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eCommerce IT Lead

| Chicago

Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.


Department Overview
Our IT organization has a critical role in driving extraordinary business results. Through a strong partnership with other areas of our business, we bring innovative thinking to every conversation and deliver with integrity. We’re looking for people who bring great ideas and who make our partners’ ideas better. Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change, but who accelerate it.
Job Description

As the eCommerce IT lead, you will be responsible for managing the design, agile development and support of our global cloud based eCommerce platform. You will lead a talented team of eCommerce developers and analysts to understand required business outcomes, implement requirements and provide technical advisory and solution delivery for B2B and B2C commerce worldwide.

Scope of Responsibilities/Expectations

  • Analyze requirements to determine if enough level of detail is provided, and decomposing to user stories. If not, drive conversations to detail out the full request. 
  • Lead and provide technical solutions that can be configured in our digital platform, and provide outside in thinking to propose alternative solutions where a fit in the existing solution is not optimal
  • Lead and drive configuration of all design, development, and deployment associated with assigned topics, including all technical configuration settings, administration settings, and provide overall platform domain expertise.
  • Lead solution design sessions with business partners, system integration suppliers, and other IT teams, translating requirements/business rules into detailed technical specifications.
  • Create test plans and develop quality assurance methodologies. Lead integration testing efforts while identifying, managing, escalating and mitigating risks for a timely project delivery.
  • Summarize technical designs and changes to a non-technical audience while providing direction to the delivery team. Lead cross-functional teams through the development project lifecycle.
  • Responsible for application deployment and health (i.e., application versioning, plan and maintain upgrade cycles, patch acceptance testing, release and change management processes.
  • Create, analyze, and maintain functional and technical documentation.
  • Develop and communicate training and documentation for business partners and IT.
  • Ability to create and execute comprehensive cutover / release plans.
  •  Identify and drive continuous improvement initiatives.

Desired Background/Knowledge/Skills:

  • Experience with designing and implementing functionality on web applications such as Oracle Commerce Cloud (OCC) / ATG or similar is desired.
  • Experience with integrations to Oracle CPQ and ERP/EBS applications for Order to Cash processes is a plus.
  • Proven track in leading website & ecommerce application design and development.
  • Experience with e-commerce concepts such as personalization, shopping carts, customer service, subscription management, payment gateways, credit checking, content creation and management; and general search concepts such as guided search, search interfaces, and relevancy ranking is desirable.
  • Experience with integrations to Oracle CPQ and ERP/EBS applications for Order to Cash processes is a plus.
  • Practitioner of Agile methodologies (e.g., Scrum,SAFe, LeSS) and familiarity with change management tools (preferably Jira).
  • Ability to lead and mentor developers.
  • Must have done code and design reviews.
  • Should have executed projects with an onsite/offshore model.
  • Ability to create technical documentation (including design/architectural diagrams, requirements, designs, and user story documentation of overall business solution).
  • Ability to communicate ideas to technical teams and business partners.
  • Knowledge of all aspects of the software development lifecycle (SDLC) and DevOps practices, with an emphasis on security and testing.
  • Experience in troubleshooting and documenting issues, gaps, and resolutions
  • Experience in creating and executing cutover and release plans.Excellent collaboration skills.
  • Knowledge of emerging eCommerce architecture and technologies (e.g., headless architecture, microservices, etc.).


Basic Requirements

  • Bachelor’s degree in Computer Science, Information Systems or MIS from an accredited university.

  • 5+ years of experience with business analysis, technical architecture, development, release management and web development methodologies.

  • 5+ years of B2B and B2C eCommerce technical leadership experience and understanding of the ECommerce market and the competitive landscape for ECommerce solutions.

  • Agile and DevOps experience required.


Travel Requirements
Under 10%
Relocation Provided
Domestic
Position Type
Experienced
Referral Payment Plan
Yes


EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.


If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • ITILFrameworks
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • SalesforceCRM
    • GoogleEmail
    • MarketoLead Gen
    • Oracle EloquaLead Gen

Location

Located in the West Loop, one block from Ogilvie Train Station and Union Train Station. The office is also close to multiple CTA stops.

What are Motorola Solutions Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary caretaker. Acme Co. also provides 6 weeks of leave for the secondary caretaker.
Remote Work Program
Our remote work program includes telecommuting at Manager discretion.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Our game room includes Video Games.
Stocked Kitchen
Happy Hours
Happy hours are hosted At team's discretion.
Parking
We offer employees Paid on-site garage parking.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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