Director, eCommerce

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About Green Thumb Industries:

Green Thumb Industries (GTI), a national cannabis consumer packaged goods company and retailer, is dedicated to providing dignified access to cannabis while giving back to the communities in which they serve. GTI manufactures and distributes a portfolio of branded cannabis products including Rythm, Dogwalkers, The Feel Collection, incredibles and Beboe, among others. The company also owns and operates rapidly growing national retail cannabis stores called Rise™ and Essence. Headquartered in Chicago, Illinois, GTI has 13 manufacturing facilities, licenses for 95 retail locations and operations across 12 U.S. markets. Established in 2014, GTI employs approximately 1,400 people and serves thousands of patients and customers each year. GTI was named a Best Workplace 2018 by Crain’s Chicago Business. More information is available at GTIgrows.com.

The Director of Ecommerce is a high-impact leader responsible for the vision and strategy for Green Thumb’s digital presence. This individual will work cross-functionally to build greenfield platforms across ecommerce, customer relationship management, mobile, CRM and retail, developing a cohesive, world-class digital experience for Green Thumb’s customers across all brands. The Director of Ecommerce reports directly to the Chief Information Officer, with high visibility to the rest of the Executive Leadership Team. This position requires an outside the box strategic leader with the flexibility to manage the fast pace and unique challenges of the cannabis industry.

Responsibilities

  • Lead a cohesive strategy for Green Thumb’s digital strategy across retail, wholesale, ecommerce, social, CRM and mobile 
  • Define the function’s organizational structure, and recruit and develop a high-performance team 
  • Manage the departmental budget 
  • Helps to define the Digital Marketing, CRM and social strategy 
  • Elevate the understanding of ecommerce across the Green Thumb organization and different brands 
  • Develop a state-of-the-art website for Green Thumb brands to compete and provide omni-channel experience to customers 
  • Create strong integration between Green Thumb’s respective brand sites and builds a Order management system to integrate with
  • Optimize integration between new and existing retail applications 
  • Partner with Business Intelligence and Analytics stakeholders to optimize customer analytics 
  • Drive Green Thumb’s mobile platform and strategy 
  • Continuously evolve all aspects of ecommerce vision and strategy as cannabis laws and regulations continue to progress 

Qualifications

  • Bachelor’s Degree in computer science is required
  • Strong knowledge and hands on experience with eCom platforms like Magento, Shopify, WooCommerce and Salesforce Commerce Cloud /Demandware
  • 5+ yrs of experience with ecommerce/Web Full stack development experience (ideally with SFCC / Demandware, Magento, or other similar platform) 
  • 2+ years of team management across digital marketing, creative and customer service teams. 
  • 10+ years ecommerce experience, preferably in the retail or CPG space 
  • Develop and implement media strategy working with media agencies to drive consumer awareness and engagement (Digital Media, SEO, SEM, Social, Affiliate.) 
  • Oversee e-Mail strategy, Optimize CRM utilization and email marketing performance 
  • Prior experience developing and leading teams 
  • Highly technical, with a demonstrated ability to create digital roadmaps and work cross-functionally with data, Social, analytics, engineering, security, and operations teams 
  • Strong business and financial acumen 
  • Adapts and thrives in a demanding, start-up, fast-paced environment 
  • Possesses a high level of critical thinking 
  • Operates with a high level of professionalism and integrity, including dealing with confidential information 
  • Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb 

At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace.

We can't wait to meet you.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AccessDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • CanvaDesign
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • Google DocsManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • Monday.comManagement
    • WordpressCMS
    • HubSpotCRM
    • Microsoft DynamicsCRM
    • SalesforceCRM
    • MailChimpEmail
    • SendGridEmail

Location

Green Thumb is located in River North, a short walk from the Chicago Brown Line, near the Ohio expressway entrance, and close to many major bus routes. Or Green Thumb may be a living room or home office! HQ remains open, giving our teammates options to choose what suits each individual & team best.

An Insider's view of Green Thumb

What projects are you most excited about?

I enjoy supporting initiatives that help people impacted by the War on Drugs, like our Good Green movement. I'm excited about what we’re doing to support expungement, cancer, employment, & education organizations nationwide. Giving back is core to Green Thumb’s DNA, and it’s truly a company value that runs through all of us.

Jai

Director, Social Impact

How has your career grown since starting at the company?

Since my first day at Green Thumb, the leadership team quickly empowered me to help drive the business. My scope has rapidly increased, & I now manage a large team that significantly influences the company’s strategy & operations. I’ve been able to sharpen my leadership skills while learning about the cannabis category, learning lessons every day!

Rich

Head of Merchandising

What is your vision for the company?

We believe in the positivity of cannabis and the viability of this industry in the U.S. Our mission is to promote well-being through the power of cannabis while giving back to the communities we serve. Americans are choosing cannabis and it’s an exciting dynamic to be part of a leading company in a brand-new industry, forging new ground.

Ben

Founder and CEO

What kinds of technical challenges do you and your team face?

We operate across multiple states nationwide, so the biggest technical challenge can be the lack of clarity on what can and cannot be done. Each state requires different technological, both hardware and software, needs. This requires complete flexibility and communication between all parties involved.

Jalen

IT Analyst

What are Green Thumb Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
GTI offers pre-tax commuter benefits for all employees to be used on transit and ride sharing apps!
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
GTI has a 420 Happy Hour which occurs on a monthly basis hosted by rotating team members who create a theme-based event.
Professional Development Benefits
Lunch and learns
Promote from within

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