Director Key Accounts

Cooler Screens was founded on the core idea that consumers deserve a far better experience than what is available today in bricks-and-mortar retail. We call this concept “CX” and it guides all that we do.  We have begun the CX journey by bringing what consumers love about shopping on-line to the frozen and refrigerated food aisle.

Cooler Screens is re-imagining the business of brick-and-mortar retail for retailers and brands.  We are transforming retail cooler surfaces into IoT enabled screens that deliver new marketing opportunities and smart merchandising for the ultimate shopper experience. Cooler Screens is building the world’s first and largest in-store digital media and edge computing platform at the retail point-of-sale.

Cooler Screens is powered by proprietary innovation and a global network of industry-leading partners.  Global technology, CPG, and retail leaders have partnered with Cooler Screens to be part of this important and rapidly growing industry initiative.   We are backed and led by some of the most prominent Silicon Valley and Chicago leaders, advisers, and investors.  

As the Director Key Accounts you will be responsible for leading key retail accounts through the Cooler Screens journey. The Director Key Accounts will drive and coordinate all the facets related to the onboarding, service, and expansion of retail accounts.  Initially, the Director will be accountable for transitioning a major North America retailer from pilot to significant expansion ensuring a smooth expansion.

You are an experienced, high-energy leader that has the ability and flexibility to bring strategy, inspiration, innovation, and execution together to succeed in the role.

What you will do:

• Develop, coordinate, and execute program plans to onboard a retailer to Cooler Screens
  • Assess and understand interdependencies for program implementation related to Cooler Screens and the retailer’s operating model. Main workstreams related to: Data exchange, connectivity, installation, and servicing.
  • Maintain key stakeholders from CSI and retailer accounts informed of progress
  • Identify and mitigate potential roadblocks for program success
  • Coordinate CSI and retailer teams and resources to ensure a successful outcome at all stages of a program: pilot, expansion, maturity
  • Ensure agreed SLAs with retailers are being met during program execution
  • Coordinate the execution of vendors/partners to deliver the program objectives
• Drive the value creation agenda with the retailer accounts
  • Interact with the account sponsors to ensure expectations are aligned on areas of value creation
  • Communicate/Transmit the value that CSI brings to the retailer partners
  • Build program sponsor relationships and influence key stakeholders at retail partners based on the joint value created by partnering with CSI
  • Manage a growth agenda with CSI commercial team and the retailer accounts to create joint value through the application of Cooler Screens across retailer’s footprint
• Manage the P&L of the account with a focus on revenue acceleration
• Coordinate special projects of CSI applications for partners
• Be viewed as an engaged, present, creative, connected and values-driven leader

Who You Are:

• You are process driven with careful attention to detail, and have a remarkable ability to follow through in an organized and effective way
• Proven track of providing excellent results with persistence and perseverance
• Ability to manage multiple tasks and comfortable working in a fast-paced high-growth environment

• Comfortable with navigating through organizational shifts in culture and process and an ability to work productively in a changing environment

• You have a growth mindset and are continually trying to learn with proactive qualities and self-directed actions
• Skilled team player who can partner with cross-functional teams 

What You Need to Succeed

• Retail experience at Cooler Screens primary sectors (Grocery, Health, Convenience) is preferred
• Experience with implementing value creation programs at retailers is preferred.
• Track record of collaboration with senior executives and ability to work through all levels of an organization
• Strong management and communication skills, including presentations to management.
• Experience developing and implementing plans and programs with a strong ability to think from concept through execution
• Proven track record of helping companies solve problems by understanding the values, management abilities, and organizational accountabilities
• Proven track of providing excellent results with persistence and perseverance
• Ability to manage multiple tasks and comfortable working in a fast-paced high-growth environment
• Comfortable with navigating through organizational shifts in culture and process and an ability to work productively in a changing environment
• You have a growth mindset and are continually trying to learn with proactive qualities and self-directed actions

Cooler Perks   

For the right candidate, we have a competitive compensation and ownership package with an excellent benefits package that includes medical, dental, vision, 401(k), life insurance, paid time off, and many other perks.  Come join our fast-growing team.  You can be based in Chicago or possibly elsewhere.

We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, native origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.