Showpad
Showpad helps prepare sellers, engage buyers, and optimize performance with insights.
Chicago, IL

Customer Education Specialist at Showpad

| Chicago
Sorry, this job was removed at 1:16 p.m. (CST) on Tuesday, April 30, 2019
Find out who's hiring in Chicago.
See all Operations jobs in Chicago
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

About Showpad

Showpad is the leading sales enablement platform for the modern seller. Showpad’s all-in-one platform empowers sales and marketing teams to engage buyers through industry-leading training and coaching software and innovative sales content and engagement solutions.

At Showpad, personalities and cultures connect across oceans to create something extraordinary. As a top 10 software company in the Inc. 5,000 Europe list, Showpad is changing the game when it comes to sales enablement. Our employees create the engagement and impact that drives our success as we expand globally.

In the morning, we’re drinking San Francisco cold brew coffee with a side of Portland doughnuts – English scones for afternoon tea, and in the evening we’re toasting success with Belgian tripel Westmalle to a Chicago house tune.

About the position

To support our rapid growth and innovation, Showpad is hiring a dedicated Customer Education Specialist. In this role, you'll develop broad-based training programs that can be used across our portfolio, as well as custom curriculum developed in partnership with select clients to meet their specific business needs.

In partnership with the Showpad Customer Success Managers, you'll build education solutions that address your clients' needs to help them change the way they think about how they can empower their salesforce. You will collaborate with the Professional Services, Technical Support and other cross-functional stakeholders partners to ensure our customers are properly enabled and set up for success with the Showpad platform. This role reports to the Manager of Customer Success Programs as part of the Global Customer Success team.

Key responsibilities as a Customer Education Specialist at Showpad

  • Develop training curriculum to support new customer launches as well as materials to support Showpad’s ongoing innovation to drive maximum adoption within our customer base
  • Develop curriculum to enable admins on the platform and to support “Train-the-trainer” model
  • Act consultatively with clients to tailor standard training to their use case, audience and business needs
  • Deliver trainings both virtually and in-person for customer launches
  • Reiterate and improve educational program based on results to drive customer satisfaction and platform adoption

Skills and Qualifications we are looking for

  • 3+ years of experience in a training/educational role with proven results
  • Experience at a software company/Saas is a plus
  • ~30% Travel - in the US & Europe
  • Excellent verbal and presentation skills - both virtually and in-person
  • Passion for making customers successful
  • Commitment to providing an effortless customer experience
  • Change management knowledge and/or willingness to learn
  • Experience in a high-growth environment
  • Self-starter

What you can expect from Showpad

Focus on Impact and Growth

We are building the future in sales and marketing where every sales person is successful. As an international scale-up, we aim for yearly double digit growth that opens many opportunities. We want people who thrive in a fast-paced, performance-driven company, who are not afraid to stretch themselves in a fun environment, and focus on impact and growth.

See More
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Where we are

Centrally located in the Loop and easily accessible for all commuters with tons of options for lunch.

Technology we use

  • Sales & Marketing
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen
Previous
Next

What are Showpad Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks

An Insider's view of Showpad

What’s the vibe like in the office?

The vibe in our Chicago office is unlike any other startup I've ever been a part of. Everyone is smart, humble and effective. Even though we are all busy, everyone is always willing to offer help or guidance - even if it outside of their wheelhouse. We all genuinely enjoy each other's company and want to see our teammates succeed.

Grace

Operations Manager

How does the company support your career growth?

Showpad does a great job communicating about open opportunities across the organization. Even more importantly, they're willing to work with you to find the right fit for your skills and your career goals. Showpad sets you up for success and that's what sets Showpad apart. They care about your career path as much as you do!

Dustin

Associate Solutions Engineer

What is your vision for the company?

At Showpad, we know that the best buyer experience wins. Our mission is to empower sales and marketing to sell the way buyers actually want to buy.

Louis

President & Chief Product Officer

Showpad Careers in Chicago
3

All Jobs
All Jobs
Dev + Engineer
Sales
Tap to close

Enterprise Account Executive

Showpad
Chicago
2 weeks ago
+41
Close new business consistently at or above quota level. Serve as a brand enthusiast for Showpad’s products and solutions. Follow up on highly qualified inbound leads. Work closely with your BDR on strategy within your segment. Outbound prospect into your segment. Build relationships with prospects and internal stakeholders to grow new business. Work collaboratively with marketing and technology departments to execute sales strategy, as we introduce enhancements to existing solutions and/or release new products. Bring your strategies and ideas to advance our company’s values and vision for the future.

Director, Solution Engineering, US

Showpad
Chicago
2 weeks ago
+41
The Director, Solution Engineering, US is responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our Showpad solution and leading a team of Solution Engineers in the US.  You articulate technology and product positioning to both business and technical users, respond to technical sections of RFPs, and develop a deep level of expertise of specific industries, customers, and solutions. You also serve as a conduit between prospects/customers and product development for product enhancements. You excel at establishing and maintaining strong relationships throughout the sales cycle via web conference and face-to-face meetings.

Account Executive, Mid-Market

Showpad
Chicago
2 weeks ago
+41
As an Account Executive you will play an essential role in Showpad as you will have a massive impact on its growth. Our sales team shares the Showpad success story with organizations around the world and helps them understand the value Showpad offers to align Sales and Marketing. With an extra Account Executive, Showpad can grow even faster and stronger!