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Community Manager

| Chicago
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Omnium is Chicago’s first and only blockchain innovation ecosystem. As its Community Manager, you will serve as the ultimate cultivator of the budding, vibrant, and local blockchain community inside our coworking space and online. By managing all aspects of Omnium coworking space operations, membership, and community engagement, you will be responsible for driving successful outcome for Omnium and the technologists of tomorrow it exists to raise up.

Key Objectives

  1. Fully manage all day-to-day operations of the Omnium coworking space

  2. Manage the logistics and operations of the member application and onboarding processes

  3. Drive community engagement inside the Omnium coworking space and through grassroots partnerships with the blockchain community

  4. Manage and support relationships with Community Partners and Corporate Sponsors, as well as all contributors to the Omnium community

  5. Build key relationships inside and outside of Omnium to drive membership and hit revenue goals

Core Responsibilities

Operations

  • Set up the full system for facilities operations, including task management and internal communications systems

  • Manage move-ins and move-outs

  • Work with the building and vendors to make space improvements and manage any customizations for office-holding tenants

  • Know building safety plans and create clear processes around their implementation

  • Collaborate with Omnium team members to ensure the space is appropriately maintained, stocked with necessities, and fully functional

  • Develop and manage the official Omnium internship program and manage Omnium’s interns

Membership

  • Proactively build relationships with Omnium members in the space, determining their greatest areas of need, setting expectations, and developing a friendly rapport

  • Participate in member application screening and guide the application process for prospective members and the Omnium stakeholders responsible for admitting them

  • Own the new member onboarding process from start to finish

  • Manage the membership tracking system and dashboards

  • Manage all internal membership-related communications  

  • Develop tour scripts and conduct tours of prospective and new members of the space

  • Train Omnium members on membership agreements, tech setup, and community rules

  • Manage billing procedures around membership

  • Mediate disputes between members and/or escalate them to the appropriate parties


Community Engagement

  • Serve as the primary point person on all Omnium events, especially event set-up and logistics, communications, and promotion

  • Manage all community communications, including the Omnium newsletter, blog content, community Slack channel, and social media updates

  • Design and implement standards, community guidelines, best practices, and policies around engagement from all members of the Omnium community

  • Develop relationships with the blockchain community, especially through networking, that bring more new members into the coworking space

What We’re Looking For

Blockchain is a rebellious community full of people looking to make an impact by harnessing powerful new technologies to make major waves. We’re more interested in how you add to this wild, innovative community than formal education or experience. With that said, you will shine in this role if you are:
 

  • A Ray of Sunshine – You love bringing smiles to faces and brightening days. When you imagine your perfect role, you are directly responsible for authentically and honestly making others feel joy.
     

  • Scrappy and Motivated – You care about getting things done, period. When you’re on a mission, nothing stands in your way. All you need is a direction, and you pick up and take off.
     

  • Process-Minded – You love a good spreadsheet and get excited organizing Trello boards. There’s nothing more rewarding than finding a way to make something very manual automatic, and any time you spot a knot, you can think of a system that would untangle it 10x faster.
     

  • Tech-Obsessed – Bonus points if the tech that gets you most excited is blockchain. We love our friends in cryptocurrency, too.

Compensation & Perks

  • Compensation & Benefits: We offer competitive compensation and health insurance to reflect market demands. The starting salary for this role is $50,000.

  • Health Insurance: We offer generous Blue Cross Blue Shield HSA plans.

  • Vacation Time: We encourage employees to take the time they need to bring their best selves to work, which means we offer an unlimited vacation policy.

  • Vibrant Community: One of Omnium’s major perks is that as Chicago’s official blockchain ecosystem, it’s coworking space is the hub for the blockchain community. You will be part of one of the most innovative, collaborative, and spirited groups of cutting-edge technologists in the city.

  • Amazing Officing: Our space is your space… literally. At Omnium, take whatever desk, conference room, or kitchen table you want. Our coworking space is not just an incredible benefit to our members, but you as our Community Manager.

  • Unlimited Refreshments: Our kitchen is stocked with snacks and beverages around the clock.

  • Tech: You’ll kick off your time at Omnium with a sweet new tech set-up including a Macbook Air, headphones, and your own monitors.

More About Omnium

Omnium exists to grow the blockchain companies transforming the way business is done. We do this by bridging together the community, offering consulting, education, events, and  co-working space, and by shining light on the most credible projects. Omnium is Chicago’s first blockchain innovation ecosystem.

Be Passionate in All We Do: We believe in willingly going above and beyond to exceed all expectations because we care deeply about what we do.


Challenge Convention: By challenging the status quo, we transcend the boundaries of today to create a transparent future where businesses are accountable for their actions.


Be Honest: Omnium builds trust by ensuring all community members - ourselves included - do what they say they will do. Connections are built within the community by communicating frequently, authentically, and openly.
 

Commit to Excellence: We are committed to helping companies grow in the right way. We lead with knowledge, expertise, and research with an eye towards building quality. Our companies are built to last.

 

Give Light: Without the right light, growth is stunted. The Omnium community works together to shine lights on projects it has grown, attracting businesses, investors, and the public.

 

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