CSC Corptax
CSC Corptax® is a B2B software development company, providing technology-based tax solutions.
Chicago, IL
Remote

Desktop Engineer

| Chicago

Desktop Engineer

 

CSC is looking for a Desktop Support Engineer to join our Infrastructure Services Team.  As a Desktop Support Engineer, you will work with the latest technologies in a dynamic and fast paced environment- developing software/hardware standards, engineering client computing solutions, and supporting CSC end users by fixing problems and optimizing user productivity.

 

The Infrastructure Services team supports the whole CSC enterprise through implementation and support of exciting new technologies. As a strong and reliable team, we work together in a fast-paced environment to deliver and maintain a vast array of technology solutions to our growing lines of business.  As a member of the Infrastructure Services team, you are valued as a key player and reliable contributor within a fun and creative technology-driven organization. 

 

Some of the things you will be doing:

  • Responsible for the deployment, administration, and support of a wide array of workstation hardware, Microsoft Windows Operating Systems, Microsoft Office and Adobe Acrobat productivity suites, and other common enterprise applications.
  • Perform advanced troubleshooting and provide support to CSC users on a wide range of hardware, Operating Systems, and software- on the phone, via tickets, or in person.
  • Work as a team member on enterprise projects, such as company-wide hardware upgrades, application deployments, acquisitions, moves and upgrades.
  • Administer and support the CSC Virtual Desktop Infrastructure - this includes managing the VDI infrastructure, deploying virtual desktops, and troubleshooting problems.
  • Create technical documentation related to system configurations, process, procedure, and knowledge base articles.
  • Participate in a scheduled on-call rotation, which may include after hours and weekend work.

 

What technical skills, experience, and qualifications do you need?

  • 5+ years of experience in a Desktop Support role within an enterprise organization supporting Windows 7, 8.1 and 10, Microsoft Office, Active Directory, Group Policies and desktop profiles.
  • A collaborative team member with excellent customer service skills
  • Ability to provide clear/concise communications to customers, all levels of the organization and project teams.
  • Experience with Windows Operating System imaging, software packaging/distribution, and Microsoft patch management - Microsoft Deployment Toolkit, and Windows Deployment Services.
  • The ability to constantly adapt to a fast paced, ever changing technology landscape filled with smart phones, virtual desktops, and a wide array of desktop computing hardware/software.
  • Experience with document imaging and printing solutions, such as supporting multi-function print/scan/fax devices.
  • Experience in technical writing, specifically documenting technical configuration and troubleshooting information.
  • The ability to lift and carry computer equipment (up to 50lbs).
  • Experience with supporting Apple MacBooks (preferred)
  • Experience with SCCM, Intune and AirWatch (preferred)

 

Why join us?

At CSC®, we’re always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 115 years.

CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

  • CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace for 11 consecutive years.
  • We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for an annual success sharing bonus recognizing individual performance and a profit sharing bonus based on company performance.
  • CSC offers excellent benefits for you and your family, including 401(k) with employer match, medical/dental/life insurance, spouse and dependent life insurance, paid time off, tuition reimbursement, and more.
  • We recently completed building a new headquarters that supports current and future technology initiatives through open design, sit/stand workstations, digital interface points that enhance teamwork and collaboration, and alternative work environments with wireless access throughout the campus, including at our outside work areas. It’s an exciting time for us in terms of growth and expansion.

 

About us

CSC is the world’s leading provider of business, legal, tax, and digital brand services to companies around the globe. From keeping your business in compliance and streamlining operations, to protecting and promoting your brand online, we use our expertise and personal approach to help your business run smoother. We are the business behind business. We are the trusted partner for 90% of the Fortune 500®, more than half of the Best Global Brands (Interbrand®), nearly 10,000 law firms, and more than 3,000 financial organizations. Headquartered in Wilmington, Delaware, USA since 1899, we have offices throughout the United States, Canada, Europe, and the Asia-Pacific region. We are a global company capable of doing business wherever our clients are—and we accomplish that by employing experts in every business we serve. CSC is an equal opportunity employer. 

 

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to be a description of all duties, responsibilities, and qualifications.

ABOUT US
CSC is the world’s leading provider of business, legal, tax, and digital brand services to companies around the globe. From keeping your business in compliance and streamlining operations, to protecting and promoting your brand online, we use our expertise and personal approach to help your business run smoother. We are the business behind business. We are the trusted partner for 90% of the Fortune 500®, more than half of the Best Global Brands (Interbrand®), nearly 10,000 law firms, and more than 3,000 financial organizations. Headquartered in Wilmington, Delaware, USA since 1899, we have offices throughout the United States, Canada, Europe, and the Asia-Pacific region. We are a global company capable of doing business wherever our clients are—and we accomplish that by employing experts in every business we serve.
 
