Community Engagement Lead, VTS Rise at VTS (Chicago, IL)
What Makes This Job Awesome?
- Work closely with VTS Rise leadership and across multiple departments
- Lead and grow a high caliber Engagement team tasked with property engagement success, go-live effectiveness, events and experiences execution and perks and partnerships offerings
- Support direct reports in the creation of property execution plans and the trading of leading practices
- Design and execute the VTS Rise engagement playbook and dashboards to effectively scale the program
- Track and measure program effectiveness while continually making modifications to capture improvement opportunities
- Take personal responsibility for the success of our highest profile, strategic accounts
- Build strong relationships with property level staff
What Makes You A Great Fit?
- Proven success leading and growing a team
- 4-6+ years in a client success, marketing, property management, community engagement, or event planning role
- High hustle quotient: willing to get your hands dirty as necessary to move fast and get things done
- Strong desire to interact with clients achieve targeted results
- A service-oriented ethos fueled by a positive attitude and social disposition
- Comfortable in a fast-paced, entrepreneurial, and rapid-growth environment.
- Strong organizational skills and superb capabilities with managing multiple high priority efforts simultaneously and successfully
- Meticulous attention to detail and a resourceful problem-solving attitude
- Tech savvy
What VTS Values & How We Show It:
- Strive for Excellence - We know your potential is unlimited. Take advantage of our executive coaches and our training and career development programs available to all employees!
- Be Customer Obsessed - We’re employee obsessed too! VTS offers competitive compensation, comprehensive health benefits (including dental and vision), pre-tax commuter benefits, and a 401(k) plan. Not to mention the fun stuff - monthly happy hours, wellness events, clubs, and team lunches!
- Be Curious - Benefit from a culture that promotes new learning. VTS offers an education stipend to all employees!
- Move as One - We work in an open floor plan to promote cross-functional collaboration.
- Take Ownership - Be an owner of the company you’re building with our equity packages.
- Appreciate the Difference - VTS embraces and celebrates diversity. We understand the importance of a strong work-life balance. We offer a flexible PTO policy, generous family leave program, and more!