Client Onboarding Coordinator

| Chicago

The Phase 1 Client Onboarding Coordinator oversees all aspects of the beginning of launching a New Business website. This includes but is not limited to:

  • Arranging and conducting a Client Onboarding / Strategy Meeting (via GoToMeeting or in-house).
  • Creating schedules for clients with a clear timeline of when things will be due from or to the client.
  • Assisting with the completion of all necessary Set up Documents.
  • Acting as the liaison between the client and all other internal teams that are working on the execution of the website and any additional products or services.
  • Tracking of all work and its completion through various company systems (Email, CRM and Google Drive).
  • Ability to clearly and confidently discuss company or third party products/tools to be set up or brought over on the client’s website.
  • Completion of multiple quality checks throughout the process. Facilitating the actual “Go Live” of the website and transfer of client post launch to the Account Executive Team.
  • Highly organized self-starter who adapts quickly to processes and has excellent attention to detail.
  • Ability to work under pressure and handle multitasking multiple projects in different phases at once.
  • Has a strong interest in learning about the Automotive Industry, websites and their associated tools, services and best practices.
  • Must be proficient in Word, Excel and PowerPoint.
  • Advanced email, phone and customer service skills.
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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PHPLanguages
    • SqlLanguages
    • HTML5Languages
    • CSS3Languages
    • jQueryLibraries
    • jQuery UILibraries
    • AngularJSFrameworks
    • CodeIgniterFrameworks
    • LaravelFrameworks
    • ZendFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics

Location

Beautiful Lisle office with views of the Morton Arboretum conveniently located in the western suburbs of Chicago with easy access to major highways.

What are Dealer eProcess Perks + Benefits

Culture
Friends Outside of Work
Eat lunch together
Daily Stand Up
Open Door Policy
Team-Owned Deliverables
Team-Based Strategic Planning
Group Brainstorming Sessions
Open Office Floor Plan
Diversity
Highly Diverse Management Team
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Acme Co. provides employees with a 401(k) matching plan managed by [provider]. We match 5% of contributions up to 4% of an employee's annual gross pay.
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Employees receive 40 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Company Outings
Acme Co. hosts company outings Annually.
Game Room
Our game room includes Ping Pong, Pool Table.
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses.
Cross-Functional Training Encouraged
Promote From Within
Time Allotted For Learning
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