Chicago, IL

Client Manager - Consumer Intelligence - Customer Value Team at NielsenIQ

| Chicago | Remote
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Job Description


Client Managers play a significant role in driving the Value of our OmniShopper Solutions to our existing CPG clients. They are skilled at building and managing Client Relationships and developing CPG Industry Thought Leadership using OmniShopper insights. At Nielsen, Client Managers are known as trusted consultants to their clients and Omnishopper experts to their colleagues.


  • Interface directly with clients across multiple functional areas, supporting their business questions and challenges.
  • Accountable for Omnishopper Solution revenue objectives and management of overall Client Health, driving client adoption and usage of our solutions and tools.
  • Working with our sales and client success teams, build stories that help to drive business results and expand our current client engagements
  • Generate Thought Leadership content and Client Ad-Hoc Analysis using Nielsen Omnishopper data solutions and tools
  • Recognize potential revenue opportunities, upselling and cross-selling with other teams
  • Develop and refine delivery processes to continually drive efficiency


You are a storyteller and use insights to paint a picture of a current brand or marketplace situation. You are a creative problem solver and enjoy working on a team and supporting other internal teams and colleagues. Consumer Insights is your passion and having worked in the Consumer Goods industry for some time, you regularly use consumer panel information to deepen your understanding of Consumer and Shopper Behavior. You are a critical thinker with excellent communication skills and the ability to make the complex easy to understand.

Now you’re ready for what’s next.


  • Bachelor's or Masters Degree
  • 4-8 years’ experience ideally in Consumer Packaged Goods, Retail, Consulting, IT, Analytics
  • Proven Consulting Skills - designing analytic plans and deriving insights from data to answer key client questions
  • Highly Proficient in Microsoft Office software as well as Google’s G Suite
  • Experience working with Nielsen Panel data or competitive panel data assets and tools
  • Strong Presentation and Communication Skills with experience presenting to multiple levels at a client organization

Additional Information

All your information will be kept confidential according to EEO guidelines.

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

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Where we are

Our office is located in the heart of the Loop, easily accessible to multiple Metra & 'L' stops (brown, orange, pink, purple, red, & blue lines!)

Technology we use

  • Engineering
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What are NielsenIQ Perks + Benefits

NielsenIQ Benefits Overview

As a global employer, we’re able to influence the health and wellness of our 30,000 associates and their families—that’s a big responsibility that we take very seriously. Our innovative “The Whole You” program is built around four pillars of well-being: physical, emotional, financial, and social & environmental.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Happy Hours
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
Paid industry certifications
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