Client Manager - Solutions Consulting - Retail at NielsenIQ
ABOUT THIS JOB
The Solutions Consulting team focuses on providing deep expertise to ensure our products and technology resonate with our clients, are fit for value, and come to life. We play a critical role in support of client sales, the launch of our new solutions and platforms at each client, and liaise with our Product & Technology organization to provide a voice of manufacturers and retailers on what is needed to win. We also ensure clients have a seamless transition to new consumer capabilities by supporting deployment and change management.
Act as the product and platform expert for internal stakeholders and clients (detailed engagement, demos)
Provide sales support with client engagements to engineer and scope best solutions to help close sales
Assess current state of client’s tools and data applications, recommend solutions and identify any gaps
Drive client onboarding and deployments from new sales into everyday client value by providing focus and support (Connect shopper apps, trip projection methodology, Omni)
Coordinating function to bridge operation execution and commercial needs, including prioritization and timing for Connect deployments
Prioritize and aid roadmap development with Product Leadership to drive focus on retail needs to make our tools useful
Create product and training content for internal and client stakeholders
Bachelor's Degree Required
4-8 years of experience with demonstrated expertise in syndicated data analysis in the FMCG, CPG and/or Retail industries and application to client-related business issues
Experience with consumer panel data preferred
Strong project management and organizational skills
Able to work collaboratively with internal and external teams, across business units
Ability to successfully manage multiple priorities in complex situations
Ability to articulate your point of view or recommendations in a clear and concise way
Strong sense of urgency and accountability to drive client outcomes
All your information will be kept confidential according to EEO guidelines.
NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.
NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.