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Director, Digital Supply Chain


The Director, Digital Supply Chain Technology is an experienced leader in operational, tactical and strategic technology facets of a global supply chain. The role requires shown success both as a leader who has built and enabled effective teams, and as an individual contributor who adapts easily to a changing environment. This role will work with SC leaders at the corporate level as well as with various countries, and with SC Partners to enable and advance modern supply chain technology to digitize our supply chain, effectively monitor, and to measure the SC performance and quality while handling risks.


Major Responsibilities/Activities


The role leads and delivers capabilities needed by the SC business by building and running supply chain technology platforms and applications as well as planning and executing all technology-enabled SC projects. In addition the role is accountable for:


Planning and Strategy


· You will build associated business cases for one time and ongoing costs for initiatives.


· You will collaborate with Supply Chain leadership and partners to create and maintain a 12 month rolling plan of activities.


· You will conduct ongoing evaluation of operational systems and processes to maximize effectiveness.


· You will lead end-to-end view of supply chain operations with internal stakeholders and drive digitalization of our supply chain.


· You will partner with the architecture and data teams to maintain and develop blueprints for the as-is / to-be state of supply chain technologies.


· You will develop, maintain and execute on roadmaps to move the as-is state towards a desired to-be state.


· You will benchmark existing applications and processes to understand opportunities for improving process and cost of procured products and services.


· You will help identify and implement a more stringent approach to Master Data Management.


Required Skills




· Bachelor’s Degree in Computer Science, MIS or similar with at least 10+ years in a retail/QSR industry with Supply Chain experience and 5+ years in a validated leadership capacity.




· Experience in Supply Chain applications related to Supplier Relationship Management, Supplier Risk Management, Strategic Sourcing, Source to pay, Supplier Rationalization, Category Management, Spend Analysis, Supplier Diversity, Quality and Sustainability management & reporting, Supplier and Item master data management, SC Data Analytics, SC Data Quality and Governance.




· Experience in budget planning, programme management, outsourcing, and procurement processes including negotiations.




· Ability in developing strategic and reciprocal relationships with suppliers and internal customers at all levels of an organization.




· Excellent written and verbal interpersonal skills.




Desired Skills




· Recognized ability to reduce cost, eliminate waste and streamline operations.




· Expertise/Experience in Supply Chain packages.




· Knowledge of regulatory requirements, ISO-9000, GS1 etc., strategic sourcing methodologies and Certified Supply Chain Professional (CSCP) certification.




· Global experience.




McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are focused on modernizing our experiences, not to make a different McDonald’s but to build a better McDonald’s.




We are a people business just as much as we are a restaurant business. We strive to be the most inclusive brand on the planet by building diverse teams who create delicious, feel good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big on a daily basis and preparing for a career that can have impact around the world.




We are dedicated to using our scale for good: good for people, our industry and the planet. From aggressive recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners.




As McDonald’s continues to innovate and disrupt the restaurant industry, we are looking to recruit into the role of Director, Digital Supply Chain Technology. You will lead a Supply Chain technology team and partner with our Supply Chain leaders and suppliers to design, implement, maintain and innovate within our broader Supply Chain technology solutions team globally.




We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Execution




· Help deliver solutions that optimizes and measures/traces the flow of items from farm to the restaurant, planning and forecasting customer demands with our key partners.




· Develop, configure, enhance, and maintain SC applications as well as lead projects with partners who deliver/operate systems and solution in the market for McDonald’s.




· Prepare for and execute RFPs to select new solutions, engaging broadly across the Technology organisation to do so. Plans, integrates and implements resulting systems.




· Identify and collect “metrics that matter” related to delivery and operations including reliability, utilisation, effectiveness and cost.




· Ensures project charters, risk logs, decision logs, issues logs, project reporting, and associated activities such as governance teams are created, maintained, and remain effective to ensure on-time, to-quality project delivery.




· Work with our Supply Chain Partners and supporting groups to:




o Drive requirements, quality execution of projects, definition and enforcement of SLAs.




o Drive Data Quality and data integration performance between partner systems and applications and McDonald’s Applications & Platforms.




o Collaborate on new project solution design, and optimized architecture.




o Work with partners to resolve issues and improve processes.




· Works multi-functional with:




o The architecture and data team to design integration blueprints and delivery plans which pragmatically allow for the rapid, reliable deployment of applications.




o The capability teams to drive use case development and solution design along with Capgemini and other partners.




o Non-technology teams to ensure all aspects of the programme are considered to maximise return on investment from investments.




o 3rd party partners to deliver on programmes.




o PMO to ensure standard methodologies are adhered to and evolved.




o Support and deployment partners.




o As part of solution development, find opportunities to streamline deployment and support provided services.




Leadership and Disciplines




· Leads meetings and training events to enhance productivity, improve employee effectiveness, and meet business objectives.




· Develop financial forecasts and department operating plans and lead results to budget. Creates and communicates a joined up commercial view of initiatives including long term operating costs and levers to handle the costs.




· Drives clarity on decision-making roles through the implementation of sustainable structures and forums.




· Acts as a single point of issue in the technology organisation for SC initiatives.




