Director of Experience Innovation

| Chicago

About the Role:
A passionate people leader, who is driven by a hunger to push the boundaries of innovative thinking within the construct of a rigorous analytical framework with the ability to pivot between ‘getting your hands dirty’ and ‘effective delegating’.

As a member of the Team, you can expect:

• Build strategies and frameworks to drive ‘transformation’ leveraging innovation
• Manage KPI’s to deliver timely results
• Work with multidisciplinary teams and conduct user research to inform and inspire strategic decisions and design solutions
• Leverage research to drive to insights, and facilitate brainstorms to generate concepts on new experiences, services, and ideas
• Translate research insights into powerful frameworks and minimum viable prototypes and/or storyboards for concept creation
• Develop, test, and iterate on new experiences, services, and ideas using a variety of tools including user-focused design, lean start-up techniques
• Support the scale and launch of new experiences to the full field of direct sales consultants
• Help build Pampered Chef’s innovation culture
What we’re looking for in a new team member:

• Master’s or Professional degree required
• 5+ years of professional experience, managing teams
• Experience with innovation, design thinking, strategy and/or research
• You should love engaging with customers, rapidly launching experiments, and designing solutions and experiences to meet user needs
• You are driven by empathy and a passion for understanding people
• A strategic thinker with the ability to drive operational activity
• You have experience with quantitative research and a genuine passion for data
• You are smart, curious, and able to take on problems and build solutions quickly

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Technology we use

  • Engineering
    • JavaLanguages


We get to mix it up! PC has offices in Addison and in downtown Chicago.

What are Pampered Chef Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Happy Hours

Additional Perks + Benefits

Each and every coworker makes a difference every day by asking tough questions, finding the answers, and then making it happen—our entrepreneurial employees are the key to our success! Pampered Chef is big enough to implement cutting-edge technology, and small enough for all ideas to be heard and challenged.
We are a learning focused environment—we want you to learn from us, and we expect to learn from you and what you’re passionate about! We even provide training and development for added brainpower.

We collaborate every day in a high-tech space with writable walls, open collaboration zones, quiet “I need to contemplate” zones, and fun zones with ping pong, basketball, and bags, of course. No boring cubicle farms here!

We are concerned about your physical and financial well-being and offer BC/BS PPO or HMO health plans, dental, disability, matched 401K, life insurance, on-site fitness center, comfy chairs, on-site cafeteria, and dry cleaning valet service.

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