Position Overview

As part of the Compliance Department, the person will assist in achieving various compliance business objectives. They will work independently and as a team with different departments across Echo. This position is a challenging role for a self-starter who would like to not only grow the position but also develop into a leader at Echo. 

Essential Job Functions:

General Responsibilities:

• Work with the Audit Department to generate appropriate audits and reports
• Analyze and interpret data with attention to compliance initiatives
• Work closely with management to prioritize business and information needs
• Identify situations where departments may not be in compliance with established internal control procedures
• Identifying compliance problems that call for formal attention and escalate appropriately
• Document audit tests and findings
• Manage all incoming carrier documentation and update systems accordingly
• Be knowledgeable and confident of critical requirements and processes for proper carrier updating and on-boarding
• Educate Echo employees on desirable and required qualifications for carrier candidates
• Review contract revisions suggested from new carriers

Characteristics and Requirements:

• 1-3 years’ customer service experience
• High School Diploma or equivalent, College degree preferred
• Proven success in the areas of internal and external customer service and communication
• Deals calmly and effectively with stressful situations
• Projects a professional image of oneself and organization
• Ability to critically evaluate and analyze information to make objective decisions
• Proven ability to manage several tasks simultaneously and prioritize day-to-day operations
• Highly organized and detail oriented with strong attention to accuracy and timeliness
• Self-managed and motivated
• Strong problem solving skills with creative approaches

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.