JOB DUTIES: This position reports to an IT Supervisor, Senior IT Supervisor or IT Manager. Customers may include Caterpillar customers, dealers, internal Caterpillar organizations (service centers and/or worldwide business units), suppliers, other Information Technology teams or business partners. Responsibilities are within functional lines with individuals assisting in new program development and/or maintenance of existing mobile, WEB, Cloud, server, personal computer, mainframe, and/or distributed computing systems.

1. Performs all duties without close supervision. However, more complex assignments may require closer supervision and assistance.

2. Designs, codes, tests, and debugs programs of varying degrees of complexity.

3. Configuration or customization of purchased software solutions.

4. Works directly on application/technical problem identification and resolution, including off-shift and weekend support functions.

5. Works independently on complex modules that may be used by one or more programs or applications.

6. Works independently on complex projects that may span multiple infrastructure components.

7. Under the direction of more senior staff, assists in the development of major application modules and programs.

8. Participates in integrated testing and user acceptance of application or infrastructure components.

9. Works with vendors on the integration of purchased application and/or infrastructure solutions.

10. Assists less senior staff with logic problems and interpretation of specifications.

11. Fully knowledgeable of programming languages appropriate to the platform supported, program design and specification development, programming logic, logic diagrams, basic system analysis techniques, testing, debugging, documentation standards, file design, storage and internal systems.

12. Designs and implements processes, or process improvements, to aid in development and support.

Qualifications

BACKGROUND/EXPERIENCE: Requires a college or university degree, technical certification or equivalent experience. The incumbent should be knowledgeable of the latest technology in programming languages; computing hardware and software; and current development processes and tools.Two to four years of programming, integration or infrastructure experience would be desirable. In

addition, the incumbent should have a good knowledge of Caterpillar policies and procedures, and a general understanding of Caterpillar’s organization.

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Kyle Cline

Analytics Manager

PEOPLE-FIRST EXPERIENCE

Work in a setting that prioritizes people

Leading a team isn’t Cline’s only duty. “My most important leadership role is being a father,” he said, commending the parental leave policy that let him be with his newborn son. The human element extends to entities like the Caterpillar Foundation, which among other initiatives, provides support to disaster-impacted areas. “I’m proud to work for a company that prioritizes communities and their people,” Cline said.

Caterpillar makes me feel like they want me to stay and grow.

Shilpi Banerjee

Senior Software Engineering Manager

GROW EACH DAY

Advance in a development-minded environment

A 16-year company veteran, Banerjee hasn’t just logged serious time with the company — but mileage, too. From navigating M&As in Japan and tackling new product introduction in China and Singapore, to spearheading digital efforts in India, the technologist has grown immensely since starting as an IT analyst. “At Caterpillar, there are myriad opportunities to explore your potential and grow your career globally,” Banerjee said.

Leaders appreciate initiative, enthusiasm, flexibility and the drive to get things done.

Jenny Thompson

Digital Product Manager

Real World Impact

Digital Solutions That Power the Bottom Line

Digital Product Manager Jenny Thompson sees connectivity as a cornerstone of great service. “Our digital services empower customers to improve their efficiency, productivity, profitability and sustainability — directly powering their bottom line,” Thompson said. To transform its customers’ operations, Caterpillar develops digital solutions that combine its many strengths: asset and service data, engineering and robust analytics. “These tools give customers insights about their operations and recommendations for their fleets that are more tailored than ever before,” Thompson said.

Caterpillar was an early adopter of connectivity and the value that data can bring. We want our customers to be successful, and these technologies are important enablers for that success.