Design Studio Director at Rightpoint

| Chicago
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Rightpoint, a Genpact company, is the digital consultancy with technology at its core. We design and engineer end-to-end experiences that help our clients succeed at the speed of innovation. Rightpoint serves more than 250 Fortune 1000 companies. We've partnered with brands like 3M, Sanofi, Chamberlain, Grant Thornton, Six Flags, Johnson Controls, Aon, B&H, and Abbott, just to name a few. Rightpoint has 500 employees across 10 offices. Check out our Sizzle Reel showcasing some of our latest work here. For more information, visit rightpoint.com and connect with us on LinkedIn, Twitter, Facebook and Instagram

Are you someone who wants to create change in the way business is done? Do you want to work with inspired and like-minded intrapreneurs? Us too! We take our work very seriously, but we have fun doing it. And we're searching for passionate, talented people to join the Rightpoint team. 

Job Description

We are looking for a Design Director of our Design Studio in either the Chicago or Boston office. As the Design Studio Director, you will lead the studio nationally as well as support solution enablement and sales/business-development pursuits. This role will work with DigOps and Design leadership team to create an experience lead DigOps Solution and Delivery. Your background should include progressive experience in a Design/Creative Production Studio or Managed Services delivering work that includes visual design, user experience, and content design with all aspects of it within the modern digital landscape.

You are an expert at recognizing and fostering great work and talent, you develop and nurture ideas, and collaborate across disciplines with ease. You are a true change agent and seek out new ways to strengthen the organization as a whole by constantly exploring ways to innovate around design, content, and delivery. You can understand and articulate various perspectives on Design Studio offerings and how it ties to the greater offering throughout the agency to different audiences as well as in collaboration with cross-functional leadership teams to identify opportunities to drive business value.

You have led multi-disciplinary teams and are comfortable giving UX, Design, and Content feedback in support of the overall experience strategy. You know what makes work excellent and transformational – and you have the portfolio to prove it.

Additionally, you've been part of or lead the build of a new solution or service offering from the ground up. In order to generate demand, the successful candidate will need to plan and execute a solution/service offering enablement across RP. Proven experience and track record of executing sales pursuit plans from qualifying sales leads, to putting together proposals, and onsite sales pitch would be a huge plus.


What you need to have:

  • 10-15 years Agency/Consulting experience with proven multi-year leadership experience within Design/Creative Production Studio or Managed Services
  • Experience leading and nurturing client relationships on assigned accounts
  • Ability to identify additional opportunities for current accounts partnering with account team members
  • Relevant experience acting as a thought leader for key accounts for planning sessions, guidance or critical meetings
  • Strong strategic thinking abilities and demonstrated success in leading teams in executing established strategies
  • Excellent leadership skills, both in leading internal teams to best-in-class solutions and when partnering with clients
  • Experience leading, mentoring and growing design teams within Design, UX, Content, and beyond
  • Ability to lead projects and teams, while at the same time being excited to also roll up your sleeves and get your hands dirty in the work (we are a very hands-on company at all levels).
  • Superior communication, time-management, relationship management, and presentation skills
  • Strong analytical and problem-solving abilities
  • Proven ability to work in cross-functional teams
  • Experience in proposing and selling Design/Production Studio, Digital Operations, Managed Services and related services through aspirational storytelling
  • Experience with Website, CMS, or Content Marketing Platforms
  • Design education or equivalent experience
  • Proven experience providing business development support for key sales pursuits to drive growth
  • Demonstrated ability helping to manage staffing and co-create project plans considering team strengths and growth opportunities

It's also great if you have:

  • A great online portfolio that showcases multiple types of projects and solutions of your direct work and can explicitly demonstrate your contributions
  • A tireless desire to learn driven by curiosity
  • A great collaborative attitude
  • A pixel-perfect design sensibility
  • Tight typography chops
  • Demonstrated ability to apply design best practices
  • Proficiency in the Adobe Creative Suite, Sketch and Invision
  • Ability to prototype your ideas with fresh thinking
  • Ability to clearly articulate your point of view utilizing visual storytelling
  • A burning passion for art and science
  • Phenomenal presentation skills
  • A history of actively engaging in public speaking, judging, teaching, or other industry activities
  • Ability to serve as an internal evangelist – informing and educating an organization internally on Design and its value, or any other specific process or offering to gain understanding or adoption

Who We Are 

Intrapreneurship is defined as creating from within, starting something from nothing. And it is at the heart of the people at Rightpoint. We are a values-led organization driven by innovation, rooted in technology and relentlessly curious. We're a start-up at heart and we're able to move quickly to build unique, innovative customer experiences that evolve the way our clients do business.

