Customer Development Representative

| Chicago
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Spark Hire is an award-winning video interviewing platform (Software-as-a-Service) used by more than 5,000 customers in 100+ countries. Our industry-leading platform is recognized as the gold standard by esteemed software review site G2 Crowd. We’ve also been recognized as one of the best startups to work for (nationally) and a best small business to work for in the Chicago area.

We are looking for a driven, sales-minded, service-focused individual to join our Customer Success team as a Customer Development Representative! You’ll be responsible for the full sales cycle including lead qualification, calling prospects, booking demos, pricing negotiations, and closing the deal. 

What you’ll do: 

  • Research and qualify potential opportunities within a defined book of business 
  • Showcase the value of Spark Hire’s platform 
  • Become a subject matter expert in recruitment and video interviews 
  • Collaborate with Onboarding and Customer Success to ensure a smooth experience 
  • Maintain a strong and clean pipeline using Salesforce 
  • Consistently meet or exceed sales objectives and quotas (monthly, quarterly, annually) 

What we’re looking for:

  • Motivated: You're a sales-minded individual who wants to exceed targets set for yourself. You want to grow professionally and enjoy feeling challenged each day. 
  • Metrics-driven: In order to hit your targets, you’ll need to remain focused on the leading indicators of success. 
  • Excellent communicator: You’ll communicate often over the phone and in writing. Your messages need to be clear and focused in order to lead to desired results. 
  • Team-player: You’ll work closely with your manager and your team to identify opportunities, create relationships, and close deals. 

Requirements

  • At least 1 year of inside sales experience 
  • Bachelor’s degree required 

What you can expect after you apply: 

  • Have a phone conversation with our recruiting team - we’ll learn about you and you can learn about us 
  • Complete a Spark Hire video interview - you’ll get to interact with our software for the first time and see why our customers love us! 
  • Come in and meet face-to-face with members of our leadership team - we’ll ask questions about your past experiences and how those experiences will enable you to be successful in your role at Spark Hire 
  • Have a conversation with our CEO - he’s there to answer any questions you have about the role or our company! 
  • Provide us with your references - we’d like to hear what they have to say about you! 

What You’ll Love About Spark Hire

  • Great Culture – We have in and out of the office activities going on all the time. From celebrating birthdays, happy hours, Cubs games, holiday parties, picnics, friendly competitions, and more!
  • Health Benefits Medical, dental, vision, and life insurance
  • Paid Time Off – Employees receive paid time off which start accruing on day one of employment and paid holidays
  • Work/Life Balance – We pride ourselves on having a great work/life balance.
  • Gym Subsidy - We contribute a significant amount towards a gym membership at the nearby Lifetime Fitness.
  • 401(k) - Start saving for your future retirement!

If you're looking for an exciting place to work and a chance to grow as a professional, apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We require all candidates that receive and accept employment offers to complete a background check before being hired.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • jQueryLibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • Backbone.jsFrameworks
    • LaravelFrameworks
    • Maria DBDatabases
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • PhotoshopDesign
    • BasecampManagement
    • CodebaseManagement
    • WordpressCMS
    • HubSpotCRM
    • IntercomCRM
    • SalesforceCRM
    • IntercomEmail
    • MailgunEmail

Location

Spark Hire is located in Northbrook, a suburb of Chicago. There are a lot of restaurants, coffee shops, and parks to explore!

An Insider's view of Spark Hire

What’s the vibe like in the office?

The people I work with are just the best. There is never a dull day.

Jason

Technical Support Manager

What does your typical day look like?

My typical day starts off with responding to inbound emails and going through my tasks for the day. I spend a lot of time on the phone with customers, walking them through the platform and answering any questions that they may have. I enjoy conversing with customers while balancing out banter between coworkers and a fun work environment

Ryan

Account Manager

What makes someone successful on your team?

Accountability is king! To be successful you need to be dependable. Being proactive and facing challenges head-on with a positive attitude is crucial. Someone who is adaptable, available to help each other & our processes improve, & thinks swiftly. Having fun is paramount. Successful team members walk in each day passionate about contributing.

Jeremy

Sales Manager

What is your vision for the company?

Spark Hire should be part of every organization's recruiting process. We're at 4,000 customers now, but believe there's nothing stopping us from 40,000, 400,000, or 4 million customers! We want Spark Hire to be the norm for any company, anywhere in the world.

Josh

CEO

What are some social events your company does?

A company who values culture is important to me, and I found that here at Spark Hire. Some of the social events we have are holiday parties, potlucks, dress up days, and team outings.

Elyse

Administrative Assistant

What are Spark Hire Perks + Benefits

Spark Hire Benefits Overview

Spark Hire constantly strives to improve the benefits and perks it provides to its employees. As the company grows, the leadership team seeks opportunities to give back to the individual team members in as many ways as possible. We take a lot of pride in ensuring the Sparktans are happy and enjoy coming into work. This definitely includes offering quality benefits, but more importantly, Spark Hire is focused and invested in the continuous improvement of the company culture and atmosphere.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Flexible Work Schedule
Depending on your role within the company, work schedules are flexible with opportunities for remote work.
Vacation & Time Off Benefits
Paid Holidays
Spark Hire offers all employees paid time off to observe major holidays.
Paid Sick Days
Spark Hire offers paid time off for vacations and sick days.
Perks & Discounts
Beer on Tap
Spark Hire stocks fridges in the office kitchens with a wide variety of beer. Enter the kitchen on a Thursday after work and you'll likely find a few Sparktans enjoying a cold one.
Casual Dress
Spark Hire's casual dress code allows employees to be comfortable while they work. Jeans and casual tops are the norm!
Company Outings
Spark Hire has regularly planned company outings including holiday parties, Cubs games, bowling, company BBQs, and more!
Stocked Kitchen
Spark Hire has a stocked kitchen including your favorite Keurig cups, La Croix, beer, and more!
Some Meals Provided
Spark Hire provides free breakfast on Wednesdays and catered lunches once per month.
Happy Hours
Spark Hire hosts monthly happy hours at local bars and restaurants to bring the team together. The happy hours usually follow our monthly all hands meetings.
Parking
Spark Hire employees don't have to worry about parking as our building has a private lot.
Fitness Subsidies
Spark Hire contributes $120 per month per employee to a LifeTime fitness membership which is right next to the office.
Professional Development Benefits
Job Training & Conferences
Spark Hire offers employees extensive training and encourages learning and development. Spark Hire participates in many conferences throughout the year.
Promote from within
Time allotted for learning
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