Our diversity is our strength. Our employees create an environment where everyone is valued and respected. Diverse teams give us a competitive advantage and drive innovation. We are empowered to do what is right for each other and our customers. Though we have many diverse employees, we are one company that encourages everyone to bring their best selves to work every day. We’re better together. Some people call this diversity and inclusion—we call it being genuine. CSC is an equal opportunity employer.
 
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to be a description of all duties, responsibilities, and qualifications.
WHY WORK WITH CSC?

At CSC®, we’re always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.

CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

•    CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006.

•    We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.

•    Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.

•    CSC offers excellent benefits, medical, dental, life insurance, flexible spending and health savings account. We also offer you 401(k) with employer match and profit sharing, paid time off, tuition reimbursement, and more.

•    Our global standard for our work environments supports current and future technology initiatives through open design, sit/stand workstations, digital interface points with wireless access throughout the campus. It’s an exciting time for us in terms of growth and expansion.

See More

Where we are

Ideally situated above Union Station downtown, employees have direct access to the city's major transportation hubs. Also located in Buffalo Grove!

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • AngularLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
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What are CSC Corptax Perks + Benefits

CSC Corptax Benefits Overview

CSC Corptax® is a B2B technology company, transforming the business of corporate tax through innovative software solutions and business process expertise. We offer an excellent Total Rewards package, which includes great benefits along with good work-life balance, and a fun, flexible, and collaborative environment. Our benefits include generous PTO and sick time packages, 6% 401(k) match, health/life/vision/dental coverage, tuition reimbursement, provided tools and training, flexible schedules and remote work options, casual work environments, and more!!

Culture
Volunteer in local community
CSC Corptax is heavily involved in the local communities that we work in, participating in events such as Feed My Starving Children, park clean up, and food/clothing drives.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
CSC Corptax offers an FSA as well as an HSA account.
Disability Insurance
CSC Corptax offers Disability Insurance.
Dental Benefits
Dental coverage starts the first working day of the month after your hire date. 100% Coverage Preventative & Diagnostic Care; 80% Coverage Basic Restorative Care; 50% Coverage Major Restorative Care.
Vision Benefits
CSC Corptax offers a Discount Vision Care Plan for all employees and their dependents at no cost. Additionally, a Voluntary Plan with more coverage is offered for additional member benefits.
Health Insurance Benefits
Medical coverage starts the first of the month following your start date unless your start date falls on the 1st. We offer three tiers of PPO plans as well as a prescription drug plan.
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
CSC Corptax provides an Employee Assistance Program as part of our benefits package. In addition, there are many mental wellness resources, internal support groups, and events.
Retirement & Stock Options Benefits
401(K)
CSC Corptax's 401(k) program offers a 6% match with 30 day vesting period.
401(K) Matching
CSC Corptax offers a 6% match on 401(k) contributions
Performance Bonus
Match charitable contributions
Our Charitable Contribution Program supports charitable and community based organizations that address educational, cultural, and social issues and is built upon the foundation of employee commitment.
Child Care & Parental Leave Benefits
Generous Parental Leave
CSC Corptax provides up to 2 weeks of parental leave for the primary caretaker. We also provide 2 weeks of leave for the secondary caretaker.
Flexible Work Schedule
CSC Corptax has always offered flexible work schedules as well as remote work options to support work-life balance.
Remote Work Program
Our remote work program includes work from home full-time remote for specific positions, and work remotely on occasion as needed. (Currently most staff is working remotely.)
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Generous PTO
CSC Corptax employees receive between 15 and 25 days per year of paid time off based on years of service.
Paid Holidays
Paid Sick Days
Employees receive 64 hours per year of paid sick leave as well as additional COVID leave, as needed.
Perks & Discounts
Casual Dress
Comfortable employees are happy employees. Our casual environment allows you to express your creativity and style
Company Outings
CSC Corptax values time with the team and typically has outings on a quarterly basis.
Game Room
Our game room includes ping pong, foosball, shuffleboard, virtual golf, and video games.
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted at team's discretion.
Parking
We offer employees free on-site garage parking in our Buffalo Grove office and have easy access for commuters in downtown Chicago.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
We take part in many different technology conferences like VS Live!, DevOps Days Chicago, SQL, Microsoft, and Angular conferences, and more. Our team is also provided Pluralsight and VS licenses.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5500 with a maximum total match of $5500.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available

Additional Perks + Benefits

CSC Corptax offers more than traditional benefits. Our collaborative, fast-paced, and flexible work environment is supported by a Total Rewards package to ensure we bring our best selves to work each day. Benefits include competitive and performance-based compensation, health benefits and wellness programs, the opportunity to advance your skills and grow your career, and a casual and welcoming environment. We genuinely care for each other, making CSC Corptax an incredible place to work.

An Insider's view of CSC Corptax

What’s the vibe like in the office?