Humble Brag 

  • Top Workplace Awards: Chicago Tribune – 5 Years!,Dallas Business Journal, Chicago Timmy Awards, and Crain's Business Detroit 
  • Crain's Chicago Fast Fifty of "Fastest Growing Companies," 4 Years!
  • Best Charitable Organization/Non-Profit Website – Webby Awards
  • Top Partners with Microsoft, Sitecore, and EpiServer
  • Google Developers Certified Agency – 4 years running!
  • #23 on BuiltInChicago's 100 Best Places to Work list! 

Benefits and Perks at Rightpoint 

  • Flexible PTO
  • Casual and open office environment
  • Flexible Work Schedule
  • Great insurance coverage and flexible spending accounts
  • 401k with Company Matching
  • Weekly Snack/Drink delivery
  • Regular Cultural & Social Events including: Volunteering, Game Nights, Cultural and Diversity Spotlights, Happy Hours, Team Outings, Intramural Sports, etc.
  • Bi-Weekly Catered Lunches
  • Continuous Training, Certifications, and Learning Opportunities 

Our Commitment to You 

No matter who you are, where you come from, who you love, what you believe, or what you geek out about, we bring people together to make great work. That's what makes us Rightpoint! 

EEO Statement 

Rightpoint, a Genpact Company, is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.  

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • SitecoreLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • AxureDesign
    • BalsamiqDesign
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • SitecoreCMS
    • EpiServerCMS
    • Microsoft DynamicsCRM
    • SalesforceCRM

Location

We’re located in the Loop, across the street from the Lyric Opera House and the Chicago River and just steps from the L and both Metra stations.

What are Rightpoint Perks + Benefits

Rightpoint Benefits Overview

Our Team Members come first - we are currently fully remote and will likely continue to work remote until mid-2021 at the earliest. Some of the below perks are office perks that we have in non-COVID times.

Flexible PTO

Casual and open office environment

Flexible Work Schedule

Great insurance coverage and flexible spending accounts

401k with Company Matching

Weekly Snack/Drink delivery

Regular Cultural & Social Events including: Volunteering, Game Nights, Cultural and Diversity Spotlights, Happy Hours, Team Outings, Intramural Sports, etc.

Continuous Training, Certifications, and Learning Opportunities 

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Compassion Crew (Volunteer Group) Green Team (Eco-Friendly Group_ ERGs (PoC, Womxn, Parents)
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
PRIDE, Womxn, Parents at RP, People of Color and India Team ERG,
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Rightpoint employees can contribute within IRS guidelines annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Rightpoint provides life insurance is equal to 3x times an employee's annual salary.
Pet Insurance
We offer an optional Pet Insurance Program.
Wellness Programs
Team workouts
In COVID times, Rightpoint has had a series of wellness events and virtual yoga classes. In normal times these events would be in-office.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Rightpoint provides employees with a 401(k) matching plan
Performance Bonus
Rightpoint has an annual performance bonus plan.
Child Care & Parental Leave Benefits
Child Care Benefits
Rightpoint provides backup child care assistance.
Generous Parental Leave
We provide up to 6 weeks of parental leave for primary and secondary caregivers, in addition to other benefits that provide paid-time off that the individual may be qualified for.
Flexible Work Schedule
Rightpoint provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
In non-COVID times, our remote work program includes work from home flexibility, typically 1-2 days per week. Due to COVID, we are 100% remote through mid-2021.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Company sponsored family events
Rightpoint sponsors family oriented events periodically throughout the year.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Rightpoint offers a Flexible Time Off (FTO) policy which operates on the “honor system.” The policy is intended to provide team members with more flexibility to manage work schedules and personal
Paid Volunteer Time
As part of our Flexible Time Off (FTO) policy, team members are able to take time needed for volunteer activities.
Paid Holidays
Paid Sick Days
Rightpoint has a Flexible Time Off Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Rightpoint offers pre-tax commuter and parking benefits for all team members.
Company Outings
Rightpoint hosts company outings Semi-annually.
Stocked Kitchen
Rightpoint has a very well stocked pantry with deliveries from a local vendor 2x per week. We also have Cold Brew, Kombucha, and Beer on Tap (non-COVID times).
Some Meals Provided
Happy Hours
Happy hours are hosted regularly throughout the year
Fitness Subsidies
Team members participating in our medical plans are eligible for a variety of wellness subsidies.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Rightpoint offers support for ongoing training and support for job training and conferences.
Diversity Program
Lunch and learns
Rightpoint hosts lunch and learn meetings regularly.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Paid industry certifications
One of Rightpoint's core values is Learning and we support team members for many different industry certifications.
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