Client Insights Analyst at SPINS LLC

| Chicago
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Who we are

For 20 years, our mission has been to increase the presence and accessibility of natural and organic products to encourage healthier and more vibrant living. By leveraging SPINS’ industry-leading proprietary data and analytics, our technology enables deeper, more engaged relationships between Retailers, Brands and Consumers through our platform, web, and mobile products. At the core of our work lies a passion to create a culture of sustainable health & wellness.

What you will do

The Client Insights Analyst will work with clients to help them identify and capitalize on their largest growth opportunities. The Analyst will be key in the delivery of strategic analyses, insights, and recommendations based on applying SPINS proprietary assets in combination with each Client’s own information and team members. This includes leveraging the numerous quantitative assets SPINS has developed, as well as the qualitative insights held within the wider SPINS organization. This individual will be working with our client companies to understand their opportunities and develop growth solutions and strategies to capture them. The Analyst must be able to work on multiple projects concurrently, and efficiently leverage resources within SPINS and Client organizations. Experience using syndicated data services and exceptional Excel & PowerPoint skills are key to success.

  • Account Management: discover and understand client needs, identify and prioritize projects and requests, and establish insights agenda with the client
  • Data & Insights Delivery: deliver against insights agenda through relevant projects
  • Client Training: coordinate, facilitate and/or conduct onsite client training on SPINS data and applications, ensuring they are able to effectively use, interpret, and apply them to their business
  • Relationship Building: cultivate existing and new relationships across the client’s organization
  • Business Development: leverage understanding of client goals, priorities, and needs to introduce relevant SPINS solutions and business development teams

The position reports to the SPINS Director of Client Best Practices who is based in Chicago. This role will be based in Chicago, IL. Responsibilities may include onsite support for clients in the surrounding region.

What you bring

  • Proven self-starter with a goal-oriented approach
  • Analytical in approach; ability to spot trends, anomalies and opportunities in data sets
  • Strong business acumen with the ability to engage and interact with senior-level leadership within the client’s organization
  • Advanced capabilities with Excel and PowerPoint
  • Natural industry experience is preferred, but not required
  • Experience in the following are strong preferred:
    • IRI point-of-sale (POS)
    • IRI consumer panel data
  • BS/BA degree in Business, Marketing or Information Technology (or related degree)
  • 1-3 years of experience with a CPG company, consulting, market research, or syndicated data firm
The SPINS Way
  • Direct – We communicate with clarity, honesty and respect in all situations and embrace opportunities to provide solution-oriented feedback.
  • Determined – We are committed to overcoming all obstacles to achieve results. We adapt to change, seek opportunities to learn and rapidly translate that learning into action.
  • Passionate – We go above and beyond to help our partners achieve their goals. We challenge assumptions and are comfortable forging new paths.
  • Collaborative – We leave our egos at the door, believing that working together we will produce an outcome that’s greater than each individual contribution.
Why SPINS?

 If we haven’t convinced you to join us yet, this just might! Sure we have a great benefit program but SPINS also offers its team members:

  • Company subsidized commuter transit program
  • Gym, bike storage and showers onsite
  • Fresh and healthy snacks daily
  • Vibrancy 360 Wellness Program: Free yoga and fitness classes, onsite massage, volunteer opportunities, client product demos, outings, and more.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

We are just steps from the Merchandise Mart, located in the bustling River North neighborhood of Chicago.

An Insider's view of SPINS LLC

What’s the vibe like in the office?

The beauty of our mission lies in the fact that we're impacting all consumers to live healthier and more vibrant lives, and this transcends to our own team members within the office. With our mission in mind, we cultivate an office environment and culture where we support team members to live their best lives.

Rosemary

Chief People Officer

How do you collaborate with other teams in the company?

If you work on the QA engineering team, you will learn about all of our different products and work with the various development and product intelligence teams that make up SPINS. You will gain an understanding of how our company works from end to end.

AJ Rudolph

Manager, Data and Software Quality

How has your career grown since starting at the company?

Over the years, I've worked for both corporate and not for profit organizations and SPINS feels the most nurturing and organic. Individuals and teams are empowered to define a path to success. If you are curious and passionate, you can forge multi-disciplinary partnerships & make a difference beyond the boundaries of your specific department/role.

Andrea

Senior Product Owner

What makes someone successful on your team?

We bring creativity to obstacles, living principles that drive innovation. We work smart; always striving and learning. We want you to chime in. We want you to be you. We're diverse, confident, collaborative, and unafraid. We don't punish progress which sometimes takes two steps back. We refactor. We're quality, at velocity.

Troy

Chief Technology Officer

What are SPINS LLC Perks + Benefits

Culture
Volunteer in local community
Eat lunch together
Intracompany committees
Group brainstorming sessions
Pair programming
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

Paid Maternity & Paternity Leave: SPINS provides six weeks of paid maternity leave (or more broadly speaking, primary caregiver leave), and six weeks of paid paternity leave (or secondary caregiver leave).

Flexible Schedule: Our teams offer flexible options to serve business goals and accommodate personal needs.

Full access to SPINS’ comprehensive wellness program "Vibrancy 360" which includes: chef led cooking demonstrations, yoga, natural/organic fare in kitchens, office gym with personal training sessions, running club, volunteer opportunities, massages, meditation, in-office happy hours

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