Development Pod Team Manager- Chicago, IL- Remote
Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply. No one ever meets 100% of the qualifications. We look forward to your application.
The GoHealth Development Pod Manager will be responsible for both team and individual agent performance. You will be a motivator and supporter creating and implementing effective sales techniques, increasing sales production per agents, driving compliance, ensuring accurate administrative activities, and promoting GoHealth’s culture. You will be a proven sales leader, interested in making an impact with agents and passionate in driving performance
Responsibilities:
- Holding yourself accountable to the expectations of your role and taking ownership of your results
- Driving accountability in others to meet their goals and the expectations of their role
- Planning and supporting the development of agents' knowledge, skills, and abilities so that they can grow to meet the expectations
- Consistently driving measurable improvement in agent sales performance
- Active coaching and long-term development and performance improvement
- Taking prompt action to accomplish goals related to individual and team performance
- Taking action to achieve results beyond what is required and setting expectations of continued improvement
- Leads by example when establishing team expectations
- Continually encourages and maintains a strong positive presence for team members
- Develop connection to reporting agents beyond performance and ability to create a team environment
- Establishing an action plan for self and team members to meet goals and expectations by setting priorities, identifying barriers
- Consistently setting, tracking, achieving, and exceeding individual and team goals
- Understand how role drives success for the entire business
Skills and Experience
- 2+ years of sales management/leadership experience preferred
- Ample Medicare knowledge preferred
- Willingness to learn and understanding the GoHealth business, sales process, and the “why” behind them
- Bachelor’s Degree or equivalent experience
- Excellent problem solving and communication skills
- Outstanding customer focus, sales skills, and telephone etiquette
- Ability to work well within a team, develop, and motivate staff
- Ability to meet and exceed sales targets
Benefits and Perks:
- Work Remotely- Temporarily Due to Covid-19
- Performance-based incentives
- Paid time off
- 401(k) program with company match
- Medical, dental, vision, and life insurance benefits
- Flexible spending accounts
- Professional growth opportunities
- Generous employee referral bonuses
- Birthday celebration recognition
- GoHealth is an Equal Opportunity Employee
Due to the unprecedented situation of COVID-19, GoHealth has decided to protect our current and future employees by managing our business remotely. This is inclusive of interviewing, onboarding and each role day-to-day. Please consider that our roles will not be remote long-term and will return to an office setting once we're safe to do so following the guidance of local health authorities’ and the CDC