· Communicates across the Technology organisation to ensure visibility of initiatives, opportunities and support required.




· Identify and propagate standards and standard methodologies associated with SC to minimise variations.




· Develop a versatile but agile environment where teams feel empowered to work within a framework.




· Work across teams to look for opportunities to reduce friction when deploying, supporting or evolving the applications.




· Design and implement engagement processes between markets, teams and suppliers.




· Provide timely senior leadership updates on progress.




· Understands and is able to interpret contract language and needs to ensure contracts are technically robust.




· Ensure a high level of SME knowledge across the team for applications supported.

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Technology we use

  • Engineering
  • Product
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    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • SwiftLanguages
    • CustomLanguages
    • jQuery UILibraries
    • ReactLibraries
    • CustomLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • ExpressFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CustomFrameworks
    • CassandraDatabases
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    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • RedisDatabases
    • SQLiteDatabases
    • TeradataDatabases
    • CustomDatabases
    • CustomAnalytics
    • CustomDesign
    • Custom Management

Location

In the heart of the West Loop, a vibrant and rapidly growing tech neighborhood. Our new HQ is accessible by all forms of transportation.

An Insider's view of McDonald's Technology

What’s the vibe like in the office?

The entrepreneurial spirit at McDonald’s is noticeable at all levels. People inspire; people are nimble; people are team-driven; people are focused on evolving and improving. When you walk around the space, you can feel the energy that comes from collaboration and problem-solving. I am motivated to push myself every day.

Jen

Product Manager, Global Mobile App

What kinds of technical challenges do you and your team face?

We are providing insights and real time event data for decision making and marketing activation at a scale very few other companies can compare to. We are moving from a 1 to many CRM strategy to a 1 to 1 contextual and personalized experience for our customers and are watching our data drive the direction of feature development within McDonald’s.

Eric

Sr. Manager, Digital Analytics

What does career growth look like on your team?

Working at a company of this Global scale has stretched my skills like never before. The sheer number and variety of customers using the product I work on every day is both challenging and exhilarating; developing my skillset in a way that would be hard to match elsewhere

Jade

Sr. Product Manager, Kiosk

What's the biggest problem your team is solving?

McDonald’s has a few consistent challenges that we’re always solving for - scale and flexibility are critical. Every piece of technology that we build has to be scalable to 30,000+ restaurants! The second challenge is flexibility –we need to provide a consistent and reliable experience, and every restaurant is unique!

Whitney

Product Capabilities and Innovation

What are McDonald's Technology Perks + Benefits

Culture
Volunteer in local community
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
McDonald's provides both short and long term disability benefits at no cost to you.
Dental Benefits
McDonald’s Dental Plans allows you to see the dentist of your choice and provides coverage for preventive, basic, major and orthodontic care at 100%.
Vision Benefits
McDonald's Vision Plan provides eye exam coverage and benefits that reduce your costs for prescription eyewear, contact lenses and laser vision correction.
Health Insurance Benefits
McDonald’s offers medical plan options to help pay for the cost of health care when you need it. During enrollment, you can sign up for the insurance and pick which plan is best for you.
Life Insurance
McDonald’s automatically gives you basic life, dependent life, accidental death and dismemberment (AD&D) and Business Travel Accident Insurance (BTA) at no cost to you.
Onsite Gym
We have an 8000 square foot gym on our 9th floor with best-in-class equipment, classes, personal training, and magnificent views of the city!
Retirement & Stock Options Benefits
401(K) Matching
Once you’re eligible for the company match, McDonald’s will match your contributions with $1 for each $1 you contribute up to a maximum of 6% of your annual pay, up to IRS limits.
Performance Bonus
Match charitable contributions
McDonald’s Matching Gifts Program encourages employee support of not-for-profit organizations. Under this program, McDonald’s gives $1 for every $1 you contribute, up to $5,000 a year.
Child Care & Parental Leave Benefits
Child Care Benefits
McDonald’s has agreements for employee child care discounts to help you with the cost of child care while you work.
Generous Parental Leave
McDonald’s provides four types of Parental Leave, and you may be eligible for one or more of the types of leave listed: Paid Parental Leave, Maternity Leave, Adoption Leave, Unpaid Parental Leave.
Flexible Work Schedule
McDonald's provides employees with a flexible work schedule that includes Summer hours, Core hours, Compressed week, Flexible start and end times.
Family Medical Leave
The Family and Medical Leave Act (FMLA) and certain state laws allow you to take unpaid leave to care for yourself and your qualified family members, as long as you are eligible.
Adoption Assistance
McDonald’s Adoption Assistance Program helps with the costs of adopting a child. The child must be under age 18 and not related to you by blood or marriage.
Vacation & Time Off Benefits
Generous PTO
McDonald's employees receive between 15 and 25 days per year of paid time off based on years of service.
Sabbatical
Eligible employees get 40 days of paid sabbatical after their first 10 years of working at McDonald's
Paid Holidays
Paid Sick Days
McDonald's employees receive 100 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Happy Hours
Happy hours are hosted on Thursdays in the summer, and twice a month on Thursdays during the remainder of the year.
Parking
McDonald's offers employees paid on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Continuing Education stipend
Paid industry certifications
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