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Director of Deployment Strategy

| Chicago

What we do 

Civis Analytics helps leading businesses, nonprofits, and government use data to identify, attract, and engage customers, constituents, and citizens. With a blend of proprietary data, technology and advisory services, and an interdisciplinary team of data scientists, developers, and survey science experts, Civis helps organizations stop guessing and start using statistical proof to guide decisions. Learn more about Civis at www.civisanalytics.com.

What we are looking for

We are looking for a Director of Deployment Strategy (or Solution Architecture here at Civis) who will set the vision for the team, directly supervise our Solution Architect team’s work and mentor them for career growth.

The Solution Architecture team implements, configures and manages the delivery of Civis Analytics’ data science software to ensure successful user adoption and high organizational impact. They also support software sales, leading demos, POCs, and scoping complex software deliveries as a part of ‘team sport’ sales business development efforts.

The Director of Solution Architecture works closely with cross-functional teams across the company - including Applied Data Science, Engineering, Product, and Sales - to optimize client outcomes from software delivery. The Solutions Architecture Director reports to the Vice President of Applied Data Science.


  • Setting the vision for how Solution Architects can best support Civis engagements and software solutions, and how to best partner with Civis’ Applied Data Science, Engineering, and Product teams on engagements.
  • Team management, structure and staffing:
    • Providing coaching, guidance to position the team for success and career growth.
    • Refining operational metrics for team and Customer Health.
    • Hiring and onboarding the best.
  • Managing and coaching to ensure delivery of high-quality work and effective sales support, including:
    • Ensuring successful delivery and onboarding of users onto Civis software to help achieve our clients’ business goals through the usage of Civis technology.
    • Increasing renewal rates and reduce churn through effective customer management.
    • Optimizing delivery processes for the Solutions Architecture team, including customer on-boarding, training, and user adoption.
  • Joining high-profile client engagements and sales opportunities as a trusted and credible technical expert.


  • BA/BS degree or equivalent practical experience.
  • 7-10 years experience in a software implementation, including software implementations at enterprise-scale organizations.
  • 7-10 years of client management experience.
  • Coach, mentor and develop team members, including providing career development planning and opportunities.
  • Provide oversight and direction to your team in accordance with the organization's policies and procedures.
  • Experience managing client-facing software implementation teams to successful client outcomes.
  • Experience with SQL, ETL workflows, and data solutions.
  • Proven track record of driving projects to successful completion, on time and on budget.
  • US work authorization required.

Preferred Qualifications

  • Experience programming in Python or R.
  • Knowledge of data science concepts.

Who we are

At Civis, we have opportunities for applicants who are newcomers, seasoned professionals, and anywhere in between. Our teams are energized by complex challenges and value diversity of thought. Opportunities to stand out and inspire happen daily and we trust and encourage you to act on your ideas – no matter how big they are. We offer you the tools and community you need to do your best work. Each of us is committed to holding ourselves accountable for results, challenging the status quo and finding new ways to grow our company and each other.

Why Civis Analytics?

  • The opportunity to be part of a growing tech startup focused on continued learning, mentorship, and internal promotion
  • Competitive benefits including flexible PTO, 401K match with immediate vesting, as well as health, dental, and vision benefits
  • Downtown open office environment near great restaurants and all public transportation options

Civis embraces the individuality of our employees and we celebrate each other's differences. Our products, services, and culture benefit from and thrive on the unique perspectives brought by each person in our Civis community. We're proud to be an equal opportunity workplace, and we are committed to equal employment opportunity regardless of race, age, sex, color, ancestry, religion, national origin, sexual orientation, gender identity, citizenship, marital status, disability, or Veteran status. If you have a disability or special need that requires accommodation, please contact us [email protected]

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.


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Technology we use

  • Engineering
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ReactLibraries


As one of the popular hubs for tech startups, Chicago is the perfect backdrop for Civis's growing team.

An Insider's view of Civis Analytics

What's something quirky about your company?

One of my favorite parts about Civis is the culture of learning—talking about academic papers is encouraged as well as sharing weird facts about things people are interested in. I also love the people at Civis because they genuinely care about each other and also serving the wider world.


Software Engineer

What are Civis Analytics Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acme employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Disability insurance covers 60% of annual salary up to $6000 monthly maximum payout.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Life insurance is equal to 50000 times an employee's annual salary.
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Acme Co. provides employees with a 401(k) matching plan managed by [provider]. We match 1% of contributions up to 100% of an employee's annual gross pay.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Acme Co. also provides 8 weeks of leave for the secondary caretaker.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive 4 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Civis believes that if you are sick you should stay home. We have a flexible sick policy with no stated limits.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Lunch and learns
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

Parental Leave. Short & Long Term Disability + Life Insurance. Halloween Costume Contest, Monthly Birthday Celebrations, Happy Hours, & Other Fun Events!

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