Delivery & Installations Coordinator at Life Fitness

| Northwest Suburbs
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An empty treadmill isn’t compelling, but once someone steps on it, the stories are limitless. Our goal is to connect people emotionally to their fitness journey. We are a global team coming from different cultures and backgrounds with a shared passion to achieve and live our mission of inspiring healthier lives.

 

Inspire. Innovate. Make an impact and join our team!

 

JOB SUMMARY:
The Delivery & Installation Coordinator is responsible for supporting the delivery, installation, reverse
logistics and inventory aspects of operations and logistics. Responsibilities will include managing the 3rd
party’s efficient, cost conscious, customer-oriented installation schedule. The Logistics Coordinator will
manage all quality metrics of their assigned area while facilitating the communications and flow of
information from all 3PLs to inside customers and any other interested party. This position will be required
to actively manage regional installation providers through the final mile of the install. The Logistics
Coordinator must always display a sense of urgency and act in an efficient and decisive manner.


PRIMARY RESPONSIBILITIES:

  • Manage the Life Fitness installation schedules for a specified, high-volume customer based in the
  • United States and/or Canada, including the execution of various reports to complete an Open
  • Order Report for use by the 3PL Installation companies.
  • Manage reporting to drive metric adherence from our installation partners. Prompt
  • communication to ensure processes are completed timely to drive OTIF (On time, In Full) metric
  • quality.
  • Manage all 3PL Installation companies in accordance to their contract / rate sheets with a strong
  • focus on cost reduction.
  • Make decisions on labor and equipment resources, and scheduling extractions.
  • Ensure customers are receiving communications from the 3PL partners before equipment is
  • shipped to verify ready dates, site surveys, and special requirements.
  • Effectively communicate installation schedule throughout the department, work closely with other
  • members of the Customer Operations group.
  • Work closely with Transportation Coordinators within Customer Operations team to successfully
  • consolidate the shipping of customer orders and / or direct shipments.
  • Work closely with the 3PL providers to ensure proper communication of schedule changes,
  • equipment issues, and installation issues.
  • Assist the 3PL in determining labor needs required prior to each installation and determining
  • equipment requirements and as necessary.
  • Assist in managing all aspects of reverse logistics including returns inventory and proper inventory
  • disposition for a specified / assigned region.
  • Perform weekly audits of 3PL billing.
  • Provide training and mentoring to new hires and other Logistics Coordinators as required.
  • Act as the Subject Matter Expert for all Operations and Logistics needs within Customer
  • Operations.
  • All other duties and ad hoc projects as assigned.


QUALIFICATIONS/SKILLS REQUIRED:

  • Bachelor’s degree preferred.
  • 3- 5 years operations and logistics experience preferred.
  • 3-5 years Vendor management preferred.
  • 1-3 years Financial management, contract management, rate / quoting preferred.
  • Intermediate level proficiency in Microsoft Office Suite (Word and Excel).
  • Strong written and oral communication skills.
  • Proven decision-making and critical thinking skills.
  • Strong customer service, analytical and Oracle ERP skills.
  • Ability to multi-task and prioritize in a fast-paced environment.

 

 

Want to take the next step in your career?

 

Life Fitness takes pride in our talented employees and believe in providing opportunities for further growth and advancement. We encourage you to test your strengths, push your limits and unleash your potential.

 

If you feel the open position you see is right for you, we invite you to apply.

 

Learn more about us here.

 

Life Fitness does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors.

Equal Opportunity Employer: Minorities/Women/Protected Veterans/Disabled

EEO is The Law - click here for more information

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • AndroidLanguages
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SolidWorksDesign
    • JIRAManagement
    • DrupalCMS
    • SalesforceCRM
    • PardotCRM
    • MailChimpEmail
    • Oracle EloquaLead Gen

Location

10601 Belmont Avenue, Franklin Park, IL 60131

An Insider's view of Life Fitness

What projects are you most excited about?

Life Fitness On Demand is a digital library of instructor-led classes streamed on our app and cardio equipment. Collaborating with the brightest minds at Life Fitness, I've led and seen it grow from conceptualization to product launch. I am excited as we continue to enhance the in-workout user experience and integrate new technologies.

Arturo

Director, Product Development

How has your career grown since starting at the company?

I’m proud to say that my career has shown consistent progression over the last two decades. In college, I began my journey as a part-time office admin and am now one of our IT leaders. I held various analyst roles within the business and IT. My growth has been truly influenced by some amazing leaders who saw my potential and supported me.

Deanna

Director, Business Solutions

What are Life Fitness Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Documented equal pay policy
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Life Fitness employees have access to an FSA
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Fitness' health insurance policy covers some out of pocket expenses.
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Life Fitness offers team fitness initiatives including in-office yoga, in-office fitness classes, and sponsored race teams.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Life Fitness provides employees with a flexible work schedule that includes summer hours, flexible start and end times.
Remote Work Program
Our remote work program includes work from home and the ability to work remotely on occasion as needed.
Family Medical Leave
Adoption Assistance
Company sponsored family events
Life Fitness sponsors family oriented events annually.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Our game room includes ping pong, a pool table, foosball, shuffle board, and darts.
Happy Hours
Happy hours are hosted on occasion.
Parking
We offer employees free on-site garage parking.
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Free onsite gym at all office locations.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Life Fitness hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Mentorship program
Paid industry certifications
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