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Director, Retail Center of Excellence

| Chicago

SPINS, a Chicago-based SaaS company, is seeking to add a Director of Retail Center of Excellence to its growing team.

By leveraging SPINS’ industry-leading proprietary data and analytics, our technology enables deeper, more engaged relationships between Retailers, Brands and Consumers through our platform, web, and mobile products.

We are searching for an individual that has experience in the Natural, Organic, Health & Wellness industry and will enable provide valuable insights and solutions to drive sales. 


  • We eat collaboration and curiosity for breakfast
  • We communicate quickly and succinctly
  • We believe in roles instead of jobs
  • We take initiative independently and hurdle challenges together
  • We discuss, debate, decide and do with the same rapidity as we iterate our platform
  • We are a talent ecosystem whose health is predicated on each individual’s ability to support every other individual’s success.


  • Someone energetic, empathic and earnest
  • Someone who wakes each morning thinking of which opportunity they will grab today
  • Someone that refuses to give up when the path isn’t paved
  • Someone that consistently delivers quality work on schedule
  • Someone who would rather build the right tool to do the job than wait until they’re handed one
  • A creative thinker as adept at looking at the Big Picture as they are at the details
  • An obsessive perfectionist that knows when to put down the paintbrush and ship
  • The kind of person that can expertly use an Onion headline as an analogy in a serious strategy meeting.


Are you passionate about health and the role of diet in driving holistic wellness? Do you have experience working in grocery retail as a retailer, consultant, vendor, or analyst? SPINS, the consultant for Natural and Specialty retail, is looking to fill an exciting role that will be integral to the success of our Health and Wellness initiative with large format retailers and if you answered yes to those two questions, you could be exactly what we’re looking for. 

The Director of our Retail Center of Excellence will be responsible for implementing SPINS’ cross-departmental playbook to help conventional retailers build credibility with their consumers in health and wellness. As a subject matter expert in emerging diets (like Paleo, Keto, FODMAP), the natural products industry, and its relevant certifications, this unique role will help our retailer partners rise to meet the evolving needs of their consumers by bringing SPINS insights into their assortment reviews, in-store signage, ecommerce, and direct to consumer communications. 


You must be comfortable interacting with all levels of an organization to drive change from store to general office. Interaction with store managers, category managers and executives will be expected. You'll be acting as a project manager, keeping on top of timelines and delivering with excellence. This role requires excellent communication skills, delivering strong customer service, consultation and partnership with our retailer clients. You'll act as a credible voice for consumer diets and ways of eating, especially in the Natural and Organic space and will likely have experience as a nutritionist, dietitian, or at a Natural/Organic focused retailer. You must have experience interacting with grocery retailers and must be a competent and passionate presenter. You'll also be expected to develop the ability to interpret and use SPINS retail data, to be able to effectively communicate with our retail partners.


  • 7+ years professional working experience
  • 4+ years in grocery retail as a retailer, manufacturer, consultant, analyst 
  • Preference given to those with experience in the natural products industry 
  • Experience with retail data preferred
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM


We are just steps from the Merchandise Mart, located in the bustling River North neighborhood of Chicago.

An Insider's view of SPINS LLC

How do you collaborate with other teams in the company?

If you work on the engineering team, you get to understand the end to end process. You are not siloed to one team, you can move into areas you’re interested in. It helps you understand the business

Subha Adusumalli

Engineering Manager

How has your career grown since starting at the company?

I’ve worked with corporate companies for many years and I really love the organic feel of SPINS. I have opportunities and encouragement to do what I need to do to get my work done. If you’re willing to put in time and work hard and passionate, you can do so much more than your job, I get to touch so many things.

Janice Yee

Senior Software Engineer

What are SPINS LLC Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours

Additional Perks + Benefits

Paid Maternity & Paternity Leave: SPINS provides six weeks of paid maternity leave (or more broadly speaking, primary caregiver leave), and two weeks of paid paternity leave (or secondary caregiver leave).
Flexible Schedule: Our teams offer flexible options to serve business goals and accommodate personal needs.
Full access to SPINS’ comprehensive wellness program "Vibrancy 360" which includes: chef led cooking demonstrations, yoga, natural/organic fare in kitchens, office gym with personal training sessions, running club, volunteer opportunities, massages, meditation, in-office happy hours

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