NielsenIQ
Chicago, IL
Remote

Client Manager - Solutions Consulting - Retail at NielsenIQ

| Remote
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Job Description

ABOUT THIS JOB

The Solutions Consulting team focuses on providing deep expertise to ensure our products and technology resonate with our clients, are fit for value, and come to life. We play a critical role in support of client sales, the launch of our new solutions and platforms at each client, and liaise with our Product & Technology organization to provide a voice of manufacturers and retailers on what is needed to win. We also ensure clients have a seamless transition to new consumer capabilities by supporting deployment and change management. 

RESPONSIBILITIES

  • Act as the product and platform expert for internal stakeholders and clients (detailed engagement, demos)

  • Provide sales support with client engagements to engineer and scope best solutions to help close sales 

  • Assess current state of client’s tools and data applications, recommend solutions and identify any gaps 

  • Drive client onboarding and deployments from new sales into everyday client value by providing focus and support (Connect shopper apps, trip projection methodology, Omni)

  • Coordinating function to bridge operation execution and commercial needs, including prioritization and timing for Connect deployments 

  • Prioritize and aid roadmap development with Product Leadership to drive focus on retail needs to make our tools useful

  • Create product and training content for internal and client stakeholders


QUALIFICATIONS

  • Bachelor's Degree Required

  • 4-8 years of experience with demonstrated expertise in syndicated data analysis in the FMCG, CPG and/or Retail industries and application to client-related business issues

  • Experience with consumer panel data preferred

  • Strong project management and organizational skills

  • Able to work collaboratively with internal and external teams, across business units

  • Ability to successfully manage multiple priorities in complex situations

  • Ability to articulate your point of view or recommendations in a clear and concise way

  • Strong sense of urgency and accountability to drive client outcomes

Additional Information

All your information will be kept confidential according to EEO guidelines.

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

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Where we are

Our office is located in the heart of the Loop, easily accessible to multiple Metra & 'L' stops (brown, orange, pink, purple, red, & blue lines!)

Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • JenkinsLanguages
    • GitLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • AirflowFrameworks
    • SonarQubeFrameworks
    • DockerFrameworks
    • KubernetesFrameworks
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What are NielsenIQ Perks + Benefits

NielsenIQ Benefits Overview

As a global employer, we’re able to influence the health and wellness of our 30,000 associates and their families—that’s a big responsibility that we take very seriously. Our innovative “The Whole You” program is built around four pillars of well-being: physical, emotional, financial, and social & environmental.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Happy Hours
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
Paid industry certifications
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