Consumer Lead Broker (Remote Friendly)

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About Vouch:

Insurance... sounds slow, old-fashioned, and unexciting. Exactly. Insurance is broken, and it's failing fast-moving, innovative startups.

Vouch is a new, technology-first insurance company backed with $160M in funding from world-class investors. Like Stripe for payments or Brex for credit cards, Vouch is creating the go-to business insurance for high-growth companies.

We're doing this by making insurance fast, responsive, and focused on our customers -high growth and innovative companies. Instead of printed PDF applications and week-long waits, Vouch is building new technology to solve real problems, writing policies that actually cover relevant startup scenarios, and designing simple experiences in an otherwise frustrating industry.

What does a work environment look like at Vouch?

Vouch has a 3-HQ model: Office-Based, Office-Linked, and Remote-First. This role is Remote-First, which means that team members can work from anywhere in the U.S. so long as they can work during Vouch core collaboration hours (9 am-3 pm PT Mon-Fri). **While this role is remote-friendly, we have a preference for this role to be based at the epicenter of the category: San Francisco, Los Angeles or New York.


Role Responsibilities:

As the first member of our Consumer team, you’ll be responsible for building Vouch’s team and presence as a leader in the category. We’re looking for a leader that can build a $100M+ book of business from scratch. Out of the gate, you’ll take our Consumer team from zero to one by personally advising clients through onboarding, defining our initial GTM strategy, nurturing relationships with our key distribution partners, and building Vouch’s brand in the ecosystem. 

Over time you will be responsible for building out our Consumer Advisor team and managing the book comprehensively in partnership with our Account Management team. While growing the team you’ll shift your personal focus up-market to bring in and manage the highest value clients.


Job Duties: 

  • Own the key performance indicators for our Consumer book of business from brand-building to client acquisition and retention
  • Start as a hyper-effective team of one and write the playbook for those that follow you in the Consumer category
  • Build and manage the Vouch Consumer team of best-in-class insurance advisors that deeply understand the risks, and quickly solve for the coverage needs, of our clients 
  • Directly prospect, onboard, and retain new Tier-1 Growth-stage (i.e. Series B+) clients
  • Collaborate with Account Managers on the Client Success team responsible for the day-to-day activities required to service and retain our clients across your book of business 
  • Collaborate with our Startup Insurance team to graduate the most promising earthly stage (i.e. Seed and Series A) Health and Life Science companies into your dedicated vertical portfolio
  • Directly cultivate and manage relationships with the most important founders, investors, operators, and partners in your ecosystem
  • Educate our colleagues, partners, and clients as the Vouch domain expert on Consumer insurance


About you:

  • Ready to hire and lead an exceptionally talented and diverse team
  • Excited by the challenge of solving hard and ambiguous problems in complex situations
  • Deep domain expertise and relationships within Consumer
  • Familiarity with Commercial P&C coverage lines (Professional and Speciality lines)
  • Experience selling to or working closely with CEOs, CFOs, and GC’s
  • 6+ years of insurance, sales, business development, or similar experience related to the Consumer category
  • Strong communication and organizational skills
  • Dependable, positive, and detail-oriented with excellent follow-through skills
  • Bachelor's degree


Nice to have:

  • Former entrepreneur
  • Active/Current Property and Casualty License
  • Exposure to and passion for early-stage startups and/or high growth environments


Vouch provides a number of benefits to help you bring your best self to work:

  • Competitive compensation and equity packages
  • Health, dental, and vision insurance
  • Parental leave
  • Flexible vacation time (Unlimited PTO)
  • Wellness allowance ($80/month)
  • Technology allowance ($100/month)
  • Monthly Doordash credits ($80/month)


Vouch believes in putting our people first and building a diverse team is at the front of everything that we do. We welcome people from different backgrounds, experiences, and perspectives. We are an equal opportunity employer and celebrate the diversity of our growing team. 

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected].


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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • TypescriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • VueFrameworks
    • TypescriptFrameworks
    • Google AnalyticsAnalytics

Location

Although Vouch is Virtual First, team members can choose to be Remote, Office Aligned, or Office flex. We regularly host on-site and virtual events like lunches, ERG events, game nights, and more! Vouch values work-life balance which our core collaboration hours of 8:30 am - 2:30 pm PT reflects.

An Insider's view of Vouch Insurance

What's something quirky about your company?

One of our most popular Slack channels is #pets-of-vouch which showcases all our favorite pets ranging from dogs, cats, a hedgehog, and even a tomato plant named Tommy Tomaté Ragu! Our best-attended virtual team social events also included three different Pet Parades where we were introduced to the "Pets of Vouch" live!

Anna

Compliance Specialist

What makes someone successful on your team?

It is defined by working together to be the voice of our clients. Our culture of thriving as one allows me to tap into the vast, collective knowledge of the whole Vouch team to help provide great solutions. Being successful is not always knowing the exact answer or closing a deal, but ensuring we take all efforts to meet the needs of our clients.

Ore

Account Manager, Success

What are Vouch Insurance Perks + Benefits

Vouch Insurance Benefits Overview

We provide a competitive perks and benefits package including the following:

We cover 85% of health benefits for employees (health, dental, vision) as well as 75% as dependents

Parental Leave

Unlimited PTO

We have federal holidays off, in addition, we do also have months that do not have holidays so our leadership team picks one day in that month that we all take off (regular 3 day weekends)

$80 wellness reimbursement each month which is up to you how to use (Fitness classes, gym membership, home equipment, mental wellness, etc.)

$100 Technology - Cell/Internet phone allowance.

$500 continuing education stipend - (Certs, classes, etc.)

You get to work with an amazingly collaborative, smart, fun, and hard-working team!

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Customized development tracks
Paid industry certifications

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