BootstrapLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
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    • MVCFrameworks
    • CQRSFrameworks
    • Microsoft SQL ServerDatabases
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What are Echo Global Logistics Perks + Benefits

Echo Global Logistics Benefits Overview

401k with company matching
Medical insurance through Blue Cross/Blue Shield
Health Savings Account (HSA)
Flexible Spending Account
Parental leave
Paid time off
Commuter benefits
Divvy discount code
Employee training programs
Volunteer time off
Casual dress code
Pet insurance
Gym membership discounts
Mobile carrier discounts
Employee assistance program

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
River North Gym is in the building
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Vacation & Time Off Benefits
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Parking
Recreational Clubs
Echo has it's own Softball league in the spring/summer!
Fitness Subsidies
Gympass!
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning

Additional Perks + Benefits

Fast-paced. People-focused. Career-growth-centric. At Echo we work hard and carry the load together, but we also know how to have fun. Walking onto the sales floor of our 225,000-square-foot Chicago headquarters, you can feel the energy created by more than 800 sales representatives hustling to move over 16,000 shipments every day. When the last load is booked, you might find co-workers gearing up for summer softball, talking shop at our weekly “Beer Friday,” or competing in a game of foosball, ping-pong, or pop-a-shot.

An Insider's view of Echo Global Logistics

How would you describe the company’s work-life balance?

Managers at Echo get to know you by having one on one meetings, so they understand your personal life. Echo is flexible with when you arrive and leave from work, so that it fits with your schedule. Echo understands that life happens, so leaving early isn’t a problem as long as you make it up later. I feel that Echo respects my personal time.

Erin

Sr. Software Engineer

What projects are you most excited about?

I am most excited around a project designed to transform and re-build our API architecture. This project is not only very beneficial to our clients but also allows members of my team to work on and be exposed to a high visibility design that will have a positive impact on the client experience when integrating with Echo.

Rob

Integration Operations TL

How does the company support your career growth?

Echo has a start-up feel but has an infrastructure that supports training, learning, and development, which in-turn allows for growth potential. At Echo you will be challenged in honing your skills in a constantly evolving industry and company. This can allow for each person to set themselves up for overall career growth.

Trisha

Product Director

Jobs at Echo Global Logistics
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