The remote and in-office culture's great. We all collaborate. If there's something I need support on or I’m unavailable, I can ask another person to fill in for me. Everybody's really willing to pull together as a team.

Kitty

Account Manager

What projects are you most excited about?

We’re always looking at current versions of software that’s available, but also the direction our customers and the industry is going. We may implement things within a product now, knowing it’ll take three to five years to really take off, but understanding that if we plan correctly, we can use that to our advantage going forward.

Mike

manager, Sales Enablement

How does the company support your career growth?

My managers and my team definitely support me in my goals. When I say ‘here’s the project I want to do,’ they are more than happy to give me the time or resources to get that project done. Because at the end of the day, it helps the company, it helps the managers, it helps everybody. That’s something I really like about CSC Corptax.

Halley

senior software engineer

How do you make yourself accessible to the rest of the team?

One thing that’s really important to me—and I explain this to my team all the time—is that they are important. So I check in with my team, especially when we're remote, and I try to build relationships with each member. It’s really important to me that my team knows I’m engaged and I understand they have a life outside of CSC Corptax.

Audrey

director, Product Management

What makes someone successful on your team?

You’ll do well here if you take pride in your work, are willing to learn new things, and share the knowledge you have with others—because you’ll quickly see that you don’t get a whole lot done on your own. You need to work as a team here. Being patient with others as you’re transferring knowledge is the best way to move ahead.

Steve

manager, International Content Management Design

Jobs at CSC Corptax
8

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Data + Analytics
Dev + Engineer
HR + Recruiting
Operations
Project Mgmt
Sales
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Consultant

CSC Corptax
North Suburbs
3 hours ago
+50
The primarily responsible for fulfilling the tasks associated with specific Corptax product implementations and looking at ways of streamlining product implementations. The focus of the implementations will be around the Corptax provision and compliance product lines along with providing assistance with other Corptax product offerings.

Senior SQL Database Developer

CSC Corptax
North Suburbs
3 hours ago
+50
We are seeking highly motivated and passionate Senior Database Developer to join the team here at Corptax. In this role you will help design, develop and maintain the database side of our commercial software product. We are a Microsoft environment and feature the many of the latest development tools including SQL 2017, Visual Studio 2017, TFS 2017, Azure, Cloud Services, TypeScript, Angular 4, C#, and more.

Desktop Engineer

CSC Corptax
Chicago
17 hours ago
+50
CSC is looking for a Desktop Support Engineer to join our Infrastructure Services Team.  As a Desktop Support Engineer, you will work with the latest technologies in a dynamic and fast paced environment- developing software/hardware standards, engineering client computing solutions, and supporting CSC end users by fixing problems and optimizing user productivity.

Project Manager

CSC Corptax
Chicago
1 day ago
+50
You will establish and maintain an environment where the smartest and most productive software professionals are motivated to do their best work. The Project Manager will plan, track, and coordinate project execution for one or more development teams, and your leadership ensures that the teams create and maintain the software-as-a-service application which is the foundation of Corptax’s market leadership.

Tax Systems Analyst

CSC Corptax
Chicago
1 day ago
+50
Be part of a team that helps drive our software and enables our customers to use our software with confidence. Successful members of our Product Management team should be hardworking and forward-thinking individuals with practical experience in corporate tax accounting. Being part of this team will help you transfer that practical experience into the tax software environment by helping us create and maintain corporate tax software solutions.

Senior Software Engineer

CSC Corptax
Chicago
1 week ago
+50
Penchant and passion for software product development. Demonstrable skills in object oriented design, patterns and programming. Proficiency with unit and integration testing of code. Proven ability, willingness and motivation to learn and grow in an organization. Willingness to learn from mistakes, adapt and improve. Track record of delivering high quality work in a fast-paced environment. Ability to communicate clearly, concisely and accurately. A history of contributing ideas and opinions in a dynamic, diverse and talented team.

Software Engineer

CSC Corptax
North Suburbs
2 weeks ago
+50
Qualified engineers should have a strong working knowledge of the latest Microsoft tools and technologies used to develop .NET Web applications. In this role you will play an active role in the design and development of features for our cloud-based commercial Tax Software product. This role can be REMOTE.  

Talent and Culture Business Partner

CSC Corptax
Chicago
2 weeks ago
+50
The Talent and Culture Business Partner is responsible for understanding our unique talent and expertise, and how we work together across the business. The goal is to provide an employee-oriented, high performance culture that emphasizes quality, productivity and strong engagement. This position builds relationships across the organization to partner and facilitate value-added HR services to management and employees, with a focus on improving work relationships, strengthening connectivity, and increasing productivity and retention. We are seeking highly motivated, enthusiastic individuals to join CSC Corptax in one of our offices located in: Buffalo Grove, IL or Chicago, IL.  Visit our website at: corptax.com.