Clinical Supervisor

| Chicago

Passionate about making a difference in the world of cancer genomics?

With the advent of genomic sequencing, we can finally decode and process our genetic makeup. We now have more data than ever before but providers don't have the infrastructure or expertise to make sense of this data. We're on a mission to connect an entire ecosystem to redefine how genomic data is used in clinical settings. We are looking for a Clinical Supervisor who will be responsible for the team coordinating between our lab, clients and patients.

  • Operational oversight of all patient and order related activities and documents
  • Operational oversight of tissue procurement and the collection of order items from various clinics and labs
  • Hiring, training, annual reviews, recognition, coaching, and corrective action for the intake and document management teams
  • Audit and oversight of databases and processes to ensure timeliness and accuracy
  • Identify, document and correct occurrences that deviate from defined procedures
  • Analyze processes and continually make improvements to ensure accuracy and efficiency
  • Work cross-functionally with Lab Operations and Product teams on building processes and tools to optimize the ordering process

Required Knowledge and Skills

  • Bachelor’s degree and 3-5 years experience working in the Clinical field, supervisory experience required
  • Exceptional customer service skills and strong interpersonal skills
  • Ability to communicate effectively with patients, physicians, pathologists, and nurses by telephone and email
  • Demonstrated ability to learn new skills quickly, adapt to new processes, and communicate well across teams and functions
  • Highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy
  • Demonstrated problem resolution and decision-making skills for operational and technical problems
Read Full Job Description

Location

600 WEST CHICAGO AVENUE, Chicago, IL 60654

An Insider's view of Tempus

What makes someone successful on your team?

We value creativity in ideation, autonomy in execution, and a healthy tendency to always question the status quo.

Ash

Lead Data Scientist

What are Tempus Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Diversity Program
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