Here at Enova International, we’re anything but conventional. We have fun meeting our customers' individualized needs not only through our extensive marketing relationships, but also our state-of-the-art technology. 

We value putting the customer first, and on average, over 90% of our customers are satisfied with the service they received and would recommend our products to a friend. 

With career development opportunities and employee recognition programs, we give you the resources necessary to own your career. The successful candidate will have a genuine enthusiasm for providing a great customer experience, will possess excellent decision making skills, and is someone who is driven to succeed in a fast paced, ever-changing environment.

Are you excited about this opportunity? Read on...

What you’ll do as an Application Support Representative:

• Answer inbound calls, chats and resolve customer issues
• Ensure customers sign applications and minimize loan withdrawals by overcoming customer’s concerns and selling the caller on features and benefits of our services
• Convert leads into completed loan applications
• Contact existing customers to address questions or to follow up on current marketing campaigns
• Contact potential customers who have not completed a loan application
• Provide a high level of service to our callers to ensure they understand the loan process, and to create referrals
• Apply a professional attitude and image for all internal and external customers
• Perform other functions as assigned by management

You’re right for this job if you have: 

• High school diploma or GED
• A stable job history
• One year of sales experience preferred but not required
• Proven experience succeeding in a metrics-driven environment
• The ability to speak to prior goals and performance metrics
• Excellent professional verbal/written communication and interpersonal skills
• Flexibility and ability to quickly adapt to change
• Show an unyielding commitment to a team and department through an excellent attendance record
• Ability to work independently
• Computer savvy (word processing, data entry, internet, spreadsheets
• Possess intermediate reading, writing, and arithmetic skills
• Access to reliable transportation and availability to work evening hours and some weekends

Shifts available:

Must be available to work between the hours of 11:30am - 8:00pm. Most schedules do include one weekend day in the morning.

Pay and Benefits:

• Base salary: $14.00 per hour. You will also have the opportunity to earn a performance driven bonus incentive
• Full-time, permanent position! This is a direct hire position.
• Perks and benefits start day one!

Location:

175 W Jackson Blvd. Chicago, IL 60604

Enova Overview:

Enova is a leading provider of online financial services that leverages its advanced technology and analytics to provide access to credit for non-prime consumers and small businesses. Our roots are in Chicago, but we have served nearly 5 million customers through our six businesses in the U.S. and abroad. We pride ourselves on hiring smart and driven people who bring new and innovative ideas to the table. Our philosophy is, "Life’s short. Work someplace awesome."

Our goal at Enova is to recruit, hire, develop and maintain a diverse workforce. It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law.