Description

Reporting to the Dealer Digital Integration Mgr, the Commercial Manager for Dealer Digital Integration works alongside the Program Manager and is responsible for establishing a framework and a path to support awareness, commitments, implementation and value propositions. This would also include working with CAT Legal and Vendor Management to facilitate timely effective and compliant integration activities. Principally the management and engagement of vendors in support of Helios Digital Platform integration and other key CAT Digital initiatives. Additionally, the incumbent will be responsible for packaging the Dealer value propositions and communications that facilitate commitments and value realization progress for sponsors & stakeholders.

JOB PURPOSE:  

• Work with Corporate System Owners, BEMs & Digital Product Mgrs to build out target value 

  propositions for Platforms, Data and Integration Initiatives.

• Responsible for building the tools and commercial framework that facilitates Dealer commitment 

  and onboarding to Caterpillar’s Digital Platform. Track and report Dealer value realization 

  progress, issues and resolution plans.

• In conjunction with Initiative Sponsors and Comms Support from PM&DS, develop Dealer 

  focused communications that facilitate introduction of key Dealer Digital Integration initiatives and 

  implementation progress updates.

• Coordinate with ERP Council Program Managers and Dealer community to secure Dealer 

  commitments and sequence them as targeted.

• Execute and manage legal compliance needs through Supplier Setup, MCAs, MNDAs, SOW and 

  3rd Party Security Assessment Processes

• In conjunction with Vendor Management establish 3rd Party agreements, dealer agreements 

  financial and cost analysis to support the Cat Helios (Digital Platform) pilot and general wave 

  deployment process.

• In conjunction with the Program Mgr define, develop tools, processes and templates for Play 

 Book execution of General Wave Dealer integration activities. 

• Build forecast models on resources, vendor partnerships etc in support of financial projections

• Proactively engage initiative Sponsors to ensure the development of a Caterpillar / Dealer funding

  model to support key Dealer Digital Integration initiative

• Proactively engage the assigned CAT Digital Legal Counsel & others as appropriate to fully and 

  effectively enable integration initiatives with Dealers and supporting Vendors.

• Lead and facilitate the vendor onboarding process.

• Provide input and guidance to support the development of the General Wave deployment 

  Playbook

Background / Experience:  

Experience and ability to work with external to CAT (Dealers & Vendors) as well as other Caterpillar business units. Combined with excellent communication & engagement skills to facilitate alignment & commitment to executing prioritised initiatives. A strong commercial background with experience in the Digital / IT and Technology areas. Experience and ability to communicate with information technology organizations.

Qualifications

Basic Qualifications: 

• A 4-year degree from an accredited college or university 

• Progressively demanding execution & leadership roles in Digital and IT functions or related 

  Commercial function.

• Requires general understanding of Dealer business processes and deep understanding of the 

  role IT / Digital plays in supporting growth and business development.

• Ability to provide strategic direction to effectively manage teams, staff, budgets, business plans, 

  one-year project plans and 2-5 year strategic plans

• Requires ability to work with diversified departments within larger service centers and larger 

  business units along with excellent oral and written communications skills.

• Professional Degree level qualifications in relevant IT & Digital and / or commercially related 

  areas.

Top Candidates Will Also Have:

• 10+ years of progressively demanding leadership roles in Digital & IT Commercially orientated 

  roles.

• Deep understanding of the Dealer IT & Digital environment and the Dealer / Caterpillar integration

  matrix

• Robust understanding of Dealer business processes and deep understanding of the role IT / 

  Digital plays in supporting growth and business development.

• Ability to work with diversified departments within larger service centers and larger business units 

  along with excellent oral and written communications skills.

• Masters Degree level qualifications in relevant Commercial, IT & Digital areas

